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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,889 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony over the ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and good noise canceling headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a decent price. Great noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the noise cancellation is amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphone Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were amazing and offered an opportunity for premium sound. The fit was comfortable and didn't put pressure on the head. Will definitely look at purchasing these as a gift for others. With the discount that was applied because of the sale, these were worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these very much. Just a little tight on the ears. There is no manual, you have to go online. But there are a number of features I didn't know about until I got the manual. They are a little tight on my ears, particularly if I wear them very long. The volume adjustment is a little difficult to get it where you want but a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, great gift, portable and music sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Acceptable performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable features and moderate bass sound. I’m satisfied with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    they are ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound good when they work.. connecting them to my Samsung tv the first few times was fine then they started cutting out and laggy....... i tried on my phone and pc the same thing. unfortunately, i returned them. i wasn't a huge fan of the sealed chamber unlike the 900s they were open air. They had issues when you pressed on them etc. the drivers would pop etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The sound is excellent. Great for walking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves his Sony headphones, sound and quality are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product with wonderful sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Wonderful sound awesome value!! Good price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abulldog7, Awesome! Glad to hear that you are happy with your purchase! Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal-clear call quality. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sounding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them block out the noise and sounds good feels good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dont bother

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning. Couldn't adjust volume. Directions were only pictures so no way to figure out how to use them. Wouldn't connect to phone. Noice canceling was good but I can buy a $2 pair of foam earplugs for that

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidB,

      We are really sorry if our WH-XB910N didn't live up to your expectations. This is certainly not the news we'd like to hear from you. If you still have your unit, please refer to the following links for information on how you can connect it to your smartphone and adjust its volume:
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442837.html
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442839.html?search=Volume

      Should you need more information on our WH-XB910N, please visit https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n. There you will find product information, manuals, and answers as well as links on how to contact us.

      We value you & your feedback, and thank you for your purchase.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good headphones, just not what I was looking for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sergio,

      Thanks for commenting. It is unfortunate to hear that our WH-XB910N didn't live up to your expectations. We'd love to help you find the best headphones for your needs. May we contact you to get more information? If so, please send us an email at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue/Concern:
      Model Number:

      With the WH-XB910N, you can get even closer to your favorite music with the exceptional bass performance and noise cancellation. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      We value you, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent,voice comes so clear and battery works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, I love these headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound and material quality at a very good price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design; bad quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that I am very disappointed in these headphones from Sony. For the amount of money that I paid for them, they should not be falling apart just one year later. I have done nothing other than use these headphones occasionally; its not like I even use them every single day but they have fallen apart. This will be the last Sony product I ever buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankly, IMO the 910's outshine the XM4s, especially when on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardA,

      We're thrilled that you found the perfect headphones in the WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headphones, Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up. Second pair purchased.

    I would recommend this to a friend