Customer Ratings & Reviews
- Model:
- WHXB910N/H
- SKU:
- 6479557
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Just ok.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was incredible! The features, on the other hand, can be inconvenient. If I sung while wearing headphones, for example, the mic would pick up my voice and turn off the audio. In addition, the Bluetooth on the headphones would turn off after only a few minutes of inactivity. For the price, there were simply too many tweaks to make.
No, I would not recommend this to a friend hearing at last
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are perfect for watching my smart Sony TV. I watch movies late at night and now don't have to worry about disturbing others while they sleep. Also, due to a slight hearing loss I can hear the low tones when people speak. I highly recommend these headphones and would buy again. Sony rocks!
I would recommend this to a friend- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really amazing , I got for my daughter and she loves it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hunny,
You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
I pass on this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just too bulky, easily falls my ears. Buttons just hard to understand to talk
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Booboo,
We are sorry to hear that you are having issues with your Sony wireless noise canceling headphones. Please make sure to adjust the length of the headband according to the size of your head for a better fit and prevent the headphones from falling easily: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html. You can check out location and function of parts of your headphones to be familiarize with their buttons: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442871.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great. Def worth the price i bought them for.
I would recommend this to a friend - Pros mentioned:Sound quality
Dude
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones,there is nothing I can complain about.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy,
You made the right choice with the WHXB910N! Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
- Cons mentioned:Volume
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not what i wanted, not high volume enough
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Belle,
Thanks for sharing your review and experience with the WH-XB910N. It's unfortunate that you are not satisfied with the volume of the headphones. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Please refer to this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/software/00268736
The overall volume may vary depending on the source content. Make sure to turn up the volume of the headset and the connected device. You may also want to connect the Bluetooth device to the headset once again.
Additionally, you can use the sound settings of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html
If still not resolved, reset and initialize the headset. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000467020.html
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000467021.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
- Pros mentioned:Comfort
sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my two sets of Samsung Level Ups Easier to connect and more durable.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent headphone with all possible feature.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphone with all possible feature. I Love noise cancling feature.e
I would recommend this to a friend - Pros mentioned:Comfort
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect gift for holidays. comfort and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user, We are glad you found a perfect perfect gift for holidays. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable not same bass as my previous sonys
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Slamtz,
We're glad that you like the comfort of the headphones. We also appreciate your review about the bass quality. With the Sony Headphones Connect app, you can use the CLEAR BASS function and Equalizer setting to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-subfooter_contactsupport
Regards,
-Ralph
- Pros mentioned:Sound quality
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend A’s the sound in these are clear and nice bass
I would recommend this to a friend - Pros mentioned:Sound quality
Mediocre for the price, mildly useful features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, don’t get fooled by the features tho, the noise cancellation feature is ok, good for the gym, but not great if you sweat a lot. The noise cancelling creates some weird pressure if there isn’t sound being played. But good for home use, and it’s able to answer calls and talk hands free.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Flag tag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Song song Thanh song again and again woow it very nicej for my hear
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Sound quality
Fit my needs perfectly
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones A few years ago I purchased the Sony WH-1000XM3 for myself as a Christmas gift. I needed a good pair of noise canceling Bluetooth headphones and my son-in-law swore by them. Fast forward a few years, my son has commendiered my 1000XM3s so I was again in the market for a good pair of headphones to match my previous pair but I wasn't prepared to pay over $300 for the replacement. Sony comes in with a sub $300 WH-XB910N with extra base priced at $249.99, a cool $100 less that the new 1000 series headphones. It fit the bill with active noise cancelling, Bluetooth and over the ear. I'm not a fan of on the ear headphones and can't wear them for any extended length of time. The build is similar to it's more expensive cousin but maybe a bit more plastic. Sony did not scrimp on the ear cups as they are soft and supple and very comfortable for extended wear. I also love that they fold up nicely and stow in the provided hard case (why don't more companies provide hard cases?). The sound quality is good and the extra bass gives you a little added thump on the low end. Touch controls make it easy to stop, pause, start, adjust volume and also reverse and next. Additionally there is an ambient noise button which allows you to switch off noise cancelling so you can hear around you. Battery life is longer than I use in a day, actually more than several days, before I need to charge it again. I even like that they are Alexa and Google Assistant compatible, just be careful if your house is like mine and you have multiple devices that feature these assistants. So, for how I use these headphones: I recently took a flight for a couple of hours and wore them the whole time, including while at the gate waiting for my flight to depart. I keyed up my favorite tunes and pressed plan and the headphones did a great job of cutting out the jet engine noise but when announcements came I could tap the ambient button and clearly hear the pilot or flight attendant. The other way I use this is I've got severe hearing loss in one ear and moderate loss in the other. In the evening when trying to watch TV with my wife I have to turn up the TV too loud for her so I can hear. I purchased a Bluetooth transmitter for the TV and I'm able to adjust the volume so I can hear dialog by using the touch control on the headphones. The noise cancelling comes in handy for this too as there is a slight delay with the Bluetooth transmitter so I get an echo effect without noise cancelling. I couldn't ask for anything more from these headphones and I think they are a solid buy.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise blanking. Sound quality is excellent. Easy to pair.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for the quality, my daughter enjoys them
I would recommend this to a friend Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay but expected better quality for this brand
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Vern, We are sorry to hear that. We take all user input seriously and will make sure your comments reach the appropriate person. To improve the sound and noise canceling feature, you can check out the details from the links below:
- https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442877.html
- https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html
Make sure your headphones are up-to-date: https://www.sony.com/electronics/support/wh-xb910n/software/00268736. The updates include key features, applications, bug fixes, and feature improvements.
With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
Headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. People can hear my background. If its windy thats horrible
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Patsean, We are sorry to hear about your experience. If people can hear the wind noise in your background, you can set the settings of your headphones to [Wind Noise Reduction] using the “Sony | Headphones Connect” app to reduce the wind noise. You can download the app here: https://www.sony.com/electronics/support/software/00269130.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
poggers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i think xqc uses this so i approve too pogchamp o7
I would recommend this to a friendBrand response from SonyListens
Posted .Hi albert,
Thanks for sharing your review and experience with the WHXB910N. Because you do like them so much would you mind updating your star rating to show other buyers how great they are?
If you are not satisfied with the headphones or in-need of assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact
Sincerely,
-Ralph