Customer Ratings & Reviews

Terrible product! Which I could return but I didn’t get to try them out until after the deadline. Anyway, just go for something cheaper and effective. This “bass boosted” headphones have the least amount of bass I’ve ever experienced on a pair of headphones. They also glitch and turn off if you have to adjust them on the right side (the side with the touch panel). Lastly, if you’re going to use them for jogging, expect the sound to be very distorted because of the way the speakers are setup.

There ok here outside noise sometimes not that loud

They are good headphones. I wish the band were smaller, as my head is small

Not a fan of this product, The audio is way too punchy and not worth the price, so I returned them.

Noise canceling is Soso quality of music is OK but could be

I bought it for my brother Christmas gift he like it a lot

Good not great noise cancelling. Comfortable and good sound. App allows for personalized sound settings. The case is ok, good size but putting headphones away can be a little particular. Battery life is good. Easy to connect to devices, with good phone call respons/sound.

Sound range is decent and great carrying case however seal around my ears is worse than my Sony XB950N1 Headphones and my AirPods Max. I know the price points are different but I think the seal is essential for any noise cancelling headphones to be effective.

Great value. Noise canceling could have been better.

This is a great headset. Not heavy on the bass. Good but if you really want that bass, this isn't the headset for you. Except for that, the headset is very comfortable, and the sound is great.

A discounted price made this a good deal. Sony's addition to the 900 series has an app that can be used to reset factory settings to your liking. Also comes w/ a carrying case and charging cord and cord to connect to devices if not using bluetooth.

Sony’s WH-XB910N’s are a mid-range noise cancelling headphones which are feature packed and locked and loaded for bass. Priced in direct competition with many other mid-high end noise cancelling sets, Sony brings some unique features, and nice extras to a competitive market. That said, do they stand on their own? The first thing that you will notice opening the box is that the headphones are securely packed in a nice zippered hardshell carrying case. Inside the case, the XB910n’s lay flat and densely packed thanks to their double hinged design. Between some of the spaces are both a 3.5mm headphone jack cable and a curiously short USB-C to A charging cable. Removing the headphones reveals a solid, but plastic design. These are Circum Aural, meaning that they are over the ear headphones (henceforth referred to as ‘cans’). Everything feels quite solid, and nothing is creaky or too bendy. Double hinged headphones always give me worries due to seeing quite a few in this price range crack and break. Time will tell how it fairs but Sony build quality is pretty high and the plastics feel like the right materials. The headband is padded and covered in a soft touch leatherette material. The plastics are matte, which is a welcome texture for headphones which some manufacturers try to go glossy with. The left ear cup has a dedicated noise cancelling button, power button, 3.5mm input, and USB-C charging port. The right ear cup looks blank, but hides a touch sensitive surface on the outside, allowing music to be easily paused, volume adjusted, voice assistants launched and more. Most touch systems I’m not a fan, and this one took a bit to get used to, but the generous size makes working with it quite easy. Simply gesture up or down for volume adjustments, left or right for previous/next track, or simply tap, double tap, or tap and hold for various functions. Audible feedback allows you to know that your gesture was recognized, and this works relatively smoothly. Sony includes quite a bit of features and software support. Some of this works better than others, but it’s laudable. You are prompted during initial setup to download the Sony Headphone app. Pair through this app I found slightly annoying. I think I would have prefered to use the normal bluetooth pairing method, as it took a couple of attempts for the app and my iPhone to get along. Regardless, once paired the app is very necessary - not least of which is equalizer. The default setting uses a clearbass setting that is anything but. In fact, I’d recommend “Bright” (which is clearbass -1) or “Excited” modified from clearbass +8 to 0. It's funny how bass heavy the tuner makes these already naturally tuned for bass headphones. I’m all for bass and powerful equalizer sound, but my preference is to neutrally tune the headphones, and let your EQ accentuate what it needs to. These headphones can get pretty muddy on the bass side if you push them with clearbass. In fact, I enjoyed my bass heavy songs more with the “Excited” curve and clearbass off. The nice thing here is that this is all configurable, so it’s probably fine. The drivers themselves are more than capable of hitting bass clearly all the way down to audible frequencies. Highs are clear when they are allowed to be. Overall the sound signature is bass heavy, but tunable. Most people will be happy, but audiophiles please look elsewhere. While Sony would say they are designed for comfort, I found the earpads letherette to not breathe very well. They are comfortable enough, but I did fine my ears getting warm. They encircle your ears well and provide a good sound seal without even having noise cancelling on. With noise cancelling on, there is a very good isolation from many annoying background noises. There is a smart mode, called Adaptive Sound Control, that will adjust noise cancelling based on the ambient surround, which I found annoying when running my dishwasher as it would constantly turn noise cancelling on and off as I walked around. That said, it probably functions in other environments quite well to optimize the battery. One really cool feature is putting your hand over the full touch sensor on the right ear cup will mute music and pipe in outside sound (for instance if you are on a subway and you want to hear what stop is being announced). I actually really appreciate this feature. There is another audio feature called DSEE, and I have to admit, it definitely cleared up high frequency compression artifacts on most of my streaming music. There are a plethora of other features, like multi-device pairing, Fast Pair support on android, Swift Pair on Windows 10, and Google Assistant/Alex assistant integration. I have enough Alexa devices around my household, so I rely mostly on the native Siri setup on the iPhone, for which the Sony works well. The noise cancelling dual microphone setup seems to do a good job for basic phone calls, and no one has complained about my audio. Battery life and charging are both big points for Sony - with 30 hours of runtime being boasted for the headset. That of course isn’t with noise cancelling engaged. Sony also says 10 minutes of charging will give 4.5 hours of runtime. While a full charge takes a lot longer than 10 minutes, the headphones do seem to charge relatively quickly. Overall, with excellent sound quality, a plethora of features, and excellent software support, the XB910N’s are a good update to the outgoing XB900N’s. While the sound signature is bass heavy, that might be your thing. I love the audio control from the app, and I appreciate the DSEE tuning. There are a lot of options at this price range, but Sony brings a competent heavy hitter with excellent build quality to the table. This should be on your short list of ANC headphones.

The headphones are not for those looking for superior sound or quality.

You have the wrong product. The last headphones I bought on that day were wired. They aren't quite as good as the wireless ones I bought a couple months ago. I REALLY don't like charging both the headphones and the sending unit, which is why I bought the ones you thought were wireless.

These headphones work great for my use. I bought these to use with my tv late at night and not disturb the others in my household. Top gun maverick sounds amazing in these.

Works great for me. I use them with my laptop and when I watch a movie on TV. The sound is a little bit low at full volume but definitely loud enough.

Love these headphones, especially at the great sale price I got. ANC works great and the equalizer in the app allows you to customize to your perfect sound. Recommend.

Recieved product looked great but when I played music I could hear a static audible pop every once in a while.

Very disappointed! I was content with the product at first. It got very light use, mostly stayed on my desk stand. It didn’t travel much, etc. Just outside of warranty they started to crackle and then stopped staying connected or taking a charge. I did all the troubleshooting procedures. I found other people with the same complaints. Sony’s response? “Hate it for you, warranty is only for one year.”

Love them. Although, not a fan of how they automatically turn off when you put them down, and this isnt a setting you can change. Other than that, they're great