Customer Ratings & Reviews
- Model:
- WHXB910N/H
- SKU:
- 6479557
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Not for bass and treble lover.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a true bass and treble lover these are not the headphones for you. I recommend Sony XB950N1. The headphone volume is terrible. The headphone do not have an high volume. I can hear myself speak and people close to me. That is with the noise cancelling on, volume maxed, the bass maxed, and set on treble boost. The treble is terrible compared to XB950N1. I returned the headphones the day I bought them.
No, I would not recommend this to a friend Left side went out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone if you like sound only coming out of one ear. trouble shooting or resetting to factory default did nothing. Expensive piece of trash now
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon, we're sorry to hear that you have an issue with your SONY unit. If you already initialized the headphones by following this link, please contact our support:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000467021.html
Please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Bad Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product leaked sound outside headphone but return process was super easy.
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had 2 now and they lastca little ovet a year and won take a charge anymore. Junk
No, I would not recommend this to a friendDoo doo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made very bulky over the ears. Wouldnt suggest for working out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user268811, We're sorry to hear that you are not satisfied with the quality of the Sony WHXB910N. Your feedback about it surely won't go unnoticed. This can help us improve our products in the future. If you haven't yet, kindly check the link below : https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html There are few steps you can perform to properly wear the headphones.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Poor volume
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor volume quality. Its very low and it just does not get it done.
No, I would not recommend this to a friendToo Much Bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I may be swimming against the tide but here is my review. I bought these because of the big price drop. I didn't really look close but these are extra bass. I already don't like heavy bass so mistake on my part. My experence with them was it was like having cotton in my ears and listening to music. I took them back and paid more and got WH-1000XM4 and already much happier.
No, I would not recommend this to a friendbad brand for headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not give a 1 star had there been an option for "0 stars". Not a reliable brand at all. I had a different model of Sony headphones , and it broke by the hinge. Reached out to both US and Japan headquarters about the issue. Received a reply email stating that the Sony engineers agree that there is a defect with the product, but they cannot exchange it because it was out of warranty. If a product has a defect, and company admits it, then why does not matter what the purchase date it. Anyway I highly recommend to stay away from sony headphones in general.
No, I would not recommend this to a friendFit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these if you plan to workout with them. they do not stay on my head in almost every workout i do including laying on a bench. Never had this issue with any other headphones.
No, I would not recommend this to a friend