Customer Ratings & Reviews
- Model:
- WHXB910N/H
- |
- SKU:
- 6479557
Customer reviews
Rating 4.6 out of 5 stars with 2889 reviews
(2,889 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Good headphones to get on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony XB910Ns are a GOOD set of headphones, but I would still recommend getting them on sale for at most $130. At that price point, you're getting a set of headphones that look fairly sleek, have a long battery life, and fold for easy portability--but these headphones also have their downsides. The active noise cancellation is decent, but I still heard sounds coming through the earcups even with the setting on. I also found that the clamping force was a bit too hard, but I didn't really notice this until after wearing them for a couple of hours. I also found that no matter what equalizer settings I adjusted in the app, I couldn't find a good mix of settings without something sounding muffled due to the XTRA BASS. You have to download the app to get the most out of the headphones, but if you don't mind that then you will notice that this app also has some cool settings. I already mentioned that you can adjust the equalizer settings, but there are also options to adjust settings for the noise cancellation, along with an option to connect 2 devices to the headphones simultaneously. Another cool feature on this headset is that you can temporarily turn off noise cancellation by covering the right ear cup with your hand, which is very convenient for many reasons.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones put out great sound. I especially enjoy the bass. My only issue is that these are not comfortable on my big head/ears for extended wear. These headphones come off at the 2 hr mark.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JdBa, Thank you for the positive review! We're very pleased to hear you like the great sound and bass of your Sony WHXB910N. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Good headphones esp, for the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was a replacement for the previous model and was a good purchase, the sound quality and comfort have improved slightly and the battery quality is excellent as always
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
A1 Purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality & comfort are unmatched for the price highly recommend (they often go on sale!)
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Great Sound, Strong ANC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfort, wore these basically every day for a year or so. Great durability as well. Only downsides were that the battery life started to take a downturn, and the ANC is SO strong that it was overwhelming and a little isolating.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Stellar
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular and superb. The pass-through audio mode is one of the best I've heard. The music playback itself is pretty good. The noise cancelling is also pretty stellar. Some of the nicest and most comfortable cans I've used.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricK,
Amazing! We're thrilled that you are enjoying the sound quality, noise canceling function, and comfort of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Great sound canceling head phones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a cheaper pair of sound canceling ear buds, and didn’t like the fact that they could pull out easily. These head phones are really great. Used them on a recent trip to Hawaii. The battery still has charge after traveling both ways and sitting in the airport for the layover. Totally recommend them.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Tuned In Seemlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone connection to devices via bluetooth was very easy. I appreciate the thick ear padding for comfort and external noise blockage.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sound good, microphone ok.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound and the noise canceling more and audio pass through both work as expected. I am much less impressed with the microphone. There is often a synthetic sound similar to static through whatever it picks up. It can lead you to repeating yourself often. I am hoping to see a firmware update address this one flaw. I put "yes" on the would I recommend them to a friend question, but understand - If I just wanted them for listening I would not hesitate to buy them again. But for phone calls? I might have to look elsewhere. Here's hoping they can update and improve it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrewK, Thanks for commenting. We're thrilled to hear about your satisfaction with the amazing sound quality and exceptional noise canceling/Ambient sound mode of your WH-XB910N. We're sorry if you're experiencing an issue with the microphone. Let's try to isolate and fix this problem by performing troubleshooting using this Help Guide link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442806.html
I hope this helps.
If the issue persists or you need more assistance/information, please feel free to message us at socialsupport@am.sony.com and we'll be more than happy to assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
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We value your input, and thanks for choosing Sony.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Headphone quality is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality is really good, there is a customizable audio that makes the audio crips. The battery lasts a long time, I have been using the headphones nonstop. Only issue is sometimes there is a buzzing when the headphone switches to another device
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tilly,
Thank you for the purchase! We're glad to hear that you likethe sound quality and battery of the headphones. Your feedback is greatly appreciated. Factory reset the headphones and try again. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
amazing headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really durable, amazing noise cancelling, sat on it about 16 times
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Bass, Comfort
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bass and application for much more customization towards the user. Feels comfortable wearing it and comes with case to carry. Had these for a few months now and not dissapointed at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flacco,
Thank you for your recommendation and we are glad that you are enjoying the awesome bass quality and you're able to customized the settings to your liking of your Sony WHXB910N thru the Sony Headphones Connect app. Enjoy it comfortably and carry it anywhere. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
I can go shopping again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because I have a lot of anxiety going to stores by myself, and these help a ton! The noise cancelling helps so I don’t get overstimulated in busy stores, and the battery lasts forever!!
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Autumn, We are glad to hear that your Sony wireless noise canceling headphones work for your needs. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Sony headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good pair of headphones. They work really well in the gym blocking out noise and helps me focus. Bass hits really well but leakage of sound is really noticeable.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Very nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to have good over ear noise cancelling headphones, mostly use these to be able to sit back and listen to music, and occasionally use them in the gym. When it comes to general music listening, these do a great job, whether i'm just relaxing and listening or going on a walk etc. the quality is generally above your average everyday headphone, but that is to be expected at this price. Although hard for me to compare to others in this pricepoint because this is the only pair I own, I can't complain about them at all, sound quality is high and the noise cancelling works, so not much more I can ask for, the closest thing i have to a complaint is that the case and way the headphones fold is a little odd, but managable once you get the hang of it.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReyPerez,
Thank you for the purchase! We're glad to hear that you like the noise canceling of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
nice headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, noise cancelling tech works well, Bluetooth syncs easily with all my devices. touch controls are easy to use once you learn where they are located. I do wish there was some sort of tactile reference point.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherR, we're glad you are enjoying our product! We appreciate your feedback regarding the WHXB910N tactile reference point. There is a tactile dot on the left unit. Please check this link for more details on the location and function of parts:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442871.html?search=tactile
With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Excellent noise canceling and battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation. I use these when I mow lawns for a local golf course. Battery life is incredible. Only downside is that they can get a little warm around the ears after wearing for about 4 hours straight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lemnitzer, We appreciate your feedback. We are glad that you like the noise canceling and battery life of your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
very good price and very satisfying quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.much better than expected. reasonable price and strong noise cancellation. Lighter than other mid- range price high quality headset. I love the touch control like Samsung earbud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iluvyko, Thank you for sharing your wonderful experience with your WHXB910N! Good to know that it exceed your expectations. We're glad you're enjoying the great noise cancellation, lightweight design, and touch control feature of the WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Nice headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well to dim the noise of the TV. My husband has the TV on full blast, so in order to read I need to muffle the sound. We,live in a “open plan” condo and there is no place else to go . I use the headphones with music apps to help dim the dialog. They are comfortable to wear and easy to,use.
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
This headphone very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is very good. Its music is very lively but its bass is at a good level, not too strong. But I still recommend this headset
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KhangN, fabulous! We're extremely pleased that it suits your expectations. Thank you very much for sharing your excellent experience with your WH-XB910N and for choosing Sony! - Romeo







