Customer Ratings & Reviews
- Model:
- WHXB910N/H
- SKU:
- 6479557
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Mid range Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mid range headphones. Bought it during Best Buy's Prime day special. Noise cancelling works good and Bluetooth is easy to connect. Comes with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WayneF,
You made the right choice! We're glad that you like the noise canceling function, Bluetooth connectivity, and carrying case of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Not terrible. Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not bad. They aren’t overly heavy. There is no plastic creaking like in the cheaper version. The noise cancelling works very well. Primary use is movie watching. They do ok. Sound quality doesn’t compare to a speaker bar, but is alright. The most annoying function is the swipe up/down for volume. Sometimes it works, sometimes it doesn’t. You end up swiping a hundred times and then accidentally swiping forward-skipping what you’re watching. Battery life lasts a long time-several movies. Quick charge works well for when they die.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarneyRoss,
We are sorry that you are having issues with your Sony headphones. This is definitely not the customer experience we want you to have. Please make sure your headphones are up-to-date to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wh-xb910n/software/00268736.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
- Pros mentioned:Sound quality
Recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly great headphones, the weight is great, and they have amazing noise canceling.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Comfortable wear (does not hurt my ears). The ear muffs did start to tear, but not sure exactly what caused this issue, may be on my part.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great product for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son for Christmas. They were great for the price I paid. Clear, crisp, great bass and they wear well. He uses them to work out. Definitely 5 stars. I would purchase them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ladyfjr, We are glad to hear that. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Good sony headset
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, good sound, type-c charging port. Good quality. Connects easy. As good as my Bose 700
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iMac,
Amazing! We're glad that you like the battery life, sound quality, USB Type-C charging port, and connectivity of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
highly recommend these
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had these for almost a year they sound amazing and the battery life is great
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Solid headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a solid pair of headphones. Lasted around 3 years with daily use. Have been replaced now but were great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikH,
Thanks for sharing your review and experience with the WHXB910N! We're thrilled that you enjoyed using these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Good headphones for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and customization. The base is good impactful. The headphones are a bit heavy and can start to feel uncomfortable after long periods, also the noise canceling is very finicky. Good headphones overall.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Nice Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are quality headphones. Sound quality is above average, though the battery life is only about average. Bought them to replace my old headphones and they’ve proven to be a much more comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the feedback, MiCasa! We are glad you like the sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day and crystal clear calls. Thanks to Precise Voice Pickup Technology, which combines two built-in microphones with advanced audio signal processing. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa compatibility, and touch controls. Thank you for choosing Sony! -Craig
- Pros mentioned:Battery lifeCons mentioned:Touch controls
Very underwhelming and pricy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable and lightweight for sure. The battery life is great. That's about where it ends because audio quality is subjective. They are very flat sounding. Not much treble and for "extra bass" headphones, there's isn't much. With that said, I like treble and bass so these just weren't for me, especially for their price. But if you like that more flat sound, these may be great for you. Oh and the touch controls are awful. Trying to change the volume is ridiculous. Lots and lots and lots of swiping with little change.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin,
We are sorry to hear that you are having issues with your Sony headphones. You can always customize the Equalizer setting of your headphones using the “Sony | Headphones Connect” app. We take all user input seriously and will make sure your comments reach the appropriate person.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Pros mentioned:Comfort, Sound quality
Great overall quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, noise cancelling works very well, good range on BT connection, pretty good sound quality, collapsible with a nice travel case included.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eirikr, We are glad that you like the quality and capabilities of your Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent
Best headphone for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphone I have and the only headphone i owned in my entire life. Bought it in 2023, until now i have no problem.
I would recommend this to a friend- Pros mentioned:Sound quality
Very good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is very nice! I am enjoying the connectivity to my pc mic and when im on my phone bluetooth is really nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bzgr, amazing! We're glad you like our product! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great quality and sound for price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale and I couldn't be happier. Great sound and quality, great battery life, just amazing bang for your buck. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeithT, Thanks for leaving us such a great review on the WH-XB910N! We are really delighted to hear you're satisfied with the incredible sound quality, amazing battery life and features of these headphones. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Perfect for teens and adults alike!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 14-year old son is very pleased with these headphones. The ability to immerse himself in his audio experience is a game changer for him. I appreciate the toggle off button of the noise-cancelling feature when I need to interact with him. It keeps frustration between us at bay! My youngest son loved them so much he convinced his 26-year old brother he needed some, so mom got a second gift!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LashaLou, Fantastic! We're thrilled to know that you're son is well-pleased with the amazing performance of his WH-XB910N. Also, we're happy that your youngest son love these headphones so much! Thank you very much for sharing your awesome experience and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Bass, Sound quality
Good ANC, LOTS of Bass
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass a bit higher than expected but I did buy “extra bass” headphones after all. Noise cancellation is rly good though.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Quality headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daily use for the gym, currently only charged them once since purchase, amazing sound quality and amazing comfort
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing! Highly Recommend!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in my family loves these headphones! So much that we each got a set. There are now three in my house and they sound so good! They have excellent noise cancelling as well as an option for ambient sound so you can still hear people calling your name lol.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Decent headphones when found on sale at $119
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Good sound and plenty of bass. If you catch them on a good sale like I did ($119) they're worth it. Not sure I'd pay full price at $249 though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalkDMC,
That's great! We're glad to hear that you like the bass sound of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David