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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,894 reviews
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    I’d rather get Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality, Average Bass slightly above average

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user542290, Thank you for taking the time to provide us with your feedback about the sound and bass quality of your Sony WHXB910N. To resolve the low or average sound quality issue and to ensure optimal listening experience, please follow the steps on this link: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442877.html

      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones. Had to purchase a new pair of headphones after my beats stopped working. Comfortable and sound is clear. Love the noise cancelling option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimF, Great! You definitely made the right choice. We are extremely pleased that your purchase went well and you are enjoying the superb sound quality, and excellent noise cancellation of your WH-XB910N headphones. Glad to know you find it very comfortable too. We're very grateful for this feedback! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great battery life. No issues so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose, We are glad to hear that. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XM4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and perfect to use everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my son to wear at the gym he was tired of his AirPods he says these are comfortable and he says they are better for what he wanted during workouts great sound quality and don’t slip off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality! Noise canceling is great on these as well, but might give you a headache if you are prone to motion sickness, (coming from personal experience). The only flaw is that the plastic casing that makes up the headband is not very durable, and cracked (due to my error).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeadphoneLover,
      Thank you for your time writing this review. We are glad that you like the great sound quality and noise canceling features of the XB910N. However, we are very sorry to hear what happened on the headphones. Sony values the opinions of customers and is always striving to provide the best experience possible. With the WH-XB910N, you will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. These headphones also support Multipoint connection and have a battery life that can last up to 30 hours. We appreciate you and thanks again for purchasing Sony. - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-XB091N Extra Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Sony WH-XB091N headset on a Black Friday sale for $119.99. It has an excellent noise cancellation and ambient sound mode. Because it is wireless, it is great for traveling and exercising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not as good as it’s upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this headphones on sale, and bought them as my first pair of ANC Sony headphones. And to get to the point of the review is this: Get the WH-1000xm4 if you have the money. Overall, these headphones are phenomenal. The bass is heavy and the noise isolation is very useful for the office with hearing small talk or that A/C noise. However, aesthetically speaking: the headband for some strange reason fits every wide on heads even if it’s closed up. If aesthetics is a concern to you, these headphones will look wide on your head if your hair is slicked back, or if you’re wearing a hat. I don’t know why Sony decided to design the headphones this way, but personally was an inconvenient decision based on fashion. The one thing I will say is that these almost sound similar to the 1000xm4. The xm4 have a bit of a heavier attack with the bass, but they sound similar. ANC is definitely better with xm4’s (obviously). Overall, if you’re on a budget and looking for your first pair of ANC Sony headphones to test out, these aren’t a bad choice. I recommend getting these on sale though if you can. But if you have the money to spend or consider upgrading in the long run (like myself): Get the 1000xm4.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sWAG420, Thanks for your review. We are sorry to hear about your concern with the headband of your Sony headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Despite that, we are happy that you like their sound quality and noise canceling feature. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bulky with no extras for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first site i thought i was going to like these. But howver my mind changed quickly once i had them for a 3 weeks Pros: - good to decent noise cancellation - i Like the color options - comes with case Cons: - bulky and weighted wearing over time even being light Hurt my head ! - no music app or calibrating tool for music to adjust the highs, mids and bass ....just have to use your music player on phone - cannot udjust volume to my liking - disconnected when changed apps and or players - adjusting headphones meant pusing unnecessary buttons at wrong times became frustrating! - who still uses sirrius xm much less will continue to pay for that ! - couldn't wait to return ...so disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value, great features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these over a year and there's still new features offered I'm learning about. These are great headphones. Great quality, plenty of features, great value, the list goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for it's price in my opinion. However, if you want headphones that are really good at noise cancelling I would not recommend these. Instead get their other headphones that are recent. Other than that, it doesn't have a tight fit when worn & it has a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    AWESOME PRODUCT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Over-The-Ear Headphones are AWESOME!!! Great speakers, Bass is incredible. The only issue is that when I use them at the gym the plastic ear covers become very uncomfortable, and sweaty. I wish Sony sold optional cloth covers for the Headphones. That's why I would rate the Earphones a 4 out of 5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucky, We are sorry to hear about your concern. Please take note that the headphones are not waterproof nor sweatproof. If you sweat a lot, we do not recommend using these headphones during heavy workouts. To be more comfortable while wearing them, make sure to adjust the length of the headband according to the size of your head. Despite your concern, it's good to know that you still like your Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this purchase I returned several Headphones purchased from Amazon because of quality issues (would not power on). This Sony works great. Good noise cancelling, easy to connect to phone and change modes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomG,

      Awesome! We're glad to hear that you like the noise canceling and smart features of your new Sony headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money if on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for the price. They don't have the best ANC, but the audio/bass are great. Very comfortable too. With that said...don't pay full price. Wait for a sale to make these well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC,

      Thanks for commenting! We are very happy to hear your satisfaction with the amazing performance of your WH-XB910N for its price. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I have been using these for about 2 weeks and have been very happy with my purchase. They are very comfortable, sitting not to heavy on top of my head while not compressing my ears either. Out of the box, they came 50% charged and I have not needed to plug them in yet. The active noise cancelling is very effective, canceling out all but the most sudden and loud noises. Pressing the right earphone or the large toggle will allow for a "passthrough" mode, enabling exterior mics to pass audio though. I have found this to lack a significant amount of low frequency pass through, but it's enough to hear surounding noises clearly. Listening to general audio, I have needed to tune the "extra bass" setting to -5 as it was a bit too agressive. However for music, especially electronic/ house, these have not stumbled over the heavy low ends while leaving the top end crisp enough. General rock and roll tracks have also sounded better than ever, giving the sound stage a much fuller feel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Touch sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, the haptic touch on the outside is so convenient and very innovative, and the sound quality is easily in the top 3 audio brands, very good price and very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Game-changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them on flights to/from KC last weekend. Really should have bought these a long time ago. They provided alot of comfort and distraction from the ever-present din inside an airplane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stevan,
      Awesome! Glad to hear you enjoyed your flight while using your Sony WHXB910N headphones. Your satisfaction with the comfortable fit and noise canceling features of the unit are greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arnie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for. The sound is great but the best part is the noise cancelling. When i'm wearing them I can't hear my wife yelling at me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the price. A great balance of high, mid and low range allowing you to experience the full range of your music and not having one end drowning out the other.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonnieS, We are glad that you like the quality of your Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for work.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my brother. My brother is a IT professional. He use it everyday. Noise canceling system helps him to be concerned to his work. He loves it. And Sony keep their promises.

    I would recommend this to a friend