Customer Ratings & Reviews
- Model:
- WHXB910N/H
- SKU:
- 6479557
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you’re used to Airpods it feels different to use headphones but I prefer these because the sound is much better. My ears do feel pinched after an hour of wearing them but overall easy to use & superb sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jessno1120,
Thanks for sharing your review and experience with the WHXB910N. We're glad that you are enjoying the sound quality and user-friendly functions of the headphones. We also appreciate your feedback about its comfort. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband depending on your head shape. For more information, please refer to this link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html
You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/articles/00015243
With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Thanks for choosing Sony!
-Ralph
Excellent Sound - Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really is an excellent product. Certainly in its price range. I suppose the very high end $300+ that Ive heard (including SONY's) do have a bit more sharpness, separation, clarity etc. That's real. But that's also PRETTY particular. I am a professional musician, who produces, and have pretty decent ears. I heard these, saw it was only $120 or so, and was like, "these are great, I'm in, I'll enjoy anything I listen to with these headphones. Thnx SONY for an excellent quality, good sounding set of headphones. I would buy again, and certainly recommend them.
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Battery lasts a long time, great for the gym and school. Not great for running, but lifting is still good! Noise cancelling is on point.
I would recommend this to a friend - Pros mentioned:Comfort
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling. Easy to use. It is very comfortable to wear for an extended time. I highly recommend it for any activity, from enjoying audiobooks to gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RominaT, amazing! We're glad you like your new headphones! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Perfect for home and office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these both for work and for listening to music. These are really clear and I just love listening to my favorite artists and hearing things I may not have noticed before.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chezzald,
Amazing! We're glad that you are enjoying the sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
She can't live without them!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter.She loves them.Wears them when traveling and walking her dog.(not recomeded by me)
I would recommend this to a friend - Pros mentioned:Battery life
New DJ Approved
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Bluetooth headset as a Christmas present for my boyfriend... He absolutely Loves them... Great battery life and features... He's newly becoming a dj and they are just right...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Holder4Wright, We are thrilled to know that your boyfriend loves his new Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great Over the Ear Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these! Super comfortable and great sound quality at a great price.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very comfortable and the sound is very smooth with both base and treble. The noise cancellation is also well tuned for its price. Feels like a high end pair of headphones!
I would recommend this to a friend - Pros mentioned:Sound quality
Best budget headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and value for money. The noise cancelling feature is awesome
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Excellent Noise-Cancelling Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These over-ear headphones are comfortable and sound amazing. The noise cancellation is great and the battery lasts a long time.
I would recommend this to a friend - Pros mentioned:Sound quality
One of my greatest purchases at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. You can’t hear anything but what you’re listening to because all the outside noise does not exist with these headphones. I’m happy I purchased them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nettie,
You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Awesome quality and sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality, noise canceling works phenomenal and sound is pretty good.
I would recommend this to a friend - Pros mentioned:Sound quality
Favorite thing i own
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. They are my favorite thing I own. I love music and am very sensitive to noise. These block out everything, but sounds so pure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanS, We are glad that you love your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great price on these headphones... mainly use them for when i'm on the treadmill... great sound... no problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonLilburn, Glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Got it for her for a Christmas present. She uses it at the gym and around the house. It's comfortable and it was easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeneB, This is an amazing Christmas gift idea! We're so happy to hear that your wife loves the comfortable fit and ease of setup of her new Sony WHXB910N. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would absolutely recommend them when they go on sale. great all around, but a little too much bass even when I reduce it to it's minimum bass settings. If you're not into a lot of bass, maybe look at the XM4.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GassanJ, We are sorry to hear about your concern with the bass quality of your headphones. If you used the presets on the Equalizer setting of the Sony | Headphones Connect app, we suggest using the Manual setting instead to change the bass and other sound settings according to your preference: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548870.html. Despite your concern, it's good to know that you still like your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass
Avid Traveler.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones great bank for the buck like the extra kick of bass. For this price I am fully happy with the headphones,
I would recommend this to a friend - Pros mentioned:Sound quality
Good enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great , I do like how the nose cancellation works but they do break from time to time when the music is playing I don’t know if that is an effect of the soft touch display
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaeedN,
Thank you for your time writing this review. We're glad you like the amazing sound quality and noise cancellation of your XB910N headphones. However, we're sorry if you are experiencing issues with the noise cancellation while playing music. Here are some steps you try to fix the problem:
Adjust the fit of your headphones.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Wind Noise Reduction] or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
Check with the “Sony | Headphones Connect” app whether the function of the NC/AMB button is set to [Ambient Sound Control].
For reference:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Battery life
Great for the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones for the price! Sometimes can be too heavy on the bass, but you can tweak the settings using the app. Love how the battery lasts a long time before re-charging.
I would recommend this to a friend