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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,893 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. He had 1 before it lastes 5yr still good condition. Thats i buy the new one. Very good products, noise canceling very very good, sounds ,beats , and quality of this product excellent. My son love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValuedCustomer, That's great! We are glad to hear that you son loves his Sony wireless noise canceling headphones. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good for the price (snagged them on sale)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf says he loves these headphones and the bass. He uses them for the gym and outside activities and says they don’t move.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    awesome, but USE THE BRIGHT EQ SETTING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are very nice but by default they are very bassy, but if you use the app to change them to bright and play with the bass setting to your liking they sound so good :) might not be the best for noise canceling but if you can get them for $150 or less you are doing great. and the nc is better that nothing that is for sure. only time will tell with build quality but they seem fine if you are somewhat careful and use the case when transporting thus far for reference I mainly listen to pop, so your eq preferences might change depending on genre. but bright really helps pop music ahh “pop”.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable and the sound is very smooth with both base and treble. The noise cancellation is also well tuned for its price. Feels like a high end pair of headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound deadening headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy connection to my Sony TV. I will buy again. This is my second unit. The sound deadening feature works outstanding for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great price on these headphones... mainly use them for when i'm on the treadmill... great sound... no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonLilburn, Glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones arrived quickly, and sound great. My PC needed some Bluetooth updates to get them to work but once those were done they work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones! Would highly recommend these to anyone wanting to drone out the sound of a plane, screaming children, or ignorant people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle,

      Fantastic! You've definitely made a great choice! We are extremely pleased to hear your satisfaction with the amazing noise canceling function of your WH-XB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for recommending our WH-XB910N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product, cancellation works very well and design is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound - Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is an excellent product. Certainly in its price range. I suppose the very high end $300+ that Ive heard (including SONY's) do have a bit more sharpness, separation, clarity etc. That's real. But that's also PRETTY particular. I am a professional musician, who produces, and have pretty decent ears. I heard these, saw it was only $120 or so, and was like, "these are great, I'm in, I'll enjoy anything I listen to with these headphones. Thnx SONY for an excellent quality, good sounding set of headphones. I would buy again, and certainly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t buy these, you won’t hear barking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a fur baby that likes to talk don’t buy these. You won’t hear them bark and they’re Very comfortable and great sound quality. You might think that you’re in a music video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lizz,

      Thank you for the feedback and we're glad to hear that you like the comfortable design and sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Studio Quality with portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing recording studio sound quality; noise cancelling and adaptive voice-over are really interesting features. Protective carrying case to help keep the headset safe and secure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanP,

      Perfect! We're glad that you like the sound quality, noise canceling function, adaptive sound control, and carrying case of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but…..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great but not what I wanted. Bought these thinking that they would have the same bass as the Sony Xb 900 but these fell shy of that. The sound is great and so is ANC but the bass and max volume just don’t do it for me. Got the Sony XM4 instead and I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Avid Traveler.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones great bank for the buck like the extra kick of bass. For this price I am fully happy with the headphones,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling. Easy to use. It is very comfortable to wear for an extended time. I highly recommend it for any activity, from enjoying audiobooks to gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RominaT, amazing! We're glad you like your new headphones! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for the price! Sometimes can be too heavy on the bass, but you can tweak the settings using the app. Love how the battery lasts a long time before re-charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for home and office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these both for work and for listening to music. These are really clear and I just love listening to my favorite artists and hearing things I may not have noticed before.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chezzald,

      Amazing! We're glad that you are enjoying the sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been the best I’ve had so far. Would definitely recommend. (plus it’s on the cheaper side)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great , I do like how the nose cancellation works but they do break from time to time when the music is playing I don’t know if that is an effect of the soft touch display

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaeedN,
      Thank you for your time writing this review. We're glad you like the amazing sound quality and noise cancellation of your XB910N headphones. However, we're sorry if you are experiencing issues with the noise cancellation while playing music. Here are some steps you try to fix the problem:
      Adjust the fit of your headphones.
      When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
      To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
      With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Wind Noise Reduction] or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
      Check with the “Sony | Headphones Connect” app whether the function of the NC/AMB button is set to [Ambient Sound Control].
      For reference:
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Got it for her for a Christmas present. She uses it at the gym and around the house. It's comfortable and it was easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeneB, This is an amazing Christmas gift idea! We're so happy to hear that your wife loves the comfortable fit and ease of setup of her new Sony WHXB910N. Thanks for choosing Sony! -Sam Sony_US