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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,894 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    do noy buy!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy these headphones!!! my daughter had these for a few months and already they are cracked in the spot that you have to stretch to put them on. customer service is horrible and not helpful at all!!! they do not honor there warranty at all. i use to love sony but i will never purchase any sony products again. they worked really well for the first few months. i purchased 2 pair my son bearly wears his so i can't rate his but my daughter wears hers everyday and for 300 dollars you shouldn't have to repurchase every year. that was 600 i spent. a waste of money should have went with bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for airplane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones before I went to Uruguay’s trip. my flight was smooth. the sound cancellation is great. i really recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound on these so much I got another for a gift. I do feel sony has changed and competing with other company and products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyW,
      Thanks for your wonderful feedback and we are truly happy that you are pleased with the sound quality of our WHXB910N headphone. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! The sound is amazing. Bought it for my Dad who has trouble hearing the TV. It’s made a huge difference for him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great at price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation for the average user, comes with nice case, usb-c makes it convenient to charge. Overall excellent at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tnp1,

      Fabulous! We are extremely pleased to know your satisfaction with the incredible noise canceling feature, stylish case, USB Type-C for charging, and reasonable price of these headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEST for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much I have slept with them! Battery lasts a long time and it charges very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphone Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphone I ever purchased. The quality is awesome , no regret . Great for a price too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ParchellG, We are glad that you like your new Sony wireless noise canceling headphones. With the WH-XB910N, you will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. These headphones also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wonderful sound/perfect features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic sound, good noise cancelling, the ambient sound setting is really wonderful so i can listen to music but still hear my cats destroy my kitchen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dalton Great! We are glad you like your new WH-XB910N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day and crystal clear calls. Thanks to Precise Voice Pickup Technology, which combines two built-in microphones with advanced audio signal processing. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great quality great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price for these awesome headphones was going to get a pair of beats and I am extremely happy that I went with Sony instead.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony extra bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones pack so much bass and have enough of an effect with anc to be somewhat comparable to Sonys higher tier headphones. Always love Sony's over the ear headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 1000x4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many headphones and ear buds. These sony 1000x4 are the best ever. Far more better than the bose 45 even better than the beats. Tried them all and Sony is above all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony midrange Headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones, even for Sony midrange, good sound and connects easy and like the fact that they are wired and wireless and come with the case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benz,

      Amazing! We're glad that you are enjoying the sound quality, connectivity, and supplied case of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought a second pair for my wife!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable option for good sound and noise cancelling. Bose used to sell similar quality for twice as much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MissingCargo, We are glad that you purchased a new Sony wireless noise canceling headphones for your wife. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Listen to this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Great sound and lots of bass. Noise cancelling works wonderfully. Super nice upgrade and good price when on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chase, Thank you for the fantastic review! We're glad you like the great sound quality, powerful bass, and excellent noise cancellation of your Sony WHXB910N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and features for te price, this i bought as a gift for my mom and she loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rafa, we're glad you and your mom love our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very soft and it has amazing volume and the noise cancellation works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a gift for my daughter. She loves them. My granddaughter tried them & loved them so I got her one for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife doesnt have the best hearing, so these were a great option for her when listening to music. Personally, i thought they sound pretty close to the flagship Sony headphones, although the noise cancelling isn't as good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality - I actually got a great discount on it and I am happy I bought this instead of the other sony that was slightly cheaper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Umi895! We're glad that you are enjoying your new headphones. Make sure to always update your device's firmware to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever love them wear them everyday.

    I would recommend this to a friend