Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,894 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for what you get

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headphones, blows beats and or apple out of the water. Right above similarly tiered bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward, Thank you so much for such a great review of your WH-XB910N! We're delighted to hear that you are enjoying the outstanding sound quality and noise canceling feature of these headphones. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone sound canceling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved! She used every day to block the noise around her.And you can choose if you want hear some sound around you or just cancel the noise!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darci, We are glad that your daughter loves her Sony headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Don't settle buy the sony XM series instead

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, but if you're going to spend this much just spend more and get the XM4 or xm5, Even the XM3 would be a better choice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not bad, but not very loud. I did like how they sit on my head, but not being very loud was my issue

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshP,

      Thanks for commenting. While we are glad to hear about your satisfaction with the very comfortable fit design of our WH-XB910N, we're really sorry if its maximum volume/loudness didn't live up to your expectations. If you haven’t already, download the Sony | Headphones Connect App which gives you the ability to adjust audio levels and sound field modes according to your preferences. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission. For additional troubleshooting steps, please refer to the following links:
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442877.html
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442869.html

      I hope this helps.

      Thank you very much for your purchase and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset. It works wonderfully. The best ones i have ever bought. Money well spent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethH, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. We're also thrilled to hear that you feel the WH-XB910N is the best headphones you've ever owned. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gift Ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present 2023. Son will not take them off his head. A the sound quality and noise cancellation is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a Must Buy!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I recommend you go and buy a pair!! The music sounds so good and noise cancellation is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for Father's Day!! I bought these when they were on sale. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerarhernan95, we're glad you like our product. We hope your father is enjoying his new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Price point.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for the price point, I purchased them for 119$ They’re made of plastic and seem a bit flimsy I love that you can switch from ambient to noise canceling with a push of a button, the features put into the app are great as well. Sound quality is alright, could be more crispy but instead sounds a little muffled. Would purchase again at a lower price point. If it were up to me I’d spend the extra 50-80$ and buy some Bose or something similar

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FelixG,

      Thank you for the review. We're glad to hear that you love the smart features and sound quality of the headphones. Your feedback regarding the price point is greatly appreciated. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandpa, he loves him and still uses them over a year later

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EthanD, Fabulous! You've certainly made a great choice! We're truly happy to hear that your grandpa loves his WH-XB910N and that he's enjoying its superb performance for over a year. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great For Studying

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I started uni i need something to cancel out the noise, be functional, and not too pricey (compared to others).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice headset

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset.. will not hurt your head even if you used it for a long time. I like how handy it is with a free case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound and quality of these

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. They do reduce noise as I use them while mowing my lawn on my ZT mower.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best headphones I have ever had but they sadly got stolen out of my gym bag. But great gym headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with bluetooth connection to tablet, phone. Play drums with headsets on to original recordings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sony Headphone's

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say they're Sony's they sound great.I use them in the gym i like the noise cancelation they drown out the music in gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcE,

      We appreciate the positive feedback and we're glad to hear that you like the noise canceling of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good headphones !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected ..good product .i purchased at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my headphones! Did not think they would be so GREAT for the price and they DO Cancel noise!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nadia, lovely! We're glad you love your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Will recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of it and the battery last long I think I'll get the blue one next time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarykayA, we're glad you love the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, they have decent noise cancelling. Connectivity does not feel sluggish and the sound quality is average to good. For they're price they're alright.

    I would recommend this to a friend