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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,894 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony-WH-XB910N Wireless Noise Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and range. The need to use phone app to activate additional functionality is the only downside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LearyBuyer, Thanks for the 5-star rating! We're glad that you like the sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We also appreciate your comment/feedback on the need to use the app for additional sound setting, however the Sony │ Headphones Connect app allows you to create and save your own sound presets, ensuring that your music always sounds just the way you want it to. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancelling capacity - sometimes slips to the back of my head when at the gym, so would prefer if you could adjust the size to be a bit smaller.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AK23, Thank you so much for taking the time to leave us a review of your WHXB910N. We're pleased to hear you like the amazing sound quality and excellent noise cancellation of your new Sony Headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the size of the headband and will be sure to forward this feedback to the appropriate department.
      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Noise cancelling ear haeadphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift to my grandson.. All I know about the product is he picked this brand out because they fit his ears.. He said he likes them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+ Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Probbaly the best out there. Great price for what they are, great sound, noise cancelling, case and overall are terrific

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJYellowShorts,

      Amazing! We're glad that you like the sound quality, noise canceling function, and supplied case of the headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is amazing and I love the noise cancelling. These are my main headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for the wife and she has been loving them! Shes been choosing them over her earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Absolutely love these Wireless headphones. They have a great quality great check

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Headphones

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These Sony headphones are actually really good. They last me 3 days on a full charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Noise cancelling is great and sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jp67ss, fabulous! We're truly delighted to hear about your satisfaction with the amazing sound quality and superb noise canceling feature of your WH-XB910N. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sony clearly an excellent choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling feature is excellent. It is also a very comfortable fit. You can’t go wrong with Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gym Bros read

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. It is a little on the quiet side and fits loosely on the ears. Will fall off if lying flat, like on a bench. Still good for workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well . Bought these ones to give to a family member since I loved mine so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rambo, That's great! This is a great gift idea. We're so happy to hear that it works great. Thank you for your continued trust in Sony products! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my headphones so much 10/10, 110% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Clean bass !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean bass and battery life is great ! I just wish it had a little more volume but for the price i got them for it was steal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality low

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the quieter side but the noise cancelling is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he loves it. The Bose brand is always great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dclarke474, we're glad your son loves his new headphones. Thanks for your positive review. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality in a headphones. I like the color

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    stylish and great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my teenager loves these headphones. I rarely see them without them. The bass is great and the style is modern. I think I might get me a pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Moooooo, We are glad that your teenager loves their new Sony wireless noise canceling headpones. With their WH-XB910N, they will get closer to their favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. They will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely satisfied with my purchase. It definitely cancels out the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaG, Congratulations! You've certainly made a great choice! We are extremely pleased to learn that you're satisfied with the amazing performance of your WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good noise cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling headphones tend to be pricey and the ones that aren't tend not to work. These seem to be ride that like of being affordable and justifiable for the average person to spend on headphones while also having pretty good noise cancelling. They aren't the best but they work better than I had expected. They eliminate about 80% of sound around you but do so in a way that's strange to me. For example I can be right next to the air conditioner and it will filter out that perfectly but then at the same time I can slightly hear the TV which is 8ish feet away and I can hear someone 3-4 feet away talking unless I have the content I'm listening to at about 40% total volume. That being said I'd definitely buy them again and have no regrets at all. They are actually the first pair I've purchased but I've used many over the years. Well I do have 1 regret actually... Right after I bought these they announced an updated model that is essentially replacing this and that new model has more microphones which I assume means even better noise cancelling. Oh before I forget... You have to use them wired but these work amazing as (virtual) Dolby Atmos & DTS:X 3d audio headphones on the Xbox and PC (Win10 & 11). Oddly they can't do 3d audio on the PlayStation but they can do regular stereo, also when wired. Overall sound quality is pretty good as well but I think most of the cost goes into the noise cancelling side of things. If you're listening on something without an equalizer they can sound a little flat and empty but these days most devices have some kind of EQ and that includes phones.

    I would recommend this to a friend