Customer Ratings & Reviews
- Model:
- WHXB910N/H
- |
- SKU:
- 6479557
Customer reviews
Rating 4.6 out of 5 stars with 2889 reviews
(2,889 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Good luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone I buy for myself its good.the sound and the battery quality fine.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Well Worth The Money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first pair of Sony wireless Bluetooth headphones, and I am glad I made the decision to go with these. I was able to snag these at $124.99 - half off the regular price. I use these multiple hours throughout the day. You can switch between noise-cancelling, and ambient settings. Sony is known for quality audio listening equipment, and this is no different.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vhavoc, We are happy that you like your first Sony wireless headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent
Rated 5 out of 5 stars
Good stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal on these with excellent quality wish was order and r I’m going deaf
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielM,
Thanks for commenting! We are thrilled to hear your satisfaction with the outstanding quality and reasonable price of your WH-XB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is excellent. I can't any more about it
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendRated 4 out of 5 stars
Nice product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth for the price. Sound quality is Okay but not too good
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them very good value and love the touch component and features.
I would recommend this to a friendRated 5 out of 5 stars
unbeatable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will take a long time to improve it, excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frank,
Fabulous! We are extremely pleased to know your satisfaction with the amazing performance of the WH-XB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice pair of inexpensive over-ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you were looking for a great pair of Sony wireless headphones than these are it. The noise cancellation is amazing and the headphone connect app makes the listening experience even better.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EveryManTEch,
You made the right choice! We're glad that you are enjoying the noise canceling function and dedicated app (Sony Headphones Connect) of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
top notch
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pro - wow Sonys XB910N so far an amazing headphone, sony is very consistent with their headphone design, and this are the same the design from their previous version release product, the all black matted look is perfect, it’s clean, the whole design seems it’s well thought out. - the ability to fold each earpiece for better storing compatibility is always a nice thing to have - from inside the box you do receive a case for the headphone with Aux cord for USBC for charging. - so far I have zero issue with comfort when wearing this wireless - I love all the quality of foam from the top of your head through the main headphone as well - on the main headphone speakers there ain’t much button to deal with, you have the power button that also the pairing button for bluetooth. NC/AMB button is the button for your ambient sound control. you be able to switch up to 2 setting by pressing the button - would highly recommend downloading the Sony headphone app after opening this product, so far my impression of the app is great this is where you will need to update to the latest version. - this app is very robust, it’s obvious Sony understand and know what their doing for what customers might need. - I have tried some over price headphone before and the app is bare bones. doesn’t come close to what sony offer in the app itself. - the app have options for multiple things first is the ambient control that you can turn off to save more battery life, but again this wireless headphone could go up to 30 hrs so turning off this setting could reach up all the to the max battery life, either way you should have any issue with battery life coming from this headphone - ambient setting have multiple section to choose from depending on your activity, from staying at home, walking, running or traveling each have their own space to adjust your preferred setting to maximize your listening quality - another feature that cannot be missed is the 360 reality audio setting inside the app, this will give you that 3D audio effect that you might be interested, another great feature to have but more about this later - Xb910N also have the ability to be connected to 2 devices if you have it connected to laptop you can also connect this to your phone so you will never miss any calls. - it support voice assistance features like Amazon, google and you can also use Siri - about the audio quality of Xb910n, again you shouldn’t worry much because it sounded amazing without me adjust my own audio setting, bass, tremble sounded top perfect for me, does sound overpowering. having noise canceling also help alot for audio immersion - this headphones with apple music spatial audio/atmos is pure enjoyment, audio quality makes me just want to relax and take it all in, hearing tiny bit of effects simply gives me the enjoyment I need - headphone control is touch sensitive you’ll have the ability to swipe up and down for volume and left and right for previous/ next music, double tap to pause and play music, and you also can use this feature to pic up phone calls Cons - headphone update took atleast 30 min, i’ve never had a headphone that took that long, it’s a surprise to me since i’m - used to seeing update takes less than 1 min. - 360 audio does support some apps including Tidal, but it doesn’t support major music applications people that are used to, I have apple music and spotify sadly I can’t use it on these applications but i’m doesn’t bother me much since both have amazing audio and apple music latest spatial audio update, with this headphone it sounds amazing - I do wish ring tones goes straight to the headphone, testing calls did not do that, was ringing on my main phone but the tone wasn’t transferring on the headphone itself, also adjust the volume on call cause me to hang up without meaning to do so, there’s definitely a learning curve using this to make sure you are not hanging up each calls
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Just what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was waiting for a pair like this for the longest. They are absolutely wonderful. The sound, the quality, in the field of it is just perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deedee,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. With the Sony WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support multipoint connection and have a battery life that can last up to 30 hours.
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome ! i am impressed ! i use this primarily for my Sony 4k UHA smart TV and it works awesome
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Caught this on sale and it was worth every penny.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound and amazing noise canceling. Caught this on sale and it was worth every penny.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Poor workmanship
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but the ear pads are poorly made. The tear easily and Sony won’t take responsibility.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not Impressed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grey started flaking off of the ear cushions at the 2 year mark. For $200 I would expect these to last better with minimal use.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for the price. Got these for Christmas for my son.
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friend Rated 1 out of 5 stars
Sony has fallen so far
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So both the ear phone are about to crack off due to poor design. I called support n they say its physical damage. So i sent in photos n they escalated n called me back a few days later just to say sorry we are not warranty that. Sony used to be a bench mark of quality but clearly thats no longer the case. The noise canceling was sub par this will definitely be the last sony product i buy. The customer service is trash as well. There are way to many other companies making good quality products to waste my money on cheap trash from sony. Never again. I remember like 10 years ago i had an issue with my ps4 n they fixed it no questions asked. Not sure when or what changed but they r not the same company.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Left side broke in less than a year.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones has great sound and decent noise cancellation feature but they broke in less than a year. Searched Reddit and the break is common problem for people who buy this model. I was always super careful with mine. Always kept them the case. I would not recommend anyone buy these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Tori,
While we're happy that you appreciate the sound quality and noise canceling feature of our WHXB910N, we regret to hear that the left side of your headphone broke just less than a year. This is not the news nor the experience we want you to have.
If further assistance needed, please let us know and email the below information to socialsupport@am.sony.com:
Name:
BestBuy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
You need this.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect in everything, amazing sound abd really good price
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AdrianR, We are glad you now have a perfect wireless noise canceling headphones for your needs. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked it. Battery life is very impressive as well
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FahimA,
Amazing! We're thrilled that you like the battery life of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Recommended for sure.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i’ve had in years! Recommend to anyone considering to buy them. They do leak sound when token off but other than that they work great!
This review is from Sony - WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Anna, We are glad to hear that your new Sony wireless noise canceling headphones are the best headphones you have had in years. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent







