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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,894 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Bass is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Especially when on sale. Bass is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanteR, we're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headset. Only complaint i have is when im laying on my back at the gym the tend to fall off my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewD, Thank you so much for your honest review. We are glad to hear that you are enjoying your new headphones! The WH-XB910N noise cancelling headphones enhance all your low-end frequencies for exceptional bass. A dedicated bass duct on the headphone housing and increased air-tightness between the driver units and eardrums help to create precise, punchy rhythms that lift every track. Yet these wireless headphones also maintain vocal clarity for a wonderfully rich, well-rounded listening experience. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great bass and headphones for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Really nice bass and noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really easy to set up and sync up with your cell phone. Amazing audio quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielB,

      Great! We're thrilled that you are enjoying the sound quality and user-friendly functions of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. The noise cancelling works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy traveler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy Buy for my trip but use them all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds quality is great, poor design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the bose, beats And now these and I can say these are the least noise proof then all three. The control buttons are in the most inconvenient place You can accidentally change what you're doing with just a brush of the headphones. Poor design, Sound quality is very good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelC,

      Thanks for commenting. We're glad to hear about your satisfaction with the amazing sound quality of your WH-XB910N. We greatly appreciate your feedback on the touch sensor control panel of the headphones. As for the noise canceling, to ensure you're getting the most out of your WH-XB910N, please refer to the following Help Guide link:
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html

      Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue/Concern:
      Telephone Number:

      We value your input, and thanks for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and feel. It takes a bit of time to get used to the side-touch feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RC713, We are happy that you like the sound quality of your Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Bluetooth and aux headphone for flight and everyday use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kevin,
      Awesome! Thank you for your purchase. We are truly happy to hear that the Bluetooth connectivity of our Sony WHXB910N works well and you find the aux headphone very useful for your flight and everyday use. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and the bass is stellar!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound and silence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, it was awesome on canceled noises. I would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mholly, Thank you for the amazing review! We're thrilled you like the great sound quality and noise cancellation of your Sony WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to use. Noise Canceling also works very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trust, Thank you fort he 5-star rating! We're very happy to hear you're enjoying the exceptional noise cancellation of your Sony WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product great quality and even better sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dylan, awesome! We're glad you love the sound quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter for Christmas 2022 as she is a gym rat. She loves it, highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Trex, That's awesome! We are thrilled to hear that your daughter loves her new Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit varies oh head shap overall great bass for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking headset! Nice color! Its great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PRAKO, we're glad you like the color and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Will not pair with the Samsung UH8 series tvs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were half price at Christmas time. I needed a pair for my dad to watch tv with. My dad an i listened to them at the store. They fit good, sounded good. He had to wait until Christmas to open them. I unpacked them, and tried to connect them to the 3 year old Samsung UH8 tv set. They would connect then a humming noise for 8 seconds. then they shut off. I then connected them to the phone and they worked. Then i did a total reset and took them to the other Samsung UH8 tv, and a humming noise and shut off. Then i bought a cheap pair of blue tooth buds, and they connected with the UH8 tvs. For Sony, this is unacceptable. I read sony website, youtube, asked best buy. No success. Now the good thing is that Best Buy gave me a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling works great and the brand speaks for itself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradleyS,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re Great, noise cancellation is amazing, very dependable for the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,

      Amazing! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headpones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is excellent. They give great quality sound. The case is great and durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MEdwards, We are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US