Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
The best headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding pair of headphones from Sony—exceptional in both sound quality and craftsmanship. Truly among the finest in their class.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angelika,
We're so happy to hear you find the WH-1000XM4 headphones outstanding in both sound quality and craftsmanship! We appreciate you recognizing them among the finest in their class.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
superrrrrr great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancellation is great and the audio quality sounds amazin
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stevie,
Thank you for this excellent feedback! We feel privileged to know that you're enjoying the great noise cancellation and stunning audio quality. Achieving that perfect blend of powerful silence and pristine sound is exactly what the WH-1000XM4 is engineered to do.
Thanks for trusting Sony and enjoy your listening experience!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding noise cancelling. The ambient mode allows operation with normal amounts of ambient sounds. The voice mode indication allows easy determination of power on/off, ambient and noise cancelling. Very comfortable to wear. Overall very satisfied.
I would recommend this to a friend - Pros mentioned:Sound quality
Love em.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They are the best sound you can get for headphones that have all of the mobile friendly features that these have (Bluetooth, noise cancel, airplane adapter, mobile app with eq adjustments, multi device connections, nice travel case, wired & wireless). If you strictly want the best audiophile headphones you won’t find all of these features. With these features though, these are the best sound quality cans you can get. Maybe not out of the box, but with eq adjustments you can fine tune in the mobile app. You will NOT be disappointed by these. - budget audiophile hobbyist who uses these for best sound quality while on the go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH, Thank you for the awesome review! We're pleased to hear you like the excellent sound quality, noise cancelling feature, easy Bluetooth pairing, intuitive app with EQ adjustments, multipoint connection, and overall features of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great sound, not so great noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old, wired QuietComforts had finally come to a time they needed replacing, and I knew I wanted to get a high quality pair of wireless headphones. Sound quality is big for me, and equally important is the noise cancellation since I work in an open office and spend a fair amount of time on flights. While these Sony headphones definitely deliver on sound quality (the app is cool, if not kind of quirky, too), the noise cancellation is not as good as my old QCs. Also, switching Bluetooth between devices is unnecessarily difficult, requiring you to restart the headphones. I don't regret the purchase, but if i could do it again, i think I'd splurge for the XM5s or the QC 700s.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MCinKC, Thanks for sharing your experience with the Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. While we are glad that you like the sound quality, we're sorry to hear that you are not impressed with the noise cancelling feature. Kindly check the link below. It contains steps you can perform to improve the noise cancelling feature of your headphones. https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
My Favorite Head-Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These feel more sturdier than my beats love how they feel around my ears and how quickly They Connect to my devices and tune out the surrounding the noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBstrauther, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best headphones I’ve ever tried out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my mother as she does her bible studies online. I just wanna say all the hype behind the noise-canceling on these headphones is legit. As soon as you put them on, almost everything goes completely quiet. I reminds me of those hearing test headphones that do those low tone beeps lol, its that good! Oh, and they sound really good too and have a nice build quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scorpion1, we're glad you like our product. Hope your mother is enjoying her new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Wow!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Sleek design. Noise cancelling is exceptional. Sometimes I wish there were buttons on the back of the ear instead of touch response on the headphone itself but overall very happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Internet111,
We're glad that you like the sound quality, design, and noise canceling function of the headphones. Your feedback about having physical buttons is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony wireless headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, and by far the best noise canceling headphones ive ever used will never regret the purchase for those features alone. Very comfortable and lightweight for when you need to wear them for long period of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi isaacg, Awesome! Glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome and amazing headphones sounds really good seriously
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CamrynB,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the WH1000XM4 headphones and appreciate their amazing sound quality. It’s wonderful to know they are delivering such a positive audio experience for you. Thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and noise cancellation. Very comfortable to wear and would recommend if you're willing to pay for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rich,
Thank you for sharing your feedback. We are very happy to hear that you are satisfied with the good audio quality and awesome noise canceling capability of our WH1000XM4 as well as the comfortable design of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the noise cancellation is amazing! Worth the buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Knock,
Thank you so much for the fantastic 5-star review! We are delighted to hear that you feel the WH-1000XM4 was worth the buy and that you find the noise cancellation to be amazing! We poured a lot of innovation into that feature to create the quietest listening experience possible.
We appreciate you sharing your experience and thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones around. The noise cancellation is perfect and I can keep them on for hours and they do not hurt my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aaron,
Awesome! We are very happy that you appreciate the noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling & pretty loud. The battery seems like it lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChefCook20,
Awesome! Glad to hear you are enjoying the noise cancellation, powerful sound, and long battery life of your WH1000XM4. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Excellent Noise Cancelling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only other set of noise cancelling headphones were the airpods pros and these are significantly better. It is somewhat eery how silent it is when they are turned on and on sound is playing. Good battery life and easy to switch between two devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ario,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Best headphones on the market
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super high quality audio and noise cancellation for a reasonable price. Better then the other brands and is light on your head so its very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luke, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Awesome! If it’s not broken don’t fix it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 pairs for my wife and I. I had the previous generation 1000xm3 and I loved them, when I heard that the 1000xm4 was coming out I sold the xm3. I they look more are less the same except a few additions like the on ear sensor that’s inside the left ear cup. The cushion on the top of the headphone is smaller. They also took away the ambient noise control button. Out of the box they sound just as good if not slightly better than the xm3. I love the new features they added like, connecting to two devices at the same time, when you talk the headphones let’s ambient noise, and when you take them off it pauses what ever you’re listening too all in all a great product! I’m more than satisfied.
I would recommend this to a friend - Pros mentioned:Battery life
AMAZING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE these headphones! I've had them for a bit over a year and they work like they are brand new. At first, they can be a bit tricky to use if you don't find the right settings for you, but once you adjust the settings to your liking and fit, they're the best. I would recommend using and buying when going on walks and to study. The battery lasts so long which is such a plus! 100% charged can last a whole day and sometimes even up to more days depending on the use you give them. I recommend to give them a try!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea,
That's very nice to hear! We're glad that you love the sound quality and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for the gym and they have not disappointed. Super comfy and they battery feels like it lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorH, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life
Best purchase of 2021!! <3
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made all of 2021! I love how long the batter lasts, I use these for the gym and work. So they get like 6-10 hours of use a day, they're amazing. They don't slip off even when I'm doing RDLS lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yesi, We're glad that you are happy with the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay