Customer Ratings & Reviews

If you can find these on sale, these are terrific wireless headphones. I did have to tweak the EQ quite a bit until I found a curve that felt really good to me, but it can be done. These are way overloaded on bass from the start - which can muddle other frequencies. But the bass certainly is punchy, and honestly when it's tweaked these sound really good. They're not AptX-Low Latency or anything; if you have LDAC turned on you can't use multipoint; I still don't think they sound as good as my Shure Aonic 50s. But they do fold down really neatly, battery life is great, noise canceling is powerful. Can be a great value especially if you aren't paying full price.

Great fit. Comfortable. Excellent noise cancellation. Nice battery life. More customization and tuning that you don’t get with the Bose QC series via the Sony app.

Pros: - Great audio quality (for bluetooth). If you have an LDAC-supported device, even better - Noise cancelling is pretty good, and lots of options. Same with EQ - It feels comfortable on my ears. I also tried Bose QC, but these feel larger and fit better - Battery life is great. I have forgotten to charge it overnight while listening to music most of the day with noise cancelling, and it has lasted two days Mixed: - Support app is fairly cool? But kinda annoying that you need a mobile app to change settings - Gestures for media control are kinda cool, but you run the risk of mis-inputing Cons: - Build (maybe just personally). See below - With LDAC, you can only pair with one device (although I seem to be able to pair two with a DAC just fine?) This is actually my second pair of these, because the first ones stopped working, and I've noticed already that some features (namely, pause when disconnecting) stopped working.

Super comfy! I keep forgetting I have them on except of course for the lack of ambient noise gives it away lol. Relatively simple setup. The fact that it supports 2 BT devices at a time is also a great feature. I can have it connected to my phone while I teleconference on my computer. The battery life is UNREAL. I charge it daily but on occasion, when I forget I'm still wearing them and step away for the day, I just turn them off and use them the next day without worrying about them dying. I usually use them for work 12-16 hours a day and that's just amazing to me. My only critique would be the included USB cable is stupidly small. More like a patch cable(to my fellow IT pros) at only 6 or so inches in length. I almost forgot to mention the sound quality is some of the best I've heard from even wired monitors.

I love these headphones. They have probably the best noise canceling you’ll ever have. Great speaker quality they are amazing. I’ve had the previous generation and they’re all so just as great. Only thing I kinda don’t like is the sensor other than that it’s amazing I love. It’s also really comfortable.

I love my headphones. They are very comfortable and I can leave them on for hours with out any pain, I have even fallen asleep with them on before. They have an amazing battery life with me only needing to change them every 2 to 3 days. And they sound amazing like when I got these I got a hole new world of music. I also don't do good in loud places and these helped so much.

Great headphone got them on sale on Black Friday the noise cancelling is amazing and the battery life is great

I bought these, a couple months ago, wanting a mid-tier price for a first pair of headphones. Until then, I was exclusively using earbuds/AirPods, etc. I wanted to prioritize immersive sound, but still have a decent internal mic, so that I could use them for work, if needed. When I tested these in-store compared to similar-tiered options for Bose, Beats, JLab, and Skull Candy (which I really took my time with) Sony outperformed them all for overall balanced sound. I was shocked by this because I went in thinking I would be going for Bose. Once I calibrated my purchased pair, they knocked my socks off! I love the sound test that ensures you hear sound in the way that YOU want. When I brought them to the counter, the cashier asked if I had owned a pair before. When I said no, she said I was going to fall in love with them. She wasn’t lying! I plan on wearing these out and then going for a high-performance set, later. I guess I’m a Sony girl from now on. I’d highly recommend these!

The Sony WH-1000XM4s are on another level. The sound is rich, balanced, and immersive—every song feels like a private concert. What really stands out is the comfort; I can wear them for hours and almost forget they’re on. Premium quality through and through! With it on sale, it was definitely a win!

I’d been on the fence about getting this model of headphone for awhile, wondering if other models like the Apple AirPods Max and the newer Sony WH-1000XM5 would be better purchases for the extra cash or if I should get earbuds because I wear glasses. Well the price came down to a point where it was comparable to highly rated earbuds like the Apple AirPods Pro 2 and the Sony WF-1000XM5, and almost half the price of the Apple AirPods Max so I decided to treat myself. And boy am I glad I did! The sound quality is really good (especially if you use the Sony App EQ settings found in a review for the XM4 on www.headphones.com), the noise cancellation is spectacular. Transparency mode is apparently not as lifelike as Apple’s AirPod products, but that was no big deal for me. I like how you can adjust the transparency levels to your own tastes and environment. The comfort level is great, though people who wear glasses may find themselves making occasional readjustments depending on how long they wear them. These are such a good product that I find myself not caring a bit if other, more expensive headphones sound a bit better or have better NC or better transparency, etc. what these are now is an absolute bargain for those looking for an overall package of good sound, great features and comfort. I may have to get another pair for my wife later this year.

Great pair of headphones that delivers excellent sound quality and noise cancellation. The ANC feature is very effective in blocking out unwanted ambient sounds, making it ideal for travel. It has a comfortable fit, with touch controls. The battery life is impressive, lasting up to 30 hours on a single charge. The Sony XM1004 is definitely worth buying if you are looking for a premium wireless headphone experience.

Sony has their act together! After four sets of trying to get the Bose 700 corrected to no avail I decided to switch course and purchase the WH-XM4, my only regret is why I didn’t do this sooner. The Sony’s are AWESOME! Great sound, best noice cancelling, best App, best equalizer and best battery. 30 hours of battery compared to well you don’t know with Bose 700s, their firmware is all messed up, and after four pairs it only got worse. Sony offers a great, stress free listening environment. Music is crisp and clear, bass is awesome, however you like to listen to your music you can customize it to your liking. Great highs, midrange and lows and all adjustable. I have a wide range of music, so I tested them with all types of music and so far after one day I’m totally impressed, Sony M4s gives the best sound for your dollar, I’m sold!

Pros: Great Sound Comfortable Good battery life USB-C Look and feel good Cons: Could not charge and listen at the same time Touch controls on headset are ehh Switching between connected devices is odd

Works perfectly and even better to apple pro max headphones. Bought these as a gift but I also have one on my own I was gifted one back in 2021 and it still works perfectly. Overall these headphones have great sound quality and battery life, which is must as a college student.

The predecessor, the WH-1000XM3s, were game changing for me. I’d never owned a pair of over-ears that I could comfortably wear all day and even night. These carry on much of what’s best about the XM3s. The padding is a little thicker, which is mostly great, but actually just a teeny bit less comfortable than the 3s to wear as a side sleeper at night, if you happen to need to. It’s a really minor difference though. The sound quality is better than I thought any bluetooth headphones could possibly be. The noose canceling seems very slightly improved over the 3s. Battery life is phenomenal. I can’t say if mine actually reach the 30 stated hours, but I can say they get over 24, which is pretty incredible. The 4s also have the ability to auto pause if you take them off. That’s kinda nice. They can also pair to two devices at once, which works... okay. If I use that, I get more “traditional” bluetooth issues like sudden un-pairing and re-pairing at random times. When paired to only one device, however, the connection stability is superb. Overall, it’s a great pair of headphones. Personally, I’m not sure if they’re worth the price premium over the WH1000-XM3s. I’m also not sure they aren’t worth it, though. It’s a close call. I still use both pairs every day.

Probably one of the beat purchases I have ever made for myself. The headphones are comfortable, have great sound quality. And most importantly cancel noise when I need to. The only downfall is that the headphones does pickup sound that is extremely close by. For example, I may have the noise cancelling setting on at work, and keying in numbers on a 10-key. Because the key strokes are so close, (less than a foot away) and loud, it seaps through the headphones. However, noise coming from further distances the headphones do block out. Other than that, the headphones have amazing battery life, are comfortable to wear for long periods of time, and I really do like how taking of the headphones pauses the music.

Perfect work/productivity headphones. Great sound and microphone quality. Excellent background rejection on the mic and excellent noise cancellation. They fit well, do not squeeze hard, and work with glasses wearers. I have had mine for close to 3 years now and use them for music and work calls daily. Battery and pads are still in great condition. 100% worth the money.

The Sony headphones are just what I needed. I travel a lot by air and the ANC feature blocks out nearly all the ambient sounds without having to turn the volume way up. The sound quality is full and rich even at low volumes making relaxing very easy. The battery life is good. I don’t have to worry about charging often seeing that a 3 hour usage still left me with over 90% of battery life remaining.

Not very loud even after messing with settings for days. Comfortable and good battery life.

I spend a lot of time on the computer, with kids and spouse working around the house. We're all on slightly different schedules, which results in noise and disruptions (often, when it's least convenient). This headset has been a fantastic investment in sanity. I tried several different versions of noise cancelling headphones. These were extremely comfortable when I first tried them on. After 2 weeks of near daily, extended wear, they are still just as comfortable. The noise cancelling is excellent. Even with a lot of noise in the background, I can pay attention to online meetings (or just good music). Even without the active noise canceling, the headset itself does a reasonable job of keeping out low-levels of background noise. I charge them about every other night and have not had any concerns with battery life.