Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 6505727
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones, highlighting the great sound quality, comfort, and long battery life. Many appreciate the lightweight feel, good bass, snug fit, and sleek design. Some customers mention the lack of foldability, the relatively high price, and occasional connectivity issues, while others feel the volume could be louder.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good. Easy to set up, and the sound quality is excellent. The noise-cancelling feature really works, which does sometimes annoy the people around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PBGa,
Great! Thank you for purchasing our WH1000XM5 and for sharing your feedback. We're glad that you easily setup your new headphone and it's nice to know that you are pleased with the sound quality as well as the noise canceling capability of our XM5. Thank you for choosing Sony! Enjoy!- Marco
- Pros mentioned:Sound quality
Best headphones for the $$
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to spend alot more for the next level model but these work well for reading and listening to music to drown out the background noise from family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DB902,
Thank you for the 5-star rating! We're happy to hear that your WH1000XM5 headphones perfectly suits your needs and expectations. Nice to know you are enjoying the amazing sound quality, noise canceling features and overall performance of the unit. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves the headphones. Very well made no issues with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoeR, We're glad that your kids love the headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved the noise cancellation on the headphones a couldn’t hear anything when people were talking to me. The sound quality was also great so great I fell asleep listening to my music
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice EmilyB! We are glad to hear that you are happy with the noise canceling of your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Hooray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was amazing, i didnt not regret buying this. This has to be one of my favorite things I've purchesed, i highly reccomed if you want something confortable and good sound quality for your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoledadM, Awesome! We're glad that you are satisfied with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
WH-1000XM5
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancellation with an app that helps with its updates. The only problem would be its overtime wear and tear like any headphones, but overall the quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartikaG,
Thank you for your time writing this review! We're glad you are you are enjoying the noise cancellation, companion app, and overall performance of your WH1000XM5. Sony values customers opinion and is always striving to provide the best experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good product
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones are very worth it for people who are seeking good noise canceling headphones. Great for excercising, phone calls, and homework!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chnsn,
Great! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony beats the rest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best over the ear headphones you can get sounds is amazing and the noise cancellation works great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chana, We're glad that you are enjoying the audio quality of your headphones. Thank you for choosing Sony. Erin
- Cons mentioned:Price
Good headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I have ever owed and most expensive for sure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyM, Thank you for sharing your experience with us! Congratulations on your new Sony XM5 headphones. We're thrilled to hear that you consider them the best headphones worth your investment. Thank you for choosing Sony! Enjoy! -Maria
Not waterproof, sound awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great. Happy with my purchase. Wish they were waterproof/sweatproof
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamF,
Thank you for sharing your feedback! We're so glad to hear that you're enjoying the awesome sound quality of your Sony WH-1000XM5 headphones and that you're happy with your purchase. We appreciate your input about them being waterproof — it's always helpful to hear what features our customers are looking for. We hope you continue to have an incredible listening experience every time you use them!
Thank you for choosing Sony!
-Maria
- Pros mentioned:Sound quality
Best headphones i own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t remember who helped me but she was super helpful and I originally was gonna get the AirPods max but they werent as comfy and didnt sound as good as the sonys
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler , Great! We're glad that you are enjoying the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Good Service, Great Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING Product. You get what you pay for. I was gifted these headphones and initially thought to return due to the price. We went to Best Buy looked at others, spoke to staff and I decided to keep and try them. I'm so glad I did, I wouldn't trade them for anything now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimF, thank you for the fantastic score! We're delighted to hear that you've chosen to keep the WH1000XM5. This headset truly is an exceptional gift, and we appreciate you giving it the opportunity to prove itself. Thank you for choosing Sony! Regards. -Jenn
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones! Sound Cancellation is perfect for those who commute to work and don’t want to hear the chaos of the outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TONE,
Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Repeat customer satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Great noise reduction. Very comfortable. This is my second pair. I misplaced my other set in an airport and they got taken, so I bought these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpikeDDS, Sorry to hear about what happened to your first pair. It's good to hear that you like your new WH1000XM5 wireless noise canceling headphones and that you are satisfied with them. Your continued support means so much to us. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Sound quality
Best headphones in the market
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones has quite good sound quality compared to other headphones out there and for me the sound is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EleazarP, We're pleased to hear that you like the audio quality of the WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Best headphones out there
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the market. Sony is the brand to go. This headphones are worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EstebanS,
Thank you for choosing Sony!
We’re honored to hear that you regard the WH-1000XM5 headphones as the leading choice in the market and recognize Sony as a trusted brand. Your endorsement of the product’s quality and value is greatly appreciated. Thank you for your thoughtful feedback and for placing your confidence in our technology.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones definitely have excellent sound quality. Initial use of The noise-canceling and ambient sound features are great also. One small minor critique I have with the headphones is that they're not sweatproof or water-resistant. You think for the price, they would have at least some type of water resistance. But the sound quality is impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silky, Great! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Unmatched Comfort and Superior Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earphones with exceptional noise cancellation.and best sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teja, We're glad that you're enjoying your headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling was so good you couldn’t hear anything talk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tpm492, Thank you for the amazing review! We're glad you like the exceptional noise canceling feature of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Nice noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and even better sound cancellation. A little touchy on clearing your throat but still great range while Bluetoothing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GarrieM, Awesome! We're glad that you like the sound quality of your headphones. Thank you for choosing Sony. Erin