Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Just What I Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do everything I need them to, and I didn't pay an absurd amount for them. The are comfortable, and do block a good bit of sound. I definitely recommend these if youre looking for some affordable, decent headphones!
I would recommend this to a friendSony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones. They work great and sound is so clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, KassandraR!
We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It's wonderful to know that they are working great for you and that you are enjoying the clear sound. We designed them for comfortable, high-quality listening, and your feedback is a great affirmation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Sounds great and easily connects to Bluetooth.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and easily connects to Bluetooth. I even bought another pair for my wife!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertN, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones sound proof and exactly what I was looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SweetLou, thanks for taking the time to share your experience with the Sony - WHCH720N! We're truly happy to hear you're enjoying the great noise cancellation and high sound quality of these headphones. Their super comfortable and lightweight design is perfect so you can fully immerse yourself in music. Thank you for choosing Sony and enjoy the music! Regards, -Dominick
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago and up until they ve been working incredible, well invested money. Dont hesitate!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alfo!
We are very glad to hear that you're so happy with your WH-CH720N headphones. It's awesome to know that you feel it was a great investment.
We designed them to be lightweight and comfortable, with Dual Noise Sensor Technology to help you enjoy your music without distractions.
Thanks so much for choosing Sony!
Best regards,
Estefany
Great Gift!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and Clear. Love Love Love Them. Great gift for your Teenagers!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous,
We are delighted to hear you find the WH-CH720N Noise Canceling Headphones to be "Perfect and Clear" and a great gift. It sounds like the combination of clear audio and effective noise canceling is a hit.
Thanks for sharing your love for them!
Best regards,
Eliab
Great headphones at any price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable, with great sound. The noise cancelling also works very well and surprised me when I could hear outside noise...and then it was gone. Amazing value for the price with no compromises.
I would recommend this to a friendHeadbanging young son.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in bestbuy with a goal to buy wireless headphones for my son,so he can enjoy his new found love of music. The staff were super helpful,in picking the proper and best value headphones for the style of music he likes. Thank you Best Buy(Apple Valley)! My son loves them and its noticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseW,
Thank you so much for sharing your experience with us. We're thrilled to hear that you found the WH-CH720N headphones to be a perfect fit for your son's music enjoyment. We truly appreciate your support and hope your son continues to discover and enjoy his passion for music with his new headphones.
Thank you for choosing Sony!
Best regards,
- Stephanie
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound! i am really happy with my headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusrubenV,
That's fantastic! We are so pleased to hear you are happy with the great sound of your WH-CH720N Wireless Noise Canceling Headphones. Enjoy your listening!
Thank you for choosing Sony.
Best regards, Eliab
I always love Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good headphones. Their battery life isn't as long as the Bose but they still very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidD,
We're glad to hear that you're enjoying your new WH-CH720N headphones and that you find them to be very good! We appreciate your feedback regarding the battery life. The WH-CH720N is designed to provide a long-lasting listening experience, with up to 35 hours of playback on a single charge with noise canceling.
Thanks for choosing Sony.
Best regards,
Eliab
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones great quality last long hours without charging very comfortable don’t slide off when I go on runs or when I’m working out the noise cancellation works pretty good I love these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmelyNicole! Thank you so much for your kind words! We are truly delighted to know that you are enjoying the WH-CH720N headphones. It's fantastic to hear that their long-lasting battery life and comfortable fit are making your workouts and runs more enjoyable.
We designed these headphones with advanced noise cancellation technology to enhance your listening experience and we’re thrilled that you are finding it effective.
Thanks for choosing Sony!
Best regards,
Estefany
Win! Win! Win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Warranty paid off! The headphones functioned well for almost 2 years. We were able to upgrade the replacement due to a sale. As usual Best Buy met the need and provided a great deal!!! Thank you the service was wonderful as well!
I would recommend this to a friendHeadset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less noise, easy set up, kids can use, good sound and value for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinay,
Thank you so much for the 5-star review of the Sony - WHCH720N! We're really happy to hear that the Noise Cancellation is performing excellent, providing a great sound experience for you and your family. The easy setup is thanks to features like Google Fast Pair and Multipoint Connectivity, which makes switching between devices seamless. Combined with the clear audio and the excellent value for money, your review perfectly encapsulates why these are such a popular choice.
Thanks for choosing Sony!
Regards,
Dominick
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and sound. Great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your excellent review, DerekR!
We are very happy to hear that your WH-CH720N headphones are performing so well for you! It's fantastic to know that you are getting great noise cancellation—a feature powered by our Integrated Processor V1—allowing you to fully immerse yourself in your music.
Equally important is your satisfaction with the great sound and great battery life. We designed these headphones for all-day comfort and listening, offering up to 35 hours of power with noise cancellation on, so your feedback is a wonderful confirmation of that effort!
Thank you again for choosing Sony for your daily listening needs.
Best regards, Gus, Sony Social Media Team
Great quality & affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teen loves it - noise cancel makes me mad because he really act like he can’t hear me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DesGJ,
We're glad to hear that your teen is enjoying the WH-CH720N headphones and that the noise canceling is working a little too well. It sounds like a common experience for many parents. We appreciate you sharing your feedback with us!
Thanks for choosing Sony.
Best regards,
Eliab
Super nice and nice noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life lasted me a very long time super comfy and the sound quality was very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariah,
We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the battery life lasted so long for you, and that they delivered on both comfort and sound quality. The combination of lasting power, comfort, and great audio is exactly what makes your Sony headphones stand out.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
great sound great battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been using this for a while now, sounds great and i don't have to charge it that often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoWa,
Thanks for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you're enjoying the great sound and the long battery life they delivers!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Excellent headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and you can use it on your PS5 and take advantage of 3D spatial sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennyB,
Thank you for choosing Sony!
We're excited to hear that you appreciate the great sound quality of the WHCH720N headphones and that you're able to enjoy the 3D spatial sound feature on your PS5. It's wonderful to know the headphones are enhancing your gaming experience! Thank you for sharing your positive feedback.
Best regards,
-Fred
Great for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound and cancels out all the noise. Sound better then the beats I had before them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphoneguy,
It's truly wonderful to hear that you're enjoying the great sound and powerful noise cancelling of your Sony headphones. Thank you for your fantastic 5-star review and for sharing how they sound even better than the ones you had before—performance like that is what we strive for! The ability of your Sony headphones to block out distractions and deliver immersive audio truly sets them apart.
Thank you for choosing Sony—wishing you an amazing day!
DiegoV.
love this headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones! so comfortable and very lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShellyM,
Thank you for choosing Sony!
We're excited to hear that you absolutely love your WH-CH720N headphones, and that their comfort and lightweight design stand out for you. Enjoy every listen!
Best regards,
-Fred