Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 6533162
Customer reviews
Rating 4.6 out of 5 stars with 1620 reviews
(1,620 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and great price and very comfortable buy one now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vantheman! We are thrilled to hear your positive feedback about the WH-CH720N headphones! It’s wonderful to know that you find it to be a great deal and very comfortable.
These headphones offer exceptional noise cancellation and up to 35 hours of battery life, ensuring you can enjoy your favorite music without interruption.
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Comfortable headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to pair. Very comfortable to wear for long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, HarryD,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
Rated 5 out of 5 stars
Excellent for workout
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and sound are amazing; working out at the gym is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, user70341,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your Sony Headphones! It is great to hear how they have met your needs so well, and of course, you will enjoy amazing Noise Cancelling feature and Incredible Sound quality!
Thanks for choosing Sony, have an incredible day!
-DiegoV
Rated 5 out of 5 stars
Good product. Great listening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Great listening. Well designed and good noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raja,
We're beyond pleased to hear how much you're loving the WHCH720N headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further.
Thanks for choosing Sony.
-Eliab
Rated 5 out of 5 stars
thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound, quality and comfortable fit on ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FrediB,
Thank you for choosing Sony!
It's rewarding to hear that your WH-CH720N headphones are delivering a great experience! We're happy to know you're enjoying their sound quality and comfortable fit. Thanks for sharing your positive feedback!
Best regards,
-Fred
Rated 4 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price!!!!!!!!!!!!!!!!!!!!!!!!!@
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VincentF,
Thanks for the fantastic feedback! We're so glad to hear you feel the WH-CH720N headphones are a great value. That's exactly what we aim for with this model—delivering excellent sound and noise cancellation at a great price.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Rated 4 out of 5 stars
Great overall headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fits snug on my head, just wish it had a little more battery life for longer trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-CH720N, EthanB. We’re delighted to hear you’re enjoying the great sound quality and comfortable fit—they’re designed to deliver a premium and snug listening experience for extended use.
We appreciate your feedback regarding battery life and understand longer trips can require more playback time. While the WH-CH720N already offers a long battery performance for daily use, your suggestion is valuable and helps us explore ways to further improve our products in future updates. In the meantime, we recommend making use of the quick charge feature: with just a short charging session, you can enjoy additional hours of playback, which can help on longer journeys.
Thank you again for choosing Sony and for taking the time to share your thoughts—your input helps us create better headphones for everyone.
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Highly recommend for budget friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For being in the price point that they are they work surprisingly well for movies, tv shows as well as music. Not a big fan of over the ear headphones but these definitely changed my mind on them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Austin, nice! We're glad you are enjoying our product! Thanks for choosing Sony. Happy Holidays! ~Earl
Rated 5 out of 5 stars
GREAT HEADPHONES!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. They are very comfortable and the noise canceling is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Michellel, thank you the five-star rating. We couldn't be happier to hear you're enjoying the top-tier noise cancellation technology of the WHCH720N headphones and their comfortable design. Thank you for choosing Sony! Sincerely, -Jenn.
Rated 5 out of 5 stars
Love these so much!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these headphones!! They are honestly so comfortable and the sound quality is incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user903650, thank you for the five-stars! We couldn't be happier to hear you're loving the WHCH720N comfortable design and outstanding sound quality! Thank you so much for choosing Sony. Best regards, -Jenn.
Rated 5 out of 5 stars
Dope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid headphones for the price. Good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the WH-CH720N, JoshuaD! We're glad to hear that you find them to deliver good sound quality and solid performance for their price. Many users prioritize sound quality and value when choosing headphones, and it's great to know the WH-CH720N met your expectations in these areas.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Best budget headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to give this a try before the XM5s but they took it by surprise and performing as good as my previous XM4s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sagar, we're happy to hear that you like our Sony - WHCH720N! These headphones take noise canceling to the next level with our Integrated Processor V1, so you can fully immerse yourself in the music. Thanks for choosing Sony, regards. -Dominick
Rated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was recommended by staff. Happy with recommendation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TeresaC,
Thank you for choosing Sony!
We're pleased to learn that you're happy with the WH-CH720N headphones that a staff member recommended. We appreciate you taking the time to share your positive experience. We hope you enjoy your new headphones!
Best regards,
-Fred
Rated 5 out of 5 stars
Adjustable, comfortable and high quality sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased for my son in college, and he loves them. So much that I don't think they have come off his head since opening. He played music for me, and I was very pleased with the sound and the noise canceling. They are adjustable, comfortable and have a high quality sound! Highly recommend for use with cell phone, ipad and other devices - connection was seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JSwiney,
That's very sweet of you on getting your son a new pair of Sony headphones! We're really glad that he loves them. Nice to hear that you are also very pleased with the amazing sound quality, great connectivity, and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris
Rated 5 out of 5 stars
Ear Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones were a gift for my granddaughter, who has been enjoying them immensely, and finds them a huge improvement over ear buds - great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntoinetteG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product! Bought it out of necessity after I lost my AirPods.
I would recommend this to a friendRated 5 out of 5 stars
Great for college
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use for college when I need to study or listen to online lectures and the sound quality is excellent. The battery life is great as well, it will last 2+ days on one charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, That's great to hear! We're glad you find these headphones helpful in your studies. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome deal for the price! Super happy with this purchase. it's perfect for travel and jogging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey JohnMo, thank you for your positive review! We're thrilled to hear that you find the WH-CH720N to be a great deal and that it enhances your travel and jogging experiences. We appreciate your feedback! Enjoy your headphones and thanks for choosing Sony!
Gus
Rated 5 out of 5 stars
Ecellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXcellent headphone, durability, battery life long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelP, thanks so much for your awesome feedback! We're delighted to hear that the Sony - WHCH720N have impressed you with their durability and long-lasting battery life. It's great to know they're delivering the reliable performance you were looking for. Thank you for choosing Sony and enjoy your listening experience! Regards, -Dominick
Rated 5 out of 5 stars
Sony Headphones Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so soft and feel great on my ears!! awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NadiaD, thank you for the great review! We're pleased to learn you're enjoying the soft, comfortable fit and the awesome sound of the Sony WHCH720N. It means a lot to us that you're loving both the feel and performance. Thank you for choosing Sony! Best regards, -Dominick















