Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Head Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work well with our new TV. Staff was helpful and knowledgeable.
I would recommend this to a friendSony Headphones Excellence
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headset is light and fits comfortably. Extremely affordable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SonyHeadsetExcellence,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
No regrets about
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. It’s comfortable on my ears, has great battery life, easy to connect, the app was a nice touch, and the sound is great. Is also doesn’t slide off my head often, only when my hair is down and it loses its grip. This was a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, IsabelleG! We're glad you like your new TV. Thanks for choosing Sony. -Craig
Honest review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have ADHD and it is so hard to focus so I bought these to help when I do work or want to read in loud settings. The noise canceling is eh. Yes it works but you have to turn it up pretty loud in my opinion. However, note that I have sensitive hearing so I like to keep the volume low. Plus, I listen to instrumental music so I just hear bass/beats which is why I prefer to keep the volume low. Yet, when it's low, I personally can still hear outside noise. Sooooo, taking this all into consideration they are good headphones. Clear sound, but in my opinion not as noise canceling as I'd like. Hope this review helps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natalie, Thank you for taking the time to provide us with your feedback about your WHCH720N. While we're glad you like sound clarity, we regret to hear that the noise cancellation did not meet your expectations. We recommend following the troubleshooting steps on the link below if you feel that the effect of noise canceling is not sufficient:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super affordable and and well built. Sony always makes quality headsets and this such a great and affordable option. Sound is immaculate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Db98, We’re so glad you’re loving the affordability, build quality, and immaculate sound! Sony’s all about delivering top-notch audio experiences, and it’s great to hear these hit the mark for you. Enjoy your tunes and thanks for choosing Sony! -Jess
Very good headphones for traveling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot and most of the time I forget to charge my headphones but these are super they last up to 36 hours of listening time but personally it feels longer considering I listen to music all the time and forget I charge it only thing that could be better would be the noise canceling it’s very good and they do the job especially at the price point but they are lacking especially when you are surrounded by people who talk loud
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoR,
Amazing! We're really glad that you are enjoying amazing sound quality, long battery life, and noise canceling features of your new headphones. This is definitely great for traveling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to use. Would recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Diane! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
Good but flawed.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses 2 points for 2 very important reasons. 1) the mics cut into my ears unless I'm wearing them in a very specific way and I'm constantly adjusting them for comfort. Annoying. 2) you only get passthrough audio or noise cancelling, you don't get just amplified audio. That being said the sound quality is top notch but I'll be shopping around for other more comfortable headphones. The mids and bass are good but it has a very thin field of sound separation. They sound good but not great. There's an application for your phone but not for Windows. So you lose functionality when using them for PC gaming. The pickup mic on these are incredible though with great call clarity. Hard to recommend over other products though. If you like the sony sound stage and only use these with a phone, they're pretty gud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherW, Thank you so much for your review. We are glad to hear that you are happy with the sound quality of your new WHCH720N headphones. We appreciate your feedback with the headphones. Thank you for choosing Sony! -Carl
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, weren’t for me but apparently they loved it and the noise cancellation works perfectly fine and it has a great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HulkMata, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Perfect sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my dad and he loves them. He said the bass is nice and they fit perfectly around the ears. Not too tight and not too loose. He said the sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Selena! We're glad your dad loves his new headphones. Enjoy and thanks for choosing Sony. -Craig
Solid for what I need them for
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really a 3.5 to me, but they do what I need them to do. They feel flimsy and the bass isn’t great.
No, I would not recommend this to a friendSony Headphone Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible set of headphones at a very good price. The sound canceling is absolutely amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacksonB, thank you for your positive feedback on the WH-CH720N Wireless Noise-Canceling Headphones! We're thrilled to hear that you are enjoying the incredible sound quality and very effective noise-canceling features at a great price. Your satisfaction is our top priority, and it's wonderful to know that our product has met your expectations. If you have any other questions or need further assistance, feel free to reach out!
Thanks for choosing Sony!
Gus
No Wirers No Noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These is my first wireless, noise cancelling set of headphones, it is an amazing auto experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Patrick,
Thank you for sharing your experience with the WH-CH720N headphones! We're thrilled to hear that you find them amazing and that they've enhanced your audio experience. Your feedback is incredibly valuable to us, and we appreciate you taking the time to let us know. Thank you for choosing Sony!
Best regards,
-Fred
Beat purchase for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and feel of the headphones. But its not secure, i wouldnt recommend it for the gym, but for long car rides, i was so light weight that i was able to fall asleep. The noise canceling is worth the price as well. Not totally canceling the noise in the background. But good enough not hear any noises. I personally love the headphones, the battery life is long. I recommend this headphones, if your looking for a headphones thats lighr weight with noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NatalieallysonT, We are glad that you love your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Great Quality and Priced Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and connect to the t.v., great sound and comfort!
I would recommend this to a friendSony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, noise canceling works great i. The office enviroment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewG! Thank you for taking the time to share your experience with the WH-CH720N headphones. It brings us great joy to hear that you found them easy to install and that the noise-canceling feature is working effectively in your office environment.
We designed these headphones to provide exceptional sound quality and comfort, making them perfect for immersing yourself in your favorite music or staying focused during work.
Thank you for choosing Sony!
Best regards,
Estefany
Head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well really love it would like recommend everyone to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CathyC,
Thank you for choosing Sony!
We're thrilled you're loving your WH-CH720N headphones and that they're working so well for you. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds. Your feedback inspires us to keep providing high-quality products, and we truly value your recommendation. Thank you!
Best regards,
-Fred
Great choice for work, the gym, or relaxing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy my Sony headphones! I have been using them for almost a year now and have no regrets. I use them for listening to music mostly, but occasionally use them for audiobooks. I’ve also used them wired on my computer and phone which is nice to have at times if you want to avoid connection issues/quality over Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanS,
That's great! We're glad to hear that you're enjoying your new Sony headphones. Thank you for choosing Sony!
-David
Sony - WHCH720N Bluetooth headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and have great sound and noise cancellation. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustinM,
Thank you so much for your kind words! We’re thrilled to hear that you're enjoying the comfort, sound quality and noise cancellation of the WH-CH720N headphones. Your recommendation means a lot to us!
Thanks for choosing Sony!
Best regards,
- Stephanie
Good Backup System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones because I needed a backup system in case a neighbor complained about noise from my new home theater system. This problem has not occurred yet and may not occur, but my peace of mind is better because the headphones are available. If I wanted the best sound quality, I probably would have bought the more expensive Sony product, but the sound from these headphones is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl