Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 6533162
Customer reviews
Rating 4.6 out of 5 stars with 1620 reviews
(1,620 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sounds perfect and use it in gym all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Edstation,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs at the gym for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
Rated 4 out of 5 stars
Great for noise cancelling and comfort
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. I bought them for my 2 teenage daughters. They love the noise cancelling and the comdort of the cushiony ear pads. I would definitely recommend them. Im hoping they get me a pair for my birthday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieG, Good to know your investment is worth it. We're glad to know that both your teenage daughters are enjoying the noise cancellation and the comfort provided by the cushioned ear pads. Your recommendation speaks volumes, and hopefully, they'll return the favor with a pair for your birthday! Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Nice sound. Built quality meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for a brand name but a little cheap feeeling for a sony branded headphones. Sound quality is great, materials not so great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mario, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. The noise cancelling feature is the best part.
I would recommend this to a friendRated 4 out of 5 stars
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a bit uncomfortable on my ears after awhile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janicer,
Thank you for the feedback and the 4-star rating. We're glad to hear you're enjoying your WH-CH720N headphones overall. We understand that comfort is a top priority, and we appreciate you letting us know about your experience with them after extended use. Your feedback is important to us as we work to improve our designs.
Thanks for choosing Sony, have a great day!
DiegoV
Rated 4 out of 5 stars
Exactly what i was looking for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these head phones not the greatest for lifting weights and working out but great sound and comfort
I would recommend this to a friendRated 5 out of 5 stars
Amazing quality headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these freaking heapdhones! The noise cancelling feature is amazing. Like yes you can still hear loud stuff but for someone like me with sensory overload from time to time, this helps tremendously and i love the general audio quality when im actually listening to something. Super comfortable as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarkenMarie, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancelling! I love that the battery life lasts a long time, they connect quickly & easily to my phone, and I cannot hear anything around me when I’m wearing them. I bought these to workout with and they stay on when I’m jumping rope or doing any standing exercises. However, when doing sit ups they started almost sliding off my head after a month even though they are adjusted to be the tightest they can fit on my head. I know they are not considered to be sport headphones though so overall, they are a great option for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lupe,
Thank you for your time writing this review. We're glad you like the great sound, noise canceling features, long battery life, and easy connectivity of phone to your new headphones. We're sorry if the unit is sliding off while doing some of your exercise routines. We appreciate your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks again for purchasing SONY! - Kris
Rated 5 out of 5 stars
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST!!!!! VERY VERY GOOD, EXCELLENT PRODUT!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for the enthusiastic review, LucianaL! It is fantastic to know that you're loving your WH-CH720N headphones. Your satisfaction is what drives us, and we truly appreciate you taking the time to share your excitement. The WH-CH720N are designed to offer outstanding comfort and crystal-clear sound so you can enjoy your favorite music for hours. If you ever need tips on getting the most from your headphones, we're here to help. Thank you again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
High quality, amazing sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, for being a low cost headphones they have done amazing for the kids. Both the kids are tough on the headphones, and still working perfectly. Great option for the kids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesus, Thank you for the 5-star rating! We're glad your kids like the headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Sony Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work just great. They help on long flights or trips to help keep the sound down and cancelled our. The fir is comfortable and light. Sometimes it feels like nothing is on your head. Just the music or podcast you enjoy listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Orion! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice purchase good quality for the budget friendly option
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720N, Ruth! It brings us great joy to hear that you consider them a nice purchase and a good-quality, budget-friendly option.
We designed the WH-CH720N to offer a fantastic balance of features, including great sound and effective noise canceling, all at an accessible price point. Your feedback confirms that we've succeeded in providing a product that delivers excellent value.
Thanks again for choosing Sony! We hope you continue to enjoy your headphones.
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear hearing aids and these earphones are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MyraW,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones are working so well for you, especially in combination with your hearing aids. At Sony, we strive to design products that offer comfort, quality sound, and versatility for all our customers. It's rewarding to know that our product has contributed to your enjoyment.
Best regards,
-Fred
Rated 4 out of 5 stars
Good sound and noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality was pretty good, although some sound bleed through the headphones. The headphones also fit pretty well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, CorbinC. We are pleased to hear that you found the sound quality to be pretty good and the fit to be comfortable. Regarding the sound bleed through the headphones, this can sometimes occur depending on the volume levels and the surrounding environment. If you find the sound bleed to be an issue, you might want to adjust the volume to a lower level or use the headphones in a quieter environment for optimal performance. We appreciate your review and are always working to improve our products based on customer experiences.
Thanks for choosing us!
Gus
Rated 4 out of 5 stars
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying the headphones and the bassis really goid.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-CH720N, ROBERTF! We're thrilled to hear that you're really enjoying them and that the bass performance stands out for you. Delivering an immersive sound experience with clear, powerful bass is one of the key highlights of the WH-CH720N, so it's fantastic to know that feature is making a difference in your listening. If you ever want to explore more ways to personalize your audio or have any questions, we're here to help. Thanks again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Rated 5 out of 5 stars
Give These Headphones A Try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Effective unit with both Bluetooth and wired connectivity options. Operating instructions were straightforward and charging the unit seems easy. Noise canceling effectiveness will be tested later this month on our international airline flight. Price point was attractive especially in comparison to $600. plus units.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, George! We're glad you are impressed. Enjoy and thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
A Good Product At a Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Wireless Noise Canceling Headphones work very well and are very comfortable to wear. Unlike the ones that you wear in your ears, all surrounding sound is completely "blocked out". So all you hear is what is playing in your Sony Headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harmonicat, Thanks for the positive feedback. We're glad you like your new headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
My focus helper.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new headphone. I use it when I need to focus on my work time. I can still wear my hearing aids with my headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SondraT, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
everyday listening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very Comfortable and loud enough for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brian,
We're excited to hear you're enjoying your new WH-CH720N headphones' great audio quality and comfortable design. We can't be happier to know they're loud enough for you!
Thanks for choosing Sony.
Sincerely,
Jenn |
Rated 4 out of 5 stars
Solid headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones. I got these for less than $100. Far that price I can't complain about them. They sound really good. The earmuffs are comfortable enough. All in all a solid buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseRN, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl















