Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, feel great! Lightweight and durable!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DanielF!
We’re thrilled to hear that your WH-CH720N headphones are delivering the great sound and comfort you expect. It’s wonderful to know that the lightweight, durable design is hitting the mark for your daily use.
Enjoy the music and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one to purchase. Will recommend it to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElsyP,
It makes us really happy to hear that you consider these the best purchase and that you are eager to recommend them to others! There is no higher compliment than a personal recommendation, and we are glad that the WH-CH720N has made such a positive impression on you.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Get these now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact , easy to carry , does its job at delivering superb noise canceling sound . Worth the price and I love the color . I’ve bought. Plenty of pairs for my teen nieces and nephew and they all love it .
I would recommend this to a friend - Pros mentioned:Sound quality
Does the job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for a while now and they’re amazing! Noise quality works prefect in not super noisy places.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is perfect. The charge stays up for long and I can use it outdoors long enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasperO, we're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great value for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Good sound and good base, and the app is good. And they charge fast
I would recommend this to a friend Check these out!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great affordability! Would buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LarissaL!
We are absolutely thrilled to hear that your WH-CH720N headphones are hitting that "sweet spot" of great sound and great affordability for you! It is incredibly rewarding to know that our goal of delivering premium audio technology at an accessible price point is resonating with your experience.
Welcome to the Sony family, and happy listening!
Best regards,
Gus,
Sony Social Media Team
Cozy & Comfy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, it feels comfortable even after multiple hours of using them. It cancels out noises pretty well and overall im glad I got it for myself to focus on my hobbies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnrebt,
It is truly wonderful to know that your new headphones are helping you focus on your hobbies by providing lasting comfort and effective noise cancellation. We design our lightweight models specifically for those long sessions of use, so it’s great to hear they are meeting your needs perfectly.
Thank you for trusting Sony to be a part of your listening experience.
Regards,
Dominick
Good Purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working as good as new! Great purchase! Worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LJames!
Thanks for the awesome feedback! It brings us great joy to hear that your WH-CH720N is still performing perfectly! We love knowing that you feel it was a great investment and that they are holding up so well for you.
Thank you for choosing Sony!
Best regards,
Estefany
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After breaking my second pair of Beats headphones, I made the switch to Sony, and I couldn't be happier with my decision. The Sony headphones are significantly more comfortable than my previous Solos, allowing for longer listening sessions without discomfort. Overall, the audio experience has been more enjoyable, and I appreciate the improved durability that these headphones offer. Although they don't have a folding design, this hasn't been an issue for me at all. I opted for the sleek black pair, and I would definitely purchase them again without hesitation.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review, SydneyA! We're delighted to hear that you are enjoying your Sony WH-CH720N headphones. It's great to know that you find them significantly more comfortable and durable compared to your previous headphones. We appreciate your feedback on the comfort, audio experience, and sleek design. Your satisfaction is our priority, and we're thrilled that our product has met your needs even in aspects like the non-folding design, which did not pose an issue for you. If you have any further feedback or need assistance, feel free to reach out. Enjoy your listening sessions and thanks for choosing us!
Gus
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Comfortable fit, gorgeous color, good sound for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KellyL,
Thank you for such a great review! We're glad you like the comfortable fit, great color, and superb sound quality of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
Sony Bluetooth Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my Dad for a flight to Alaska. He has hearing aids so he needed the over the ear headphones. He loves them. He not only used them for his flight but he uses them for multiple other things as well. They work very well and pair with his phone. They were a great purchase especially for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FARRAHL!
We feel privileged to know that the WH-CH720N headphones were such a great gift for your dad's trip to Alaska. It's so wonderful to hear that they were a perfect fit for his needs, especially with his hearing aids and that they're working so well for him every day.
We designed them with Digital Noise Cancelling to help with things like a noisy flight, and multipoint connection for easy pairing with his phone and other devices.
Thanks for choosing Sony!
Best regards,
Estefany
Great Purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working great! The purchase was worth it so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LJames!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that your purchase has been worthwhile!
The WH-CH720N headphones offer up to 35 hours of battery life, providing all-day comfort for extended listening sessions. Additionally, the headphones support multipoint connectivity, allowing seamless pairing with two devices simultaneously.
We really appreciate you choosing Sony!
Best regards,
Estefany
Wonderful would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a whike now i bought them after my aurpods kept dying or best buy gave me used ones i was suprised on how good and comfortable they are they are also very airplane friendly as i took them on my two week vacation to spain
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriannaD,
That's wonderful to hear! We're so glad you're enjoying the WH-CH720N headphones, especially their comfort and noise-canceling capabilities for your flight to Spain. Thanks for choosing Sony for your travels!
Thanks for choosing Sony.
Best regards, Eliab
Awesome commuting headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were amazing, had them for over 1.5 years and they were still going strong until I fell with them and one side broke.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, KhurramS!
We are so glad to hear your WH-CH720N headphones served you well for over a year and a half! It’s great to know they were going strong, but we were so sorry to hear about your fall and the damage to the headphones. We hope you are doing okay!
If you're looking to get back to your music, feel free to check out our latest deals on the same model. We'd love to have you back in the Sony family!
Thank you for choosing us!
Best regards, Gus, Sony Social Media Team
Amazing Audio and Noice Canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my teen age daughter ans she loves them. She noise canceling is amazing. The audio works perfectly. We have no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SindyC,
It’s a true pleasure to hear that your daughter is loving her new WH-CH720N headphones. We are delighted that the amazing noise canceling and audio quality have made such a positive impression, and we appreciate you sharing your family's experience with us.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Awesome headphones with great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones are amazing! Purchased a 2nd set for a gift. Great sound and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJMul,
Thank you for your positive feedback! This is definitely a great gift idea. Nice to hear you like the great sound and comfortable fit of the WHCH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for- comfortable, affordable, and great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DeannaA,
That's awesome! We're glad that you found the perfect headphone for your needs and we're happy that that is our WHCH720N headphone. Enjoy the comfort and amazing sound quality but in an affordable price. Thank you for choosing Sony! - Marco
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best of the best in terms of performance and sound quality. Not to mention, the comfort is a win! Noise canceling feature works very well even in the airports. Sleek styling and great wireless connection strength. The bass is great and the volume is ideal even in loud settings. The battery lasts long. Listening to music, watching TV or playing games is much more enjoyable with these on!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MattG,
Thanks for sharing such a detailed and positive review of the WH-CH720N headphones!
We're truly heartened to hear you're enjoying them across the board, from performance and sound quality to comfort and noise canceling.
It's fantastic that you've experienced the benefits of our noise-canceling technology, especially in a challenging environment like an airport.
We design our headphones to be lightweight and comfortable for prolonged use, we appreciate to hear that this has enhanced your enjoyment of music, TV, and gaming.
Thanks for also mentioning their great bass, reliable wireless connectivity, and long-lasting battery—it's rewarding to read our customers highlighting all the great features they offer!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worl well with great sound . Wear lightly and are comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lemonhead,
Awesome! We're glad that you like the sound quality, design, and comfort of the headphones. Thank you for choosing Sony!
-Ralph