Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
sony Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphones I have ever used. They are extremely comfortable, and so easy to pair. I paired it with my computer and it works flawlessly. Sound quality is excellent. You can't go wrong purchasing a Sony WHCH720N headphone. Battery lasts a long time and takes about 3 hours to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenK, That's awesome! We are thrilled to hear that your new Sony headphones are the best headphones you have ever used. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls.
Thank you for your purchase. Enjoy! Vincent
College Student Approved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I’m a college student and with online classes and assignments that need to be done online, these get the job done and are very comfortable. I get bruising in my ears when I wear earphones so i made the switch to these headphones and I love them. Would definitely recommend. Battery lasts forever and the sound quality is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliciaR,
That's very nice to hear! We're glad that you like the comfortable design, sound quality and battery performance of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!
-David
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. Decent battery life. There is slight problem with high strong the tension with the extender is though. You will have to either wear it over the head or remove it, can't move it around the neck when you are not listening to anything. It has a tight fit even with the extenders and it presses around the next blood vessels. I have an average neck size not a plus size mind you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KesT, We appreciate your feedaback. It's good to know that you still like your Sony headphones, especially their sound quality despite your concern. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, although I couldn’t connect to multiple devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoL,
We're glad to hear that the WHCH720N Headphones are working well! It is true that they don't support multipoint connection; however, we have some other models that do support it, such as the WH-1000XM4 and WH-1000XM5.
If multipoint connection is a must for you, here is a link with more details: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541784.html?search=multipoint
Thanks for choosing Sony!
Best,
Aldair
Great buy for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure if I was buying the right thing but these headphones are great for this price point. I didn't want to spend too much but these are durable, and really completely noise canceling. They stay charged and since I use them while exercising they get wet but still hold up well. I sweat so I'm tough on headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CEHaywood, We are glad that you now have a great pair of headphones and that you like their noise canceling feature. Please take note the your WHCH720N headphones are not waterproof, not sweatproof. You may check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000784812.html. Thank you for choosing Sony! Vincent
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift and grandson loves. Excellent sound and can hear his mom if needed without getting in trouble for not listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Dbc1! We're glad your grandson likes his new headphones. Thanks for choosing Sony. -Craig
BEST HEADPHONES!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work perfectly with the noise cancelation and lets me hear my favorite songs better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chubasco, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to put your happiness on less money ,finally make sense
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mani,
We are thrilled to hear that you find the WH-CH720N headphones a great value! At Sony, we believe in delivering high-quality sound and noise cancellation at a budget-friendly price. With advanced technology, long battery life, and comfort. Enjoy your new headphones and thank you for choosing Sony!
Best regards,
-Fred
Work great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphone. They work great. The only thing i dont like is the touch sensitive part. I would rather have buttons.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaM, Thank you for your feedback on the WHCH720N headphones. We're glad to hear that you love the sound quality and overall performance. We understand that the touch-sensitive controls may not be to everyone's preference. The touch sensor control panel is designed to offer a seamless and intuitive way to manage music playback, phone calls, and ambient sound without the need for physical buttons. However, we appreciate your input and will consider it for future product improvements. Thanks for choosing Sony! -Sam
Headphone gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson seem to never take them off .i guess the quality and comfort meets his standard
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soft on the ears good quality for the price.. Love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, we appreciate your positive review!
Glad you're enjoying the comfort and quality of the WH-CH720N headphones.
Thanks for choosing Sony!
Sincerely,
Jenn.
Works for us!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my young adult who is learning to manage ADHD without meds/ Provides just enough distraction with music on a low volume and keeps outside noise to a tolerable level. The black color let her inner artist out as she painted gold leaves around the entire thing...nothing to do with how it works, but it made her happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TinaP,
You made the right choice! We're glad that your daughter is enjoying the sound quality, noise canceling function, and color of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work great but a piece broke off. I love the sound and quality though.
I would recommend this to a friendGreat noise cancellation for gym or work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and very durable for gym and anything you throw at it. Very comfortable to wear. For the price, you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
My new Sony headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit great over my ears and comfortable. Sound is good and noise. Anceling works. Bluetooh connection was a breeze.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelV, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Solid headphones for a good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. They are comfortable on the head and don’t hurt your ears if you use them for a long period of time. I like the app that can help you adjust the sound, it’s very nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyK, Fabulous! We’re extremely pleased to hear that you're enjoying the outstanding sound quality, comfortable design, user-friendly companion app (Sony | Sound Connect), and overall performance of your WHCH720N headphones! Thank you for choosing Sony! - Romeo
Great headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony WH-CH720N headphones! The sound is amazing, the noise-canceling works great, and they’re so comfortable to wear for hours. Plus, the long battery life is a big bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG, Thank you for the positive review! We're thrilled to hear you love the amazing sound, great noise canceling, comfortable fit, and long battery life of your Sony WHCH720N. Thanks for choosing Sony! -Sam
JV’s Quietcomfort
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and quality of this product is above the expectation. Using this product is making me eargasm.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We're truly glad that it exceed your expectations. Enjoy and thanks for choosing Sony! -Jess
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality sound. Fit completely over my ears and are very comfortable. Especially happy because they were on sale. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravelingGirl,
Perfect! We're thrilled that you are enjoying the sound quality, fit, and comfort of the headphones. Thank you for choosing Sony!
-Ralph
Good but overpriced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bass quality and clear sound. However, for the amount paid, you'd expect to at least be able to fold the headphones for easy portable storage, or even a case for it would've been nice. A little overpriced for what it is in my opinion. Other than that, long lasting battery (I only have to charge it a couple times a week if I use it a couple hours every day).
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MariaD, Thank you for your honest review. We are glad to hear that you are happy with the battery life and overall performance of your WHCH720N. Thank you for choosing Sony! -Carl