Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Angle. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Left. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Alt View 11. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Alt View 12. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Alt View 13. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • Alt View 14. Sony - WHCH720N Wireless Noise Canceling Headphones - Black.
  • NOISE CANCELING TO THE NEXT LEVEL Dual Noise Sensor Technology Integrated Processor V1
  • "All Day Comfort: Sony's lightest Wireless Noise-canceling Noise headband ever."
  • Listen Longer: Up to 35 hours battery life* and 3 minutes charge for up to 60 minutes playback* with Sony. When connecting via Bluetooth, battery life is up to 35 hours for music playback usage when DSEE is turned off and codec is AAC. Up to 35 hours for communication time usage. Please note that usage hours may be shorter depending on the codec and the conditions of use. Actual performance varies based on settings, environmental conditions, and usage.
  • MULTIPOINT CONNECTION Connect to two devices at once. "Interoperability and compatibility among Bluetooth devices may vary."
  • In the box, there is a USB Type-C charging cable and a 3.5mm audio cable.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Precise Voice Pickup Technology with Beam Forming Mic. Compatible with Android smartphones (Google App) or iPhones (Siri). Bluetooth connection required.
  • The text on the image reads "Sony NFL Official Headphones of the NFL Sony."
  • Sony WHCH720N Overview Video video 2 minutes 48 seconds
  • Sony - WHCH720N - Product Overview Video video 0 minutes 48 seconds

Sony - WHCH720N Wireless Noise Canceling Headphones - Black

Model:
WHCH720N/B
SKU:
6533162
Highly rated by customers for:
Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 1621 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,621 reviews

  • Great merchandise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the durability and size of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, SheilaD,

      Thanks for the review and the 5-stars rating! We are glad to hear that you are loving your Sony headphones! With the WHCH720N you can keep your music playing all day with a battery life that delivers up to 35 hours of power and designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Shut out the real world...when you want to

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome over ear headphones with superior sound quality and a fantastic noise-cancelling driver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BCMo, We're truly delighted to know you're enjoying the WH-CH720N! The superior sound quality and effective noise cancellation seem to be real highlights. Thanks for choosing Sony! -Jess Sony_US

  • Great Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for a 17 year old. He says they work perfect and had them paired to his phone within minutes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, Cory! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • sony

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its price!!! Im a college student and this is perfect! literally dont hear anything when Im wearing them. I’ve had a beats headphones before this and it wasnt half as good as this and the price was very similar. overall 10/10 and would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunshineS, That's awesome! Thanks for sharing your experience with your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Perfect Hearing Aids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good my daughter is very happy excellent product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience with the WH-CH720 headphones, Moises!

      We're delighted to hear that your daughter is very happy with the product! We appreciate your positive feedback and are glad that you had an excellent experience. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing Sony!
      Gus Sony_US

  • Good connection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound connects to Samsung Frame TV easily. Good for listening to music as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BonnieL, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Like these headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones. Comfortable with excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Costanza, we are thrilled to hear that you like the Sony - WHCH720N headphones! They have a super comfortable and lightweight design, making this model our lightest wireless noise-cancelling headband ever. We hope you continue enjoying the comfort and great sound they produce, thank you for choosing Sony. Regards, -Dominick Sony_US

  • Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and build quality, would buy this again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonalB, thanks for your 5-star rating! We're thrilled to hear you're enjoying the extraordinary sound and overall quality of the Sony - WHCH720N! These headphones have a super comfortable and lightweight design, with up to 35-hours of battery life which is the perfect combo for long listening sessions! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Amazing headphone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing heardphones, súper light weight for workout and noise cancellation is amazing. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YeniferM, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in the gym, sound quality is amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyleighAckerman,

      Thanks for your feedback! We're thrilled to hear that you're enjoying your WH-CH720N headphones, especially at the gym. It's great to know the sound quality is hitting the mark for you.
      Our headphones offers you Crystal-Clear sound and up to 35 hour battery life.

      Thank you for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Easy and Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Good sound quality. Thats all i have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pinky, thank you for your review of the WH-CH720N headphones!

      We're delighted to hear that you found them easy to set up and appreciated the sound quality. We designed these headphones to deliver a user-friendly experience coupled with superior audio performance, and it's great to know that we met your expectations. If you have any other feedback or questions, please feel free to share!

      Thanks for choosing Sony!
      Gus Sony_US

  • Best headphones for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had multiple pairs if this sont light up and without question they are the best heaphones ive ever had. I buy everyone them as gifts and i have multiple pairs for mtself. I use the for travel, gaming, work calls, listening to music, working out. They are perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones are the best heaphones you have ever had and that they are perfect for your needs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my headphones for a little over a month now and I love them! Great quality and it connects perfectly to my phone. Great purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThePharesWheel, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L8ve the noise canceling. Comfortable. Quick set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleK,

      Thanks for the 5-star rating! We're thrilled to hear you're loving the WHCH720N headphones! Their noise cancelling and comfort make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features.
      Thanks for choosing Sony!
      -Aldair Sony_US

  • Good quality for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality for the price, made the purchase worth it. I was hesitant at first but I am so glad I made the purchase. I am a student and listen to several hours of lecture and audio and it lasts over a week before I have to charge it again. The noise cancelling is very effective in loud settings (coffee shops).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaitlinB,
      You definitely made the right choice! We're glad to hear that your new headphones suits your needs and expectations. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Sony noise cancelling Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, price. Nice features. I am very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gerry,

      Thank you so much for sharing your feedback! We're really happy to hear that you're enjoying the great sound quality, features, and value of your WHCH720N headphones. Customer confidence is our top priority, and we are pleased to know that you are delighted with your purchase. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • A steal for this price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I've bought in recent years. Easy to carry and has great battery life. Spund quality is top notch considering the price and other headphones in the similar price range. Definitely my go to headphones in bus/subway due to its noises cancelation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KshitijKajale, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones are one of the best headphones you have bought. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Mikey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Sound and noise cancellation excellent, love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AminataM, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and long lasting. The sound is great and they don’t feel too bulky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelG, We’re happy to hear you’re enjoying them! It’s great to know you’re impressed with the sound quality and find them comfortable and not too bulky. We designed these headphones with both audio performance and wearability in mind, so it’s fantastic to see that shining through for you. Thanks for choosing Sony! -Jess Sony_US

  • 10/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them every day. I really love the sound. They're also very comfortable. Oh, and the battery lasts for daayyyysss!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JameekaB! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig Sony_US

Page 30, Showing 581-600 of 1,621 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.