Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. However the fit is loose. Also hope they make other colors
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DioV,
Thanks for your review! We're glad they're working well, and we hope you have amazing moments with them. Know that we take the feedback seriously and will pass your suggestions along to the proper team for future enhancement.
Thanks for choosing Sony.
-Eliab
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steak of a deal! Love these so comfortable and noise cancelling
I would recommend this to a friendMy sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. I have really enjoyed them .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MartinM,
Thank you for choosing Sony!
It's wonderful to hear that you're enjoying the great sound quality and comfort of your Sony WHCH720N. Your feedback is greatly appreciated and we are thrilled to know that your experience with the product has been positive. Enjoy your listening experience!
Best regards,
-Fred
No complaints
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints at all. It gets the job done when needed.
I would recommend this to a friendOkay.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seem a bit on the light side and flimsy but do the job.
I would recommend this to a friendNo buyers remorse.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear sound. I purchased these over the Beats headphones in similar price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BernardF, thanks for taking the time to share your experience with the Sony - WHCH720N! We're thrilled to hear you're enjoying the high sound quality and well-balanced sound tuning of these headphones. They also offer a super comfortable and lightweight design, which is a perfect combination for long listening sessions! Thank you for choosing Sony. Regards, -Dominick
Great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy on ears. The quality is great and connects to tv pc and phone. The charge lasts long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LatroyaW, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Super Comfy and Long Battery Life!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the perfect headphone in my opinion. They are super comfortable, have great sound quality, and are easy to connect with a long battery life! I wear these pretty much all day every day and have no issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaT, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
it's SONY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased these headphones. They were a good deal at $90 on Black Friday, but not so much at the regular price. but it sucks you need an app to connect the bluetooth
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chadab, You've made an excellent choice! We understand your concern about needing an app to connect to Bluetooth. The Sony Headphones Connect app is designed to enhance your experience by providing access to various features such as noise cancellation settings, sound customization, and firmware updates. However, we appreciate your input and will consider it for future improvements. Thanks for choosing Sony! -Sam
Not as Pleased as I thought I would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn't the greatest, but it gets the job done for now. I have a lot of Sony products, and I really like the brand but, in this case, a little disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BernadetteM,
Thanks for reaching out and sharing your feedback. We're sorry to hear you're a bit disappointed with the sound quality on your WH-CH720N headphones. We really appreciate your loyalty to the Sony brand and it's important to us that you're happy with your products.
We recommend to customize the sound to your liking using the Sony | Sound Connect app. You can use the Equalizer to adjust the sound and make sure the Sound Quality Mode is set to "Priority on sound quality."
Give these a try and see if it helps improve your listening experience. If you still have trouble, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for your feedback.
Sincerely,
Estefany
Excellent budget headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these! Great sound for much less than the more expensive offerings, battery life for days, active ANC, my go to gym headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Bcool! We're glad that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
Fantastic all around headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic all around. Sound is balanced and can be adjusted with the Sony headphones app, noise cancelling is solid, ambient mode is natural, battery lasts forever, the microphone is great and they are feather weight. The ONLY issue is that they don’t come with a case, but one can be picked up easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamG,
Thank you so much for the 5-star rating! We're delighted to hear your enjoyable experience with the amazing sound quality, app, Noise canceling/Ambient sound features, long battery life, and microphone of your new WHCH720N headphones. We appreciate and taken note of your feedback with regard the case. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for the price point. Only had a month
I would recommend this to a friendGood item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought as a gift and they really like it. Love how it switches between noise cancelling or microphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JohnW! These headphones are indeed a perfect present to your love ones. Enjoy and thanks for choosing Sony. -Craig
Good for phone use, but caution for pc zoom use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For use with phone they are fantastic, I bought these for my wife to do school work. They fit great and don't squeeze your head and sound good. the noise canceling feature help muffle background sound. Con is I purchased these for use with my wife's surface pro and the headphones don't want to connect for zoom calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseB, Thank you for the positive review! We're happy to hear that your wife like the great fit, superb sound, and excellent noise cancellation of the Sony WHCH720N. And we're sorry to hear about the zoom calling issue. When you use a video calling app, open the settings of the video calling application, and check that the speaker or microphone setting is specified as [Headset (WHCH720N Hands-Free)]. If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam
Great value for money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for money. Battery lasts long and has decent sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JallowA, we're glad you like the battery and sound quality of our product! Thanks for choosing Sony! ~Earl
Very good prduct
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to see what all the buzz is about this headphones, had my eyes on this products for months now. finally got them and love the sound and everything about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pablo, Awesome! We are glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
My husband loves these!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband uses his whenever he goes to the gym to block out annoying tv stations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OurHP, Thank you very much for sharing your experience with us. We are delighted to hear that your husband enjoys his Sony WH-CH720N headphones and finds them incredibly useful during his gym sessions. Thank you for choosing Sony! Enjoy! -Maria
Love it 100
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones because I was flying across country to see my grand child for the first time. I needed headphones so I could listened to music and cover up that annoying airplane sound. These headphones got the job done with no problem. I love the noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimmyW, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Music on fire.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, just wish a headphone case came with the headphones. Noise cancellation is pretty good for the price. I wear these when I study and go to the gym. I had minor issues when connecting it for the first time but I got it to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jackie, We appreciate your feedback and we are glad that you love your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent