Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Buttons take time to work by touch.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback and for choosing the WH-CH720N, Frank. We’re happy to hear you’re enjoying the headset overall! We appreciate your comment about the buttons taking some time to get used to by touch. Your input helps us as we continuously strive to refine our products for the best possible user experience. If you have any further questions or need tips on button navigation, please let us know—we’re here to help.
Thank you again for being a valued Sony customer!
Best regards,
Gus
Sony Social Media Team
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality light and portable unlike other models
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeantaA, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Good Price & Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these dor my son and he loves them. They are light weight and the sound quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorden, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Cancelling out sounds you don't want to hear..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work so well that it cancelled out the gruesome sounds of vomit from the woman who sat behind me during a flight to California. 5/5, highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SabiB, Awesome! We're thrilled to hear you're enjoying the exceptional noise cancellation of your Sony WHCH720N. We appreciate the recommendation and thanks for choosing Sony! -Sam
Budget over ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these Sony WHCH-720N headphones are amazing for the price. If you are sporting an Android phone these headphones are equipped with Fast Pair and will connect automatically once you turn them on. if you are in the market and looking for a good quality sounding headphones, I recommend you getting these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul,
Thank you for an amazing review and recommendation! We're glad we were able to give you a great deal. Your purchase allow us to continue to do what we love and provide you with quality products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Both quality and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and reception. Service as always is exceptional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertD, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
love my phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought these before and loved them so much I got my husband his own headset. I have the previous model. Both are well made and easy to use. I have had mine for 2 years and use them to watch TV and listen to music. The sound quality is excellent for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KellyP,
Awesome! Thank you for the purchase and we're glad to hear that you love the sound quality and price point of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
Darn good headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and took them back not realizing my phone was the problem not the headphones. I turned back and grab them on sell. I don’t regret buying these and they sound really good and goes hard. Battery life ic crazy! Three days strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imken,
Fabulous! You've definitely made a great choice! We are extremely pleased to know about your satisfaction with the amazing sound quality and long-lasting battery life of these headphones. Thank you very much for purchasing our WHCH720N and for choosing Sony!
Best regards,
Romeo
Noise
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My noise cancellation was everything. But now I think it causes me a pimples that I can’t use it. I would like the small ear so I don’t have it no more.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FrankC, Thanks for the 5-star review. Enjoy and thanks for choosing Sony. -Craig
Yes! Would highly recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! They fit nicely and they’re comfortable. They’re not too tight on my head. They have the option to noise cancel and the option to hear what’s going on around you. You can turn that on and off. I like that incase someone tries talking to me while I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie, Thanks for sharing your awesome experience with your Sony headphones. We are glad to hear that they are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! -Craig
good headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they seem to work well. They are my son's and he has had no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lmbrjk, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Fantastic purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I could have imagined. Sound is fantastic and the noise canceling is wonderful. I used these on a recent trip to Italy where I traveled by air and bus. I never had to worry about the battery, I just charged them when I arrived & they were good until I got home. They were a lifesaver!! lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mkboe, We're very grateful for this positive feedback! We're really happy to hear you're very satisfied with the excellent audio and noise cancellation of these headphones. Good to know you point out the amazing battery life that is also noteworthy. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
100% recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, sounds perfect, 100% recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GamarM, We're glad that you are enjoying the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great choice for good headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is superb! Constrction! Sound! Noise cancel! Comfort! Very light weight for this style (covers entire ears). Microphone and Bluetooth perfect. Easy to charge. They aren't flashy - they simply work real good! Highly recommend! I think they're gonna last a long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveEvansMass, Awesome! We are glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these based on excellent reviews I read and have not been disappointed. They have excellent sound quality and are very comfortable and lightweight to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi andy055,
Very nice! We're glad to hear that you like the sound quality and design of the headphones. Thank you for choosing Sony!
-David
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound…plus excellent noise cancelling. Definitely helps in loud areas. Plus the adaptive sound and equalizer helps out a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenV, Thanks for leaving us such a great review on the WH-CH720N! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-CH720N Wireless Noise Cancelling Headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for an upcoming flight as my earbuds tend to make it hard to hear the sound of my laptop. Bought these on sale and I’ve loved them ever since. My only complaint is that they were a little difficult to initially pair, otherwise they’ve been flawless
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasL, You've made an awesome choice! We're very happy to hear that you're satisfied with your purchase. We appreciate your feedback about the pairing procedure. At Sony, we are always looking to improve our product quality and features. We have noted your input and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, Battery life is great. I use them all the time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Student, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a child in college. Child really liked these. He advised they really keep the noise out he can quietly listen to his music while being in dorm. He has beats but these are better quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, 12Dozen! We're glad he likes them. Enjoy and thanks for choosing Sony! -Craig
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are OK good sound but hard to make him lower and higher on sound
I would recommend this to a friend