Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Highly recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always make great products, these truly last all day with just one charge and they sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, Cjayy! We're glad you are enjoying your Sony wireless headphones. Thanks for choosing Sony. -Craig
Great headphones for budget!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if you're wanting to buy headphones on a Budget. Noise cancellation works well also, and the sound is great for the price. High recommendation for a budget
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wellness365, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Excelent device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this three months ago the quality is good, sound is also excellent and the most impressive is battery life I literally can uce them for all day and at the evening you will still have mo then 50% of battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Petro, We are glad to hear that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Great set of cans!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cans! Bluetooth works great and connects automatically after it’s been paired once. Sound quality is brilliant with a nice noise cancelling feature. Battery lasts a while without needing charge as well. For the price you can’t beat it.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RolandS! We're glad you are impressed with your new headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for someone, but I heard it’s working good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, AN01,
Thanks for the review! We are delighted to hear that the product is delivering as promised! Designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.
Thanks for choosing Sony, have a great day!
-DiegoV
Not bad for $100.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for $100. Sound quality and ANC are good. The headset sync well will my TV Bluetooth, minimal audio lag. They are light and comfortable, but do get a little sore after a couple of hours. I wish the ear cups were hinged for a more compact storage. But hey, for a hundred bucks, I'd buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JHH75, We appreciate your feedback and we are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
Nice set for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really good. I enjoy mine as they are a nice break from my AirPods. My husband loves them, he just got his own pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiltonC, we're glad to hear that you and your husband are enjoying our product. Thanks for choosing Sony! ~Earl
New headphones for pickkyp teen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my son. He has sensory issues and needed comfortable set that fit around his ears and great noise cancellation. He isbeyond happy with both. The sound quality is excellent too. 10/10 would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, MaryE! We're glad your son enjoys them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Meeting my best expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound. I bought these for a long flight and they lived up to my expectations. I used the noise cancellation for the entire flight while sleeping, listening to music and watching several shows. My one wish is that they would fold up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasC, Thank you for sharing your awesome experience with your new Sony wireless noise canceling headphones. We are thrilled to hear that they lived up to your expectations. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Amazing sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds are so amazing makes me feel like watching action classical you name it movies in the theater. I am si glad that i pick this headset. It makes my everyday cool and chill i truly recommend this product. Good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeandroB, Thanks for sharing your amazing experience. We are thrilled to hear that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Student headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphone at unbeatable price. Good for student.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VinhL,
Amazing! We're thrilled that you are enjoying the performance of the headphones. Thank you for choosing Sony!
-Ralph
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact how inexpensive this purchase was for the sound quality is worth it. I don’t need to turn it off - it will shut off automatically. Connecting to Bluetooth is a breeze and so far the battery life is solid (I don’t need to charge for 3 days continuous use) Although, I can’t keep it on for more than few hours but other than that great buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kate,
Thank you for sharing your great experience with us! We're glad we were able to give you a great deal. Nice to know you like the incredible sound, features, easy Bluetooth connection, and long battery life of your new headphones.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. You can definitely hear the difference when you put them on in a loud crowded spot. They are just a little too big and sometimes fall a little when I look down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaG,
Thank you for the review and we're glad to hear that you like the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. Thank you for choosing Sony!
-David
Definitely recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bigger ears and these fit comfortably over them! They're very comfortable for working out and for studying. The noise cancelling is really nice, and the ambient sound is also nice since it still covers some background noise. The one thing I wish was that it folded into a case, but otherwise, everything is perfect about them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJM4,
Awesome! We're glad that you like the comfortable fit, Noise cancellation and Ambient sound mode of your new headphones.Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris
Nice product but not for rough user.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Sound, good battery and connect easily. However, you need to careful while putting in bag as i break my headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LobsangD, thanks for choosing and purchasing our product. We're glad you like the sound quality and battery of the WHCH720N. We're sorry to hear that you have a physical damage issue with your Sony unit.
Sony's warranty policy does not cover physical damage. You have the option to take your headphones to an authorized service center for evaluation to determine the out-of-warranty repair options available.
We would highly recommend you to take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. For more information, please refer to the link below:
https://www.sony.com/electronics/support/articles/00006741?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contactlanguage=en_US&category=headphones
~Earl
Best bang for buck on the market.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently my favorite over-ear headphones. I use them daily connected to my phone and PC simultaneously. As my daily driver these have handled music, movies, gaming and even short phone calls no problem. I prefer this budget pair over my higher-end Sony XM5 at more than double price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChazC, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Sony WHCH720N wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Splendid value, good sound, can be used as wired with older devices. Easy switch from noise cancelling to ambient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilfredF, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great Headphones for noise cancelling!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves these headphones. He can use them while mowing. They are great at cancelling out the background noise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyD, We're glad that your husband is enjoying his new headphones. Thank you for choosing Sony. Erin
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is my first over the ear headphones and i loved it, ive been just using my jabra elites for a long time now and decide to get something else. Its comfortable, light weight and the sound quality is great. Would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yang, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Sony -720N Wireless Noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good sound quality, but call answer button difficult to find when headphone is over the head. I sometimes press the wrong button
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harsha, Thanks for sharing your review. We're thrilled to hear that you love your new headphones! However, we're sorry to learn that you're experiencing difficulties with the buttons. We suggest taking some time to familiarize yourself with their functionality. Alternatively, you can also control the headphones using your mobile device. Enjoy and thanks for choosing Sony. -Craig