Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Well money expend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few brands and overall this one is better and the price is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Patriots,
That's fantastic news! We are genuinely thrilled to learn about your satisfaction with the exceptional performance of your WH-CH720N compared to other brands, as well as its reasonable price. Thank you very much for the perfect star review and for choosing Sony!
Best regards,
Romeo
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were for my granddaughter. She loves them. She said, " the noise cancelling is awesome". Sound is great, but she did say headphones could have been a little louder. Thank you, Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyH, Amazing! We're thrilled to hear that your daughter is enjoying the sound quality and noise canceling function. Thank you for choosing Sony! Erin
Bob F
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Well worth the money. Sound quality is superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RobertF! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
Easy connection to Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the headphones. Easy to connect to Bluetooth. Sound quality is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TanyaM, thanks for the 5-star rating! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig
Impressed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality & comfortable. Noise canceling is wonderful for travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TraciS, Thanks for the 5-star rating! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for Boise reduction and music while mowing. They work great decent sound and the noise reduction is adequate.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, JJ1965! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits comfortably and the sound is perfect. You can adjust the volume from the headset and there is a button to press for battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeborahW, Glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig
Worked well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason that I purchased them was for airline travel. They seemed to work well. I haven't had any issues. I would have preferred that they come with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baddog,
Thanks for sharing your review and experience with the WHCH720N. We're glad that these headphones work well during your travels. Your feedback about a carrying case is greatly appreciated. Thank you for choosing Sony!
-Ralph
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. The noise cancelling is a great feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasD, we're glad you like the sound quality and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
it works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING love it it's great i got it on sale but i think it's great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JazzJ, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sony Headphones Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound sound performance. They are comfortable to wear and the app does a great job personalizing your sound preferences. The battery life is pretty impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mike, We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Good sound, but ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, flawless with blue tooth connections. Design flaw is the non-breathing material used for the ear pads; gets sweaty after 15 min of use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi iPodTouch,
Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. We appreciate your feedback and thank you for choosing Sony!
-David
Great headphones for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a great quality for the price point. They’re very comfortable and the noise cancelling technology is wonderful. The sound overall is very good compared to other brands with similar prices. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaS, Thank you for the 5-star rating! We're glad to hear you feel that the WHCH720N is worth its price. Good to know you're enjoying the comfortable fit, excellent noise cancellation, and superb sound quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Richard's Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this. The only complaint would be the pausew /skip button is too flat and hard to find sometimes. My old pair of Sony's had a toggle type switch that stuck up above the surface. Easy. A no brainer that they took away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Displayname,
That's great! We're glad to hear that you're happy with your purchase. Your feedback regarding the buttons is greatly appreciated. Thank you for choosing Sony and have a great day!
-David
No noise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a trip to Europe and didn't want noise from flight. They worked perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fmevans, Thanks for the feedback. We're glad you are impressed with the noise canceling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
Decent choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent battery life. Not amazing but not terrible. Good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianL,
Thanks for sharing your thoughts on the WH-CH720N. We're glad to hear you're finding the sound quality to be enjoyable.
Your feedback on the battery life as 'decent' is very helpful. The WH-CH720N is rated for up to 35 hours of playback with Noise Cancelling on, If you feel the battery isn't lasting as long as it should, you can reach out to our support team for troubleshooting tips.
Here's the link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
It's great to hear real-world experiences like yours.
Thanks again for sharing and for choosing Sony!
Sincerely,
Jenn | Sony North America.
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality, and the noice cancellation it’s alright but I really recommend it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaG, Thanks for the 5-star rating! We're glad you like the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Love love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have ever purchased absolutely love them
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JenniferS! You made the right choice. Enjoy and thanks for choosing Sony. -Craig
Its alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts after a couple hours of use cushioning on top not the best. ANC is below tier non existent. Sound is ok after you find the right EQ settings. Built is alright fo its price.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-CH720N, Konin. We appreciate your honest feedback regarding comfort, noise cancellation, audio quality, and build. We're sorry to hear that the cushioning did not meet your expectations and that the noise cancellation was not as effective as you'd hoped. Your input about sound quality and finding the right EQ settings is also noted. We constantly strive to improve our products and your feedback helps us identify areas for enhancement.
If you would like assistance with fit adjustments, EQ settings, or if you're experiencing persistent discomfort, please reach out to our support team.
We value your feedback and are committed to ensuring a positive experience with Sony products.
Thanks for choosing us!
Gus,
Sony North America Customer Support
Excellent Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price! Compared to the more expensive Beats or Bose headphones, they're not as high quality, but the price difference is not worth the bump in quality unless you plan on producing music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audega,
We appreciate the 5-star rating and we're glad to hear that you like the price point of the Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David