Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Definitely a good pair
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re a good set of headphones if you want something not too expensive if you purchase it on sale and reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rg20!
Thanks so much for sharing your feedback with us about your new WH-CH720N. It is fantastic to know that you’re finding these headphones to be such a reliable choice.
We appreciate you choosing Sony!
Best regards,
Estefany
Solid earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are everything I wanted from them. I wear them on walks and listen to podcasts, to bed and listen to a sleeping meditation, wherever whenever I need them. Sound is great but I'm not a sound expert. I'll buy them again because they do the work, I abuse them mildly and they are holding up like easy peasy, and they were a great price.
I would recommend this to a friendMy favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved! 100% Recommendations & fabulous pink color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivis,
We are beyond pleased to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the fabulous pink color and overall performance earned your 100% recommendation.
Thank you for trusting Sony.
Regards,
Dominick
Its a sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know its not there top model but there great for price. Loud and clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dc5444,
It is most rewarding to hear that the Sony WH-CH720N headphones are delivering great value, volume, and clarity for you!
We pride ourselves on offering excellent sound quality across our range. Thank you for your positive feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and highly recommend!! Comfortable and so worth the money
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Head Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits nice really does cancel out noise. They are light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarcieS,
That's awesome! We are truly delighted to hear that our WHCH720N performed well in canceling unwanted noise but still with awesome sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco
Really like these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound andexcellent noise cancellation. Great value.
I would recommend this to a friend- Pros mentioned:Battery life
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well and have long battery life. Definitely will recommend to others.
I would recommend this to a friend Recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these headphones are a great quality and very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaceyS,
We really appreciate you sharing your thoughts on the WH-CH720N headphones!
We are delighted to hear that you find the quality to be great for the price and that they are very comfortable for you.
The WH-CH720N headphones were designed to give you excellent sound without breaking the bank, offering Digital Noise Canceling and up to 35 hours of battery life so you can listen all day long. They are also super lightweight for easy portability!
Thanks for choosing Sony!
Best regards,
Estefany
Great sound and crazy comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have excellent sound quality with deep bass and clear highs. Super comfortable for long use, and the noise cancellation works really well. Definitely worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucky!
We are immensely pleased to hear that you're enjoying your new WH-CH720N headphones! It's fantastic to know that they are comfortable for long use and that you appreciate the sound quality and noise cancellation.
Thank you for choosing Sony!
Best regards,
Estefany
Great head phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using since purchase and love the sound and quality. It’s very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaO,
We are truly heartened to learn that you are loving the sound and quality of your Sony WH-CH720N headphones!
We are thrilled that you find them very comfortable to wear, even after continued use since purchase. We strive to offer a great listening experience combined with superior comfort.
Thank you for trusting Sony!
Regards,
Dominick
Beat headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever owned. I got a pair for the wife, tried them and ran out and got me my own.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful review, DAVEH!
We are absolutely thrilled to hear that the WH-CH720N headphones are the best headphones you have ever owned! It's fantastic that after trying your wife's pair, you immediately knew you needed your own—that's the highest compliment we could receive.
We are so glad you and your wife are both enjoying the quality and performance.
Thank you again for choosing Sony, and welcome to the family!
Best regards, Gus, Sony Social Media Team
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent noise cancellation quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jumman,
Thanks for sharing your review! We are thrilled to hear that you’re having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the noise canceling is working well for you.
Thank you for selecting Sony!
Best regards,
Estefany
Good headset
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset, very lightweight, good sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, SamuelR!
We are delighted to hear you find the WH-CH720N headphones to be a good headset!
It's excellent that you are enjoying the benefits of the very lightweight design, along with the great sound quality and effective noise cancellation—features we prioritized for comfortable, distraction-free listening.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Used for air travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy overall. They could be a little more cushioned but I also know that I’m sensitive to headaches. I think most would be happy with the comfort level.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BGDD,
Thank you for the review! We're so happy to hear that you're enjoying your WH-CH720N headphones overall. We also appreciate your honest feedback regarding the cushioning. While these headphones are designed to be lightweight for comfort, we understand that individual comfort levels can vary. Your comment is valuable, and we'll be sure to pass it along to our design and engineering teams.
Thanks for choosing Sony.
Best regards,
Eliab
Great choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones’ sound quality is very good and they are comfortable. They cover my ear and have great noise canceling. Battery life’s perfect too! They lasted for a week of not so heavy usage.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Sony headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Sound is quality and battery last long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmanuelD, Amazing! We're thrilled to hear you like the excellent sound quality and battery life of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, also the shipping was so fast!! Really satisfied!!
I would recommend this to a friend- Pros mentioned:Sound quality
Quality headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones have worked well connected to my laptop for MS Teams calls and connected to my Phone via Bluetooth for music and calls. Sound quality seems good and no complaints about the microphone quality during call. Noise cancelation feature works very well. Definitely would recommend these within this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TWayne,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!
-David
Great for the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them and can talk on her phone with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM,
We are pleased to hear that your daughter is loving her new pink WH-CH720N headphones! It is great to know that she is finding the built-in microphone and Precise Voice Pickup technology effective for her phone calls, all while enjoying the lightweight comfort and excellent noise cancellation these headphones provide.
Thanks for choosing Sony.
Best regards, Eliab