Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphone and the pick up at store was great! Thank you so much Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherM, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
Good purchase for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly really good overall & great sound quality . Used for the gym & stayed on good for the most part . Sadly got stolen but still 5/5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyB,
That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Great noise cancelling. Best Buy has great customer service also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurielB, We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality so far. My son has gone through so many brands of these headphones because the foam always thins out. He uses them daily for long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gafford1, We're glad that you are satisfied with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Good Product..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound and Quality for the price. Easy to carry around plus the connectivity is great
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JoseC! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Good for the entire fam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got there for my hubby and he loves them. He hadn't tried Sony headphones yet but I have a different version and he liked the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kipper,
Very nice! We're happy to hear that your husband loves the Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Great quality and value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Excellent sound quality and reasonable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobbi, Thank you for sharing such an excellent shopping experience. We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony WH-CH720N Headphones. Your satisfaction with the high-quality sound and reasonable price of your headphones are greatly appreciated. Thanks for choosing Sony! -Jess
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear with outstanding bass and noise cancellation is the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnatanT, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Okay headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphones and the noise cancelling feature The outside noise is dampened, but not totally gone unless you are listening to music My biggest problem is peeling of the cushions that fit around the ears. There are little black pieces everywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hyfin, we're glad you are enjoying our product. We're sorry to hear that you have an issue with the earpads of your Sony unit. The earpads may be damaged or deteriorate with long-term use and storage. You can find this link helpful:
https://www.sony.com/electronics/support/articles/00231437?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, noise cancelling could be better but the overall compatibility with iphones works very well, the app also allows some awesome customization!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanL,
Thank you for the 5-star rating! We're happy you like the functionality and features of the WHCH720N headphones. If the effect of noise canceling is not sufficient, please make sure the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
A winner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these headphones. They are light and have good quality sound
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Kambu! We're glad she likes them. Enjoy and thanks for choosing Sony. -Craig
Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones were amazing! the sound quality awesome. they were very comfortable on my ears. the only downside is that they dont come with a storage pouch and arent able to fold them to be put away when not in use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernesto, We're glad that you like the sound quality and comfort. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great quality.fits well,light weight.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful,noise canceling on the spot.great shape you can customize the sound that suit best for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisF, Fantastic! thank you for the amazing review! Good to hear you like the wonderful noise canceling, great shape, and a variety of presets and custom features to match sound quality using the Sony | Headphones Connect App that tailors sound to your personal preference. Thanks for choosing Sony! -Sam
Best headphones ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really amazing. Very firm on the ears. If you charge it for just a few minutes, will literally last for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PEeep,
Awesome! It's wonderful to hear that you are having a great time with your new Sony headphones. We really appreciate that you like the comfortable fit, fast charging, and long battery life of the unit. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Perfect Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone have great sound and battery life. Owned a pair of Beats prior to purchasing these Sony’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, JermaineJ! We are so delighted to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, great sound. my son is really enjoying his new headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DayanaG,
That's great! We're happy that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. The quality materials and sound is amazing. I enjoy the ability to adjust the sound as well. 100% recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatashaR, Fantastic! We're so glad to hear that you love the built quality, amazing sound, and the ability to adjust your sound preference using the Sony headphones connect app. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
good headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice. The sound is great and the battery lasts a long time however, the noise cancelling could be better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffL, Glad you like your new headphones. Make sure to keep your device up to date to enjoy and its features.Thanks for choosing Sony. -Craig
Reliable Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality and noise cancellation. Can be a little difficult to connect but overall very good headphones!
I would recommend this to a friendMagnificent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, reliable, and also durable. Highly recommended to anyone looking for some low cost and great quality headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoZ, We are glad to hear your experience with your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent