Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Walk-in Music for the Soul
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my earphones! Great sound! Use them to walk every morning… helps get me going!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Karalee,
Thank you for choosing Sony!
We're honored to hear that you love your WHCH720N headphones! It's wonderful to know their great sound enhances your morning walks and helps energize your day. Thank you for sharing your positive experience!
Best regards,
-Fred
Nice but feels like its only plastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for myself, an adult woman, but felt it was just okay. I didn't return it but gave to my teenager who loves it. He said it connects effortlessly to his iPhone. I removed star because I thought it felt like cheap headphones that should cost $20. Teenagers may feel differently.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nae1, We appreciate your feedback. We take all user input seriously and will make sure your comments reach the appropriate person. It's good to hear that your teenager loves the headphones. Our WH-CH720N headphones allow your teenager to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for trusting Sony! Vincent
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Works well. Many modes to choose from and all work nicely.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeRo6755,
That is fantastic feedback! We are thrilled to hear that you find the WH-CH720N to be a very good product that works well for you, especially appreciating the different Noise Canceling and Ambient Sound modes available through the Sony | Headphones Connect app. We designed them to offer versatile and reliable performance without compromising on comfort or sound quality.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Daughter Loves These!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I gifted my daughter these headphones, her first experience with them was on a fight across the country. She loves them and the sound cancelling capability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherB,
This is definitely a great gift idea for your daughter! We're thrilled to hear that she loves the superb sound and noise cancelation of her new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall value for the price. Very soft and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crystal,
We're glad to hear you feel the WH-CH720N Headphones offer a good overall value! Comfort is essential, and we appreciate you noting that they are very soft and comfortable.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Excellent value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great value, and work well. Very simple to set up, and they have amazing battery life. Using the noise cancelling on a recent flight eliminated the headache I usually get from the drone of the engines.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveS,
It's wonderful to hear that you are enjoying the simple setup, long battery life, and noise canceling features of your WHCH720N headphones. We are committed in providing you the best experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
good clear neutral sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality and neutral sound. neutral sound was important for me
I would recommend this to a friend - Pros mentioned:Sound quality
Money well spent....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it when I am studying...when I need to concentrate. Its excellent in what it specializes. Money well spent. And when I listen to my music the sound os perfect pitch!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello David,
Wow! Good decision in getting this one! We are very happy that you can now concentrate to your studies thanks to the noise canceling feature of our Sony WHCH720N while enjoying your favorite music. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco
- Pros mentioned:Battery life
Works as intended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling works just fine. The only issue i have is when the headset is moved just a little bit you can hear everything outside as if the noise canceling feature is turned off. But it does have a long battery life and worked great on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
We're sorry you've been running into difficulty. Your feedback is extremely important to us and is very much appreciated. Our WH-CH720N has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience.
Note: If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect.
Despite your concerns, we're glad that you like the excellent noise cancellation and amazing battery life of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Low end Sony headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a high quality noise cancelling headset, but a decent value for the price. Good bluetooth connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Scott,
Thank you for choosing Sony!
We're excited to hear that you appreciate the WHCH720N headphones for its good Bluetooth connectivity and decent value. Your honest feedback helps us continue to offer options that balance features and affordability. Thank you for sharing your thoughts with us!
Best regards,
-Fred
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago and up until they ve been working incredible, well invested money. Dont hesitate!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alfo!
We are very glad to hear that you're so happy with your WH-CH720N headphones. It's awesome to know that you feel it was a great investment.
We designed them to be lightweight and comfortable, with Dual Noise Sensor Technology to help you enjoy your music without distractions.
Thanks so much for choosing Sony!
Best regards,
Estefany
Reasonable price for nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! I bought this for my husband for his birthday and he loves the long battery life and how he can set it to automatically adjust to the environment around us. Perfect for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ekd2023,
Thank you for choosing Sony!
We're truly heartened to learn that your husband is enjoying the WH-CH720N headphones. It's wonderful to hear that the sound quality, extended battery life, and adaptive environment features are enhancing his experience. We're pleased that the headphones have surpassed his expectations.
Best regards,
-Fred
Big Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound for the cost. I have owned more expensive headphones and these are just as good, if not better. I absolutely love their oversized ear cups which I blieve contribute to their sound quality.
I would recommend this to a friendvery comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little challenging to connect to my Sony receiver but that is probably more an issue with the receiver than the headsets themselves. Very comfortable and adjustable, I use them when exercising so the whole house doesn't hear my movies playing in the background. Sound is very good. Charge seems to last awhile, I haven't timed it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mamadragon96,
Thanks for sharing your experience with the WHCH720N headphones! We're happy to hear that the sound quality, comfort, and battery life are working well for you. Using them during workouts to keep things quiet around the house is a smart move! If they connect successfully to other devices but not to the receiver, you might need to check the receiver's specifications.
Thanks for choosing Sony!
-Aldair
Loved these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my daughter and she loves them. She was looking at some Bose headphones, but these were the balance between cost and quality (she wasnt paying for them, and I have bills to pay) overall great headphones!
I would recommend this to a friendReally Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use while working in the yard, cutting grass, etc. They are great. The sound is tip top, very crisp & clear with good bass response.
I would recommend this to a friendBrand response from SonyListens
Posted .HI BrianC,
That's fantastic to hear! We're delighted the WH-CH720N headphones are great for your yard work, providing tip-top, crisp, clear sound with good bass. Enjoy!
Thanks for choosing Sony.
-Eliab
Long Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy and fast connectivity and it isolates noise perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeL,
Thank you for the excellent 5-star review! We're pleased to learn that you find the Sony WH-CH720N to be an Excellent product that provides easy and fast connectivity. We work hard to ensure the noise isolation is perfect, so you can truly immerse yourself in your music or focus on your work.
Enjoy every moment of your new audio experience and thanks for choosing Sony!
Regards,
Dominick
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom line: great headphones at a very affordable price. These aren't the best noise cancelling headphones out there, "noise mitigating" would probably be more accurate, but they definitely cut out ~70% of background noise. Probably wouldn't be great on airplanes, but for studying/writing these have been great. Battery life was pretty surprising, I didn't expect it to last as long as advertised. They charge fast, last forever and maintain really solid sound quality. Cons: The only thing I wish was different was they don't fold up so transporting them is tricky. However, this was stated in the product description so I can't really complain
I would recommend this to a friend- Pros mentioned:Sound quality
Love these Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work so well! I love how you can easily switch between noice cancelling and be able to turn it off with just a simple click of a button. Love them! Great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allison, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, excellent noise cancellation/ambient sound control, and overall features WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Best Noise Cancelling headphones!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for daughter who is very sensitive to noise. She is able to enjoy he online books, “white noise” sounds and the noise cancellation is the BEST!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Glove,
Thank you for choosing Sony!
It makes us really happy to hear that the WHCH720N headphones are helping your daughter, especially since she’s sensitive to noise. Knowing that she can comfortably enjoy her online books and “white noise” sounds thanks to the noise cancellation means a lot to us. Thank you for sharing your experience—wishing her many more peaceful and enjoyable listening moments with her headphones!
Best regards,
-Fred