Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent product! I highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanceK, Awesome! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony WHCH720N. We appreciate the recommendation and thanks for choosing Sony! -Sam
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for my grandson. Has ear problems and this helps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skipper,
Many thanks for the 5-star rating! It's nice to hear that our WHCH720N perfectly suits your grandson's needs and expectations. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris
Great head phones for listening to books.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phones for me, I use to listen to books. Price was good for my purpose.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, GarryS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Free nice I like it in so good working in moor im thank
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NasserS, That you so much for the 5-stars review! We're really glad to hear you're happy and satisfied with the amazing sound quality and noise cancellation of your WH-CH720N Headphones. Thank you for your purchase and for choosing Sony! -Jess
Best earphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these over the ear headphones, best sound ever, noise canceling i have ever had
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Metim,
Thank you for the purchase! We're happy to hear that you like the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sony Over the ear Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good. I listen to a lot of Classical music, the sound is very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy, Awesome! We're so happy to hear you love the incredible audio of these headphones and you are having an enjoyable listening experience, especially to your favorite classical music. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-CH720N. Thank you for choosing Sony! -Jess
Daughter LOVES THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave them to my daughter for Christmas. She loves them. States the noise cancellation is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WollyTown, We are thrilled to hear that your daughter lover her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Phenomenal Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are phenomenal. I love them and use them all day. They have very good bluetooth range and the sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rippusoff, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Great for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for a great price. Only spent a little for quality pair of headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheRod,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Sony blk headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud, yet clear sound with a decent amount of bass. The fit is comfortable around the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodneyD, We appreciate your feedback. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Amazing Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones bought them as a gift for my mom for Christmas she absolutely loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC, That's awesome! We are thrilled to hear that your mom absolutely loved her Sony WHCH720N wireless headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Fantastic noise blocking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic. They drown out 2/3 of the noise from my riding mower. Great sound too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mountainmanrb, great! We're glad you like our product! Thanks for choosing Sony. ~Earl
Nice noice canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and does well with noise cancelling. Helpful for people with ear piercings and for during long car rides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaraF, awesome! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it he is using all day, the quality is the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Ovellon1972! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig
Headsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headsets!!!! i wish i knew wherei can lower the bass. It is much to deep for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelC,
Nice! We're glad that you like your new WHCH720N headphone. To help you familiarize with your headphone's parts and functions, please check these helpful links.
Location and function of parts
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
Sony | Headphones Connect
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130
I hope this helps and thank you for choosing Sony! - Marco
Works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well for setting live stream volumes at our small church.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, RonaldM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent product I will recommend it to anyone Best Buy is the best for Electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewP,
Awesome! We're glad to hear that you like your new Sony headphones. We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!
-David
You get what you pay for. Bad Bluetooth connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for an employee in our office who needed some new headphones for their work and calls they do. We were hoping for a simple solution at a reasonable price. So we weren’t expecting anything amazing. However we are consistently having issues where it drops Bluetooth connection during a call which is highly annoying. It happens more often then we would like. The mic on the phones are also below average for sure. Overall we’re not very happy about our purchase and have since purchased new headphones for her.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChandlerD, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the Bluetooth connectivity of the Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html#
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Best for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, cannot beat it for the price. Second pair in the last four years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulC, That's great to hear! We are glad that you like your Sony wireless noise canceling headphones. Your continued support means so much to us. Thank you for choosing Sony! Vincent
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. The sound is great and they feel comfortable on my head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan408, Thanks for sharing your experience. We are glad to hear that your new Sony wireless noise canceling headphones worked really well. Thank you for your purchase. Enjoy! -Craig