Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less noise, easy set up, kids can use, good sound and value for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinay,
Thank you so much for the 5-star review of the Sony - WHCH720N! We're really happy to hear that the Noise Cancellation is performing excellent, providing a great sound experience for you and your family. The easy setup is thanks to features like Google Fast Pair and Multipoint Connectivity, which makes switching between devices seamless. Combined with the clear audio and the excellent value for money, your review perfectly encapsulates why these are such a popular choice.
Thanks for choosing Sony!
Regards,
Dominick
The sound is clear and easy soft on my ears.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is durable and I just love the product. My whole family loves the product as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NORAA,
That's fantastic to hear! We're so glad that you and your family are all enjoying the WH-CH720N headphones and that you're finding them durable. We appreciate you sharing this wonderful feedback with us.
Thanks for choosing Sony.
Best regards,
Eliab
excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, good sound quality and very long-lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseD,
We are immensely pleased to hear you think the WH-CH720N is great and that you're enjoying the sound quality! We specifically designed these headphones for long listening sessions with up to 35 hours of battery life and Digital Sound Enhancement Engine (DSEE) to deliver high-quality audio.
Thanks for making Sony part of your listening experience!
Best regards,
Dominick
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones synced very nicely to my phone. When I put them on to listen to my playlist, they are noise canceling, and all I hear is my music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Disappointed,
Thank you for choosing Sony!
We're thrilled to hear that the WHCH720N headphones synced effortlessly with your phone! It's fantastic to know that when you wear them to enjoy your playlist, the noise-canceling feature significantly enhances your listening experience, allowing you to immerse yourself in your music. We're confident you'll enjoy your headphones for many sessions ahead!
Best regards,
-Fred
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase. Sound is very good. Easy to carry.
I would recommend this to a friend - Pros mentioned:Comfort
blue sony overhead headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, they’re super comfortable- i get so much use out of them!
I would recommend this to a friend - Pros mentioned:Sound quality
Stylish and reasonable price headphone!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is reasonable price for me and the color is also stylish. Especially, the sound quality is perfect for me. I am not the musician, but the sound is very high quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erinz,
Hope you're doing fine today. We're thrilled to know that you like the sound quality and the color variation of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Ops came but Tyrone jammed out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hear everything perfectly it eas for my boy Tyrone and he absolutely loved it he made beats obuesly and jammed out with them then his ops came
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeS, We're very grateful for this amazing feedback! Glad to hear that your son loved the great sound quality of the Sony WHCH720N. Thanks for choosing Sony!- Sam
Great headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Soft and lightweight. Great sound. Bought a 2nd pair fir my wife for going on a plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rt2022,
Thank you for your review! We're so glad to hear you love the soft, lightweight design and great sound of your headphones. It’s wonderful to know you found them perfect for travel and even got a pair for your wife!
The Integrated Processor V1 is what powers the effective noise canceling, giving you a quiet listening environment that lets you fully appreciate the music you love, even in noisy places like a plane. This technology is a big part of what makes the audio quality so clear and impactful.
Thanks for choosing Sony, and have a terrific day!
DiegoV
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect for listening to music while editing photos in Lightroom Classic. The music sounds clear and full; the noise canceling feature works great; and the battery lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback, LuisA! We're thrilled to hear that you are enjoying your WH-CH720N headphones. It's great to know they are perfect for your music listening experience while editing photos in Lightroom Classic. We're glad that the sound quality, noise canceling feature, and long-lasting battery have met your needs. We appreciate your review and thank you for choosing our product.
Gus
My Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling headphones work as good as most of the expensive ones great buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RB62,
We are immensely pleased to hear that you're so happy with your WH-CH720N headphones! It's truly rewarding to know that you feel the noise canceling works as well as more expensive models.
Thank you for choosing Sony and for sharing your great feedback with us!
Best regards,
Estefany
- Pros mentioned:Comfort
Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sony If I recommend it, it has an app and everything is comfortable.
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter and she loves and uses them daily
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ecrawford!
We are absolutely delighted to hear that your daughter loves her WH-CH720N headphones and that she is using them daily! It's rewarding for us to know that the headphones are a perfect fit for her everyday listening.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Works well, priced well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable, priced well and simply do the job. My Windows update knocked it off connection once, but I had no further issues. Well pleased.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound! i am really happy with my headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusrubenV,
That's fantastic! We are so pleased to hear you are happy with the great sound of your WH-CH720N Wireless Noise Canceling Headphones. Enjoy your listening!
Thank you for choosing Sony.
Best regards, Eliab
Bad for phone calls, good for music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a 4 if I could make calls on it. It works well on my laptop and my clients can hear me but when I connect to my phone - background noise is heard, and everyone says I sound "distant" and "I am only hearing a few words". I have tried all the different settings and cannot for life of me troubleshoot this so assuming its an issue with the make of the headphones. So if you like to walk and talk like I do, I would look elsewhere. Something to wear while working out and listen to music, these should be fine.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SaraC, thank you for sharing your detailed feedback on the Sony WH-CH720N headphones. We're sorry to hear about the difficulties you've experienced with call quality when connected to your phone. We understand how frustrating it is when a product doesn't perform as expected, especially when you rely on it for important calls.
We appreciate you trying various settings to troubleshoot the issue. To help you get to the bottom of this, we recommend a few additional steps:
- Restart your phone: A simple restart can often resolve connectivity issues.
- Try a different phone: Connecting to another phone can help determine if the issue is with the headphones or a specific device setting.
If the problem persists, our technical support team would be more than happy to assist you further. They can perform a more thorough diagnosis of the issue to find a solution.
You can contact our support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony products!
Best regards,
Dominick
- Pros mentioned:Sound quality
Best Buy by far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for my 14-year-old visually impaired grandson. Who sometimes have trouble with loud noises. He absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MersenaC,
Thank you so much for the 5-star rating! We're very pleased to hear that your grandson loves his new WHCH720N headphones. Nice to know it suits his needs and expectations. Thanks for choosing Sony! - Kris
love this headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones! so comfortable and very lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShellyM,
Thank you for choosing Sony!
We're excited to hear that you absolutely love your WH-CH720N headphones, and that their comfort and lightweight design stand out for you. Enjoy every listen!
Best regards,
-Fred
My girfriend loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend wanted over the ear headphones with soft cushions and noise cancelation and she has been very happy and with no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Matt,
Thank you for choosing Sony!
It’s fantastic to know that the WHCH720N headphones are bringing your girlfriend both comfort with their soft cushions and true happiness with their noise cancelation. Hearing positive feedback like yours motivates us to keep delivering audio experiences you can rely on. We hope she continues to enjoy her headphones to the fullest!
Best regards,
-Fred
- Pros mentioned:Battery life
Long battery and great sound .
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life and sound are great for the price. I would buy again.
I would recommend this to a friend