Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Good for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are some higher end headphones with better noise cancelling, but considering the price it's a good deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP,
You made the right choice with the Sony WHCH720N! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Headphones quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are conferrable over the ears and offer quality sound for the listener. This item is reasonably price and has good durability,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevinS,
That's great! We're glad to hear that you like the price point and quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Unexpected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Sony sounds better than beats or apple. Period
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ck09, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great sound and nice price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter, but was surprised by the sound quality, comfort and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyR, We are glad that you chose our WHCH720N for your daughter, and that you like their sound quality and noise canceling feature. Thank you for trusting Sony! Vincent
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My honey loves them, he’s in the music industry and he appreciates the quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PreciousS, That's awesome! We are thrilled to hear that your honey loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
Good Sound Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great. Very light on the head. The anc works very well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarJ, Fantastic! We're so glad to hear that you are enjoying the sound quality of your WHCH720N headphones and finding them comfortable to wear. It's also great to know that the active noise cancellation (ANC) feature is working well for you. Enjoy your listening and thank you very much for choosing Sony! - Romeo
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift and she love it and she uses them while she play her game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Meka, We are happy to hear that she love her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Excellent wi-fi range, clarity & battery life between charges.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CamQ, we're glad you like our product! Thanks for choosing Sony! ~Earl
Good headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for its value and met my taste. I would recommend it to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dominic, That's great! We are glad that you like your new Sony wireless headphones. Thank you for choosing Sony! Vincent
Father’s Day gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for dad for Father’s Day, he loves them, definitely an upgrade from his old falling apart ones, always has them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseD, Great choice! We're happy to hear that your dad loves his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing, the sound is perfect and the noise canceling helps a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkL,
Great! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Poor service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones themselves are very good. The service was horrible. I actually ordered online after 2 and 1/2 hours went in to find out what was going on. Person at the counter would not help at all even though the headphones were sitting 6 ft from them on the counter. Had cancel the online order and buy-in store. Also had trouble in the store because the store associates were busy talking with themselves instead of helping customers
I would recommend this to a friendBeats, Beats prices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Meets all my musical expectations and are comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ToddM, Thanks for sharing your experience. We are thrilled to hear that you love your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Bang for the buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, could be a little louder for me but still love them. Excellent bass and battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanTX, We are happy that you now have an excellent wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Please make sure to turn up the volume of both the headphones and the connected device. Thank you for trusting Sony! Vincent
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable to wear and light
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Miguel! Enjoy your headphones and thanks for choosing Sony! -Craig
Lacks bass and noise canceling is okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks a little bass. Sounds clear. If your an audiophile step up a tear. Noise canceling is okay.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adam450, We're glad that you like the noise canceling function. You can set the Equalizer/CLEAR BASS setting to your preference using the Headphones Connect app. For reference, please check the Help Guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones at a fair price. Bought the headphones for the noise canceling feature and got exactly what I wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertH, Great! We're glad that you are enjoying the noise canceling function and overall quality of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality for videos and music. Noise cancellation works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JimS, We are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
AMAZING headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING headphones! Definitely some of the best noise canceling headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaM,
Thank you so much for such a great review! Your satisfaction with your new Sony headphones is greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Best Budget Headphones by Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and amazing sound. Quality from sony!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fiesta, awesome! You've certainly made a great choice! We're truly happy to learn about your satisfaction with the amazing sound quality and very comfortable fit design of your WHCH720N. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo