Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality Headphones. Was looking for so new Headphone's that completely covered over my ears and gave great sound quality. These do exactly that!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SanDisk,
Thanks for these fantastic five stars!
We are truly heartened to learn that your WH-CH720N headphones are delivering the great sound quality and comfortable over-ear fit you were looking for.
Thanks for choosing Sony!
Sincerely,
Jenn.
Great for watching TV at night
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my nightime TV headphones. I have a SONY TV with bluetooth so it's very easy to connect and for the few times it disconnects (which happens with all bluetooth devices sometimes) it's just a matter of re-pairing in the menu. The sound is loud enough. I keep them on the highest volume and they sound like a movie theater, not too loud not too soft. If you're looking to blow out your eardrum these aren't for you. But they work great for movies and regular viewing, like the news.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick, Thanks for sharing your review on the Sony WHCH720N headphones. We're glad you like it. Enjoy and thanks for choosing Sony. -Craig
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Headphones are great for the price and quality. Great for walks and calls.
I would recommend this to a friend- Pros mentioned:Sound quality
They do their job well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent audio quality and slighter sub par noise canceling. We got them on sale and it was worth it. If was going to buy another pair of headphones i would shop around more
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kraig,
Thank you for your feedback! We're glad you caught them on sale and that the WHCH720N headphones were completely worth it. It's great to hear that the noise-canceling feature is to your liking. We hope they continue to deliver a solid listening experience wherever you go!
Thank you for choosing Sony!
Best,
Aldair
I have 5 of these in my house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought a pair for everyone in my household. We all enjoy these headphones. I'm a bit of an audiophile, and these don't stack up to premium studio gear, but they do give you an isolated experience with quality audio nonetheless. The sound isn't bad, it just doesn't sparkle. I recently had an extended stay in the hospital trauma ward and these headphones blocked out all the people screaming, allowing me a good night's rest. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SumChump! We're glad you really like the headphones. Enjoy and thanks for choosing Sony! -Craig
Best Sound Ever - The Noise Canceling is Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sound Ever - The Noise Canceling is Unbelievable
I would recommend this to a friendWill snap or crack. Terrible build quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but terrible build quality. I recommend avoiding these headphones. I owned these for about 6 months when a crack started along a seam (see pic), so I glued them hoping they would hold. Two weeks later, they snapped and came completely apart from the headband. Utter disappointment because these are otherwise good-sounding headphones. But clearly, they are very cheaply made. Avoid. I used these gently and stored them in a case or hung them on a headphone hook on my desk. Never dropped, sat on, or handled roughly. I own Sony 7506's which I love and have had for years and cost less than these do. Upsetting to see poor build quality at this price point. Support says that cosmetic and physical damage isn't covered by the warranty so I'm stuck with them. I'd recommend you steer clear of these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM, While we're glad you like the great sound quality of these headphones, we regret to hear about the issue you've experienced with your Sony WHCH720N. We take the quality of our products seriously and are sorry to hear about your issue. We encourage you to reach out to our Sony customer support team again, providing details about your concern. Please contact them through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
We're committed to finding a solution and ensuring our customers have a positive experience with our Sony products.
Regards,
Sam
very worth buying and would buy it again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love using it every day and very good qaulity, would buy it again
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobertR,
Thank you for choosing Sony!
We're excited to hear that you love using your WHCH720N headphones every day! Knowing that you find the quality very good and would happily repurchase them really makes our day!
Best regards,
-Fred
It’s booming and sound clear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well and it sound clear and my whole family loves the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NORAA! We are really happy to hear that your WH-CH720N headphones are working so well. It's great to know that the sound is clear and that your whole family loves them!
We designed them with a long-lasting battery so you can listen all day.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is great, the noise cancellation is great, all above for price point
I would recommend this to a friend Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase. Great sound quality and very long battery life. Also very lightweight and easy to wear. I'm hard of hearing, and I love using these.
I would recommend this to a friendPretty Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them the noise canceling is top tier would buy them again and they are in a good price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CWA04,
Thank you for your 5-star review of the WH-CH720N headphones! We're so glad to hear you're enjoying the exceptional Noise Canceling performance. We engineered these headphones to provide a high-quality listening experience by blocking out ambient sounds, so you can fully immerse yourself in your music. It's great to know that this feature, along with the comfortable fit and excellent value, has made such a positive impression on you.
Thanks for choosing Sony. have a great listening day!
DiegoV
Sony 720N
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them !!! Noise cancellation pretty good Color is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Daisy!
We are excited to hear you're loving your WH-CH720N headphones! It’s great to know that the noise cancellation is working well for you and that you're happy with the color.
We designed these to give you a great blend of effective noise blocking and a really comfortable fit, so you can enjoy your audio without distractions.
Thank you for choosing Sony!
Best regards,
Estefany
Sony Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound sound quality! Noise canceling works great. Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HTwsa,
Thanks for these fantastic five stars!
We're incredibly pleased to hear you're enjoying your new WH-CH720N headphones' high-quality sound and effective noise cancellation, all while being comfortable for long listening sessions.
We appreciate you choosing Sony.
Sincerely,
Jenn | Sony North America.
Banana
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I really enjoyed this product i definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilmerA,
Thank you for your 5-star review of the Sony - WHCH720N headphones! It makes us really happy to hear you're enjoying them and you'd recommend them to others. Your feedback mans a lot, and we hope the headphones continue to bring you great sound and comfort every day!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life
Perfect for daily use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ambient sound function with a good sound! Used daily due to good battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValerieB, that's awesome! We're truly happy to know that you find our WHCH720N perfect for your needs. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Very Nice !!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really am loving my new headphones. I knew I made the right choice for my first headphones. You do have to install an app to use the headphone. so far, no problems at all with the app. Battery life is excellent. Sound quality is great. The noise cancelling feature is awesome. There is no case for the headphones, so I just recommend keeping the box it came in for storage. Like any other device, I am very careful with my headphones. At first, it does feel a bit fragile. This is a great budget headphone. I definitely recommend this for college students.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Richard,
Good decision! We are truly delighted that you like the sound quality and noise canceling feature of your new Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for your recommendation and for choosing Sony! - Marco
Happy listening
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves the earphones. Her boyfriend went out and bought the same mom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jimsquick!
We are thrilled to hear your daughter is loving her WH-CH720N headphones, and it's even better that her boyfriend got the same pair.
Thank you for choosing Sony!
All the best,
Estefany
SONY Wireless Noise Canceling Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Sound cancelling and great sound quality
I would recommend this to a friendWork great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well. They are comfy and last a long time. It is easy to connect and control. The microphone works really well on call. I love them
I would recommend this to a friend