Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. I Highly recommended this Sony product.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, PaulL. We're glad you like your headphones. Enjoy and thanks for choosing Sony. -Craig
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are for my son. Haven't heard a complaint about them so guessing they are good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe, We are glad that your son has now a great pair of wireless noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! Vincent
The best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone. Great sound quality and super quiet. Ideal for phone conversation and listening to your fav music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ibra, We're glad that you like the sound quality and features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
No problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After months of using it, it feels comfortable and sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettM, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones, and that you feel comfortable using them. Thank you for choosing Sony! Vincent
Didn't Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn't connect to the Bluetooth on the TV we had.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for bringing this issue to our attention, WJPE.
We are truly sorry to hear that you experienced difficulty getting your WH-CH720N headphones to connect to the Bluetooth on your TV. We understand how frustrating this can be when trying to enjoy a seamless wireless experience.
Bluetooth compatibility and pairing procedures can sometimes vary significantly between different TV manufacturers and models. To help you diagnose and resolve this issue, we would need a little more information about your television.
Common reasons for Bluetooth pairing failure include:
TV Bluetooth Profile: Some older or less feature-rich TVs may only support Bluetooth for remote controls or very specific accessories, not for general audio output.
Pairing Mode: The TV or the headphones may not have been fully in pairing mode at the same time.
We would like to help you determine if your TV model is compatible and guide you through the correct pairing process. Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so our specialists can assist with troubleshooting.
We appreciate you choosing Sony and look forward to helping you get connected!
Best regards, Gus, Sony Social Media Team
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. I use them for the gym and they handle sweat realy well i just wipe them off and they are good to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReyG, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine with long hours, not needed to charge frequently. Sound is clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnsariMairaj, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and have excellent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Craig, We are glad that you have new Sony wireless noise canceling headphones with excellent sound quality. Thank you for your purchase. Enjoy! Vincent
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and my daughter loves them. i would definitely get another pailm
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS, That's very generous of you! Thank you for the kind words and review of your WH-CH720N Wireless Noise Canceling Headphones. It's wonderful to hear your daughter is enjoying the amazing features of her new headphones. You deserve a pair of WH-CH720Ns for that! Thanks for choosing Sony! -Jess
I really like the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the headphones and I got them for a good price. Sounds good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesR, We are happy to hear that you really like your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and no issues with setting up. Nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CristovalS, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig
Sony headsets worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Comfortable. Very easy to connect to my phone. Recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frida75, We are happy that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound, battery life and the noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, FOJFog! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Nice gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my teenager. Pretty sure he's loving it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DwayneC, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price . Noise canceling works very well .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyC,
Thank you for the purchase! We're glad to hear that you like the price point and noise canceling of the headphones. Thank you for choosing Sony!
-David
Sr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and my daughter ❤️ I wil recommend for others to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonN,
You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Good earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would be hard to beat at the price. Excellent sound, keep out all but the loudest of outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JHNJ,
Perfect! We're happy to hear you like the great sound and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Sony Wireless Noise Canceling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use while riding the Peloton and I can hear the music and the instructor so much better when using them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AppleWatchSE,
That's fantastic! We are so happy to know that you are having an enjoyable listening experience with the WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Sony wireless noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are extremely good and quiet. For the prices it is also very good. Quite comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jaybee, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
Good for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the one we got for my wife but good for my needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sears4268,
Thank you for the purchase! We're glad to hear that you like the price point of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David