Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, incredible quality too highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Salagir,
We're thrilled that you're so happy with your WH-CH720N headphones and that you're enjoying the incredible sound and quality. We truly appreciate your high recommendation!
Thanks for choosing Sony.
Best regards,
Eliab
Great buy for the price point!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point these were at I wasn’t expecting much, however the sound quality was a bit better than I expected. The noise canceling and ambient noise settings work really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DominicB
Thanks for the review! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good for the price. I used at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, HarleyE.
We are so pleased to hear that your WH-CH720N headphones are working so well for the price. We designed this model to deliver great sound and noise canceling at an accessible price point.
It's also great to hear that you're enjoying them at the gym! We appreciate you choosing Sony to be a part of your workout routine.
Thank you again for your valuable feedback and for being a Sony customer.
Best regards, Gus, Sony Social Media Team
Difficult to work with
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had good sound but it was difficult to work with due to subdued buttons. Returned this item and bought a JBL that I love
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Valentinegifts,
Thank you for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you were happy with the sound quality. We are, however, very sorry to learn that the physical buttons were difficult for you to use and that you ultimately returned the item. We understand that ease of use is just as important as sound quality, and we sincerely apologize that the design of the buttons didn't meet your needs. We appreciate you taking the time to let us know, as your feedback is valuable for our product development.
Thanks for choosing Sony.
Best regards,
Eliab
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are these the best headphones at any price? Of course not, but they are workhorses and a great value.
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Highly recommend them
I would recommend this to a friendgreat for long flight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones, the noise cancelling works great. Bought them for my most recent flight to europe and totally blocked out all the sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RjG1, thank you for the five-star rating. It is truly wonderful to know you're enjoying the industry-leading noise cancellation technology of the WHCH720N headphones! We're happy to learn you just had a comfortable and relaxing flight with them. Thank you for choosing Sony! Sincerely, -Jenn.
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, the noise cancelling works well and the sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosiahR,
Thanks for your wonderful comments. We're thrilled you're enjoying the great sound and the noise cancelling technology on your WH-CH720N headphones!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Good headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones for my father-in-law, who is hard of hearing. I tried them for a month before giving them to him, and I can confidently say they are excellent. He is very satisfied, and it has been six months since then.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamM, Thank you for sharing your fantastic experience with us! We're thrilled to hear that both you and your father-in-law are enjoying your Sony WHCH720N Headphones. We appreciate your choice of Sony, and we hope your father-in-law continues to have incredible listening experiences with his new headphones! -Maria
- Pros mentioned:Weight
3/5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight, but the plastic seems cheap. Not worth $150. Could probably get a nicer pair for the same price from a different brand.
No, I would not recommend this to a friend Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great with all my devices! I use them on my iPhone and iPad and works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Char!
It brings us great satisfaction to hear how seamlessly your WH-CH720N headphones connect across your devices!
They are designed with effortless multi-device pairing and crystal-clear sound in mind, so you can enjoy your audio no matter what you're using.
Thanks for choosing Sony!
Best regards,
Estefany
Pleasently Suprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great casual use headphones! Clear audio, crazy battery life & the companion adds a lot of features. The noise cancelling could be better, don't expect this feature to be perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DamonG, thank you for taking the time to share your thoughts on the WH-CH720N headphones! It brings us great joy to hear that you appreciate the clear audio and impressive battery life. We're also glad you find the companion app helpful in enhancing your listening experience.
We understand your feedback regarding the noise cancelling feature. We continually strive to improve our products based on valuable insights like yours. We recommend ensuring that the headphones fit snugly over your ears for optimal performance. Additionally, using the ambient sound control feature on the Sony | Sound Connect app, can help tailor your experience to your surroundings.
Thank you for choosing Sony and for your feedback!
Best regards,
Estefany
- Pros mentioned:Sound quality
Love them!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Connection was flawless and noise cancellation works great. Sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynos,
Fabulous! It's lovely to hear that you are having a great time with the amazing sound quality, flawless connection, and noise canceling features of your WHCH720N headphones.Thanks for choosing Sony! - Kris
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Very comfortable and long battery life. Also, the controls are much easier than other headphones I have had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JOLYNDAB,
Thank you for choosing Sony!
We’re really happy to hear that you’re enjoying your WHCH720N headphones! It’s most rewarding to know that you appreciate the great sound quality, comfort, and long battery life. We’re also glad to hear that you find the controls easy to use. Thank you for your wonderful feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
The best headphones for 130$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have bought and cheap, the noise cancellation is good for what it costs, I definitely love it
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, DIEGO!
We are very happy to know that you love your WH-CH720N, and that you are satisfied with its amazing noise canceling feature & reasonable price. These headphones use our DSEE (Digital Sound Enhancement Engine) to add detail and richness to your music. They also use One Push-Artificial Intelligence Noise Canceling which adjusts to your environment, so you can eliminate noise as you travel. If you haven’t already, download the Sony | Headphones Connect App which gives you the ability to adjust audio levels and sound field modes. The WH-CH700Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. The WH-CH700N headphones are designed to provide a distraction free listening experience on the go.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Nicely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really awesome sounds great I recommend and the color I like it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyoA, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super headphones and excellent sound quality. Noise cancellation is good for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShaunJose,
We are immensely pleased to hear you're enjoying your WH-CH720N headphones.
It's wonderful to know that you're impressed with the sound quality and that you find the noise cancellation to be excellent for the price. We designed these headphones to provide a great listening experience with effective noise canceling, offering incredible value in their class.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Works Well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this product, I feel that you get a great deal! Noise cancelling is great! And they are quite cute.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KamkeG, You've made a great choice! We're delighted to hear you like the cute design and amazing noise cancellation of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
The Sound of Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones for the price. Super comfortable. Puts out great sound. Long lasting battery. Enjoyed them so much I bought a second pair for my dad
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous. Thank you so much for the fantastic review!. It is great to hear that you are enjoying the headphones and found them to be a great purchase!. The detailed feedback provided—regarding the comfort, sound quality, and battery life—highlights the value of the product. Your feedback is valuable, and we appreciate you sharing your thoughts with us!. Thanks for choosing Sony. -Milton
Gaming
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming and very good quality for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great,
We're so glad to hear that your Sony headphones are delivering a great gaming experience and impressive quality for the price. Thank you for the fantastic 5-star rating—your appreciation for both performance and value means a lot to us. The WHCH720N’s clear sound and reliable comfort truly make gaming even more enjoyable.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.