Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, holds a charge, easy to use. I do wish the volume could be turned higher than the max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlotteK, We are happy that you like your new Sony Sony WHCH720N wireless noise canceling headphones. If the sound level is quite low, please check and make sure to adjust the volume of the headset and the connected device. You may also ronnect the Bluetooth device to the headset once again to isolate the issue. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent
Awesome headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for talking to business associates via computer or using it bluetooth with my phone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaoK, wow! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Stellar Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stellar Sound Quality!!! Great alternate choice when the item I wanted wasn’t available
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamT, wonderful! We're glad you like the sound quality of your new headphones! Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound Quality and immersive noise cancelation. Battery life is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DemetricE,
Thank you for the 5-star rating! We're happy to hear that you like the sound quality, noise canceling and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancellation is pretty good and they are pretty comfortable on the ears. Definitely a good alternative to the more expensive ones from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Melody, You've made an amazing choice! Good to know you appreciate the superb sound quality, excellent noise cancellation, and comfortable fit of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Sony Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, light weight, and comfortable. Best headset I've owned thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SkyGuy, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones the best best headphones you have ever owned. Thank you for your purchase. Enjoy! Vincent
Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS HEADPHONES!! I USE ALL THE TIME!! COMFORTABLE AND DOESNT HURT MY EARS.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Khimfroilan98, We are thrilled to hear that you love your new Sony WHCH720N wireless noise canceling headphones and you are comfortable wearing them. Thank you for your purchase. Enjoy! Vincent
Couldn't get it to work with ps5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for son because he HAD to have anc. would not work with ps5, so exchabged for ps headphones and worked flawlessly of course...told ya so
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sephiroth4,
Thank you for your time writing this review. We're sorry if the WHCH720N did not work with your son's PS5. You can connect this headphones to your Television (via Bluetooth- the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile)) so you can get the audio from the PlayStation 5. We still recommend using headphones that are designed for consoles. We do apologize for the inconvenience and thanks again for purchasing SONY! - Kris
Exellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds perfect, it's worth the value. I recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RolandoR, We are happy that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great headphone and with oblong ear peices it is extremely comfortable to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Computer,
Thank you so much for such great review! Nice to hear your enjoyable experience with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Good quality sound and very long-lasting battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerrenceC, That's very generous of you! We're truly pleased to hear you love your new Sony WH-CH720N and these deliver great sound quality and amazing battery life. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very confortable. Very good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaM, we're glad you like the sound quality, comfort and battery life of our product! Thanks for choosing Sony. ~Earl
Cancelled Noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it sound quality wise, ease of connectivity, value for money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lakay, That's awesome! We are thrilled to hear that you love the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are lightweight and easy to connect. Also great for noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FeliciaK,
Awesome! Nice to hear you like the lightweight design, easy connection, and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are amazing for the price and the best part is the lobg lasting battery!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marty,
Awesome! We're glad that we were able to give you a great deal. We really appreciate your satisfaction with the long battery life of your new headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
Online ease of ordering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came quickly, well packaged and easy to use..Great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leaks, Thank you for the great review! We're so pleased to hear that you like the ease of use and great sound quality of your Sony WHCH720N. And good to know you had an hassle-free online shopping experience. Thanks for choosing Sony! -Sam
Solid value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These perform really well for the cost. The simple but effective design creates a lot of value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chaz66,
Awesome! We're glad your investment with your new headphones are worth it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Sound good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Sound great. Noise canceling is a bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilyP, We are happy that you like the quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Still best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my daughter and she loves it, Sony is a good brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rockets1215, That's great to hear. We're happy that you daughter loves her headphones. Enjoy and thanks for choosing Sony. -Craig
Head sets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, comfortable, amazing sound, can be worn for several hours at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardN, We are happy to know that you like the sound quality of your Sony headphones and you are comfortable wearing them. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent