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Customer Ratings & Reviews

Your price for this item is $98.00
The comparable value price is $178.00

Customer reviews

Rating 4.6 out of 5 stars with 1628 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,628 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last good 3 days and they good base and I enjoy them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LamontR, We are happy to hear that you enjoy your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to quality recommend it for someone not trying to pay an arm and a leg

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bousty,
      Terrific! We're really happy that you like the great quality of your new headphones. We really appreciate your recommendation. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good for my teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my teenager and he loves them. He says they are comfortable and decent noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicF, Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-CH720N! We're glad you're happy and satisfied with the amazing sound quality and noise canceling of the headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for purchasing our WHCH720N and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Buy With Confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth sound, long battery life, and over the ear comfort, all at a fair price. Great product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayH, Thank you for the great review! We're glad you like the amazing sound quality, long battery life, and comfortable fit of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Solid purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effectively blocks out sound and turns a plane ride into bliss.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenP, Awesome! We are glad to hear that you are enjoying your new WHCH720N with its excellent noise canceling! Thank you for the 5-star rating! -Carl Sony_US

  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for price. They also price matched for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobcat56, That's amazing! We are extremely pleased to hear you are enjoying everything about your new WH-CH720N Headphones. Glad to know your investment is worth it. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bought on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones on an excellent deal. I’m happy with the value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BokaJr,
      Perfect! Glad to hear we were able to give you a great deal. Thank you for choosing Sony and enjoy your new Sony headphones! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The noise cancelling works well and nice bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewR, We are happy that you like the noise canceling and bass quality of your Sony WHCH720N headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and sound. The app works great. Cant complain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, This is great! We're delighted to hear that you like the sound, overall quality, and use of Headphones Connect app. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    SONY ANC Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and got at a great price! Absolutely love it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, BestBuy! You definitely made the right choice with these headphones. We are thrilled to hear you love the reasonable price and excellent features of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and comfort quality. The battery lasts and it was affordable compared to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Regina, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noice cancelling headphone for the price. It really works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for a good price. I am satisfied and all music listeners. I recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BohdanT, What a great deal! We're glad that you are very much satisfied with your new Sony WHXH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wears really well and works pretty good at keeping noise out. Lasts for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anabelle, Thanks for the positive feedback. We're glad you are happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and the noise cancelling is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chaz,

      Thank you for the purchase! We're glad to hear that you like the noise canceling and battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Super headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is unparadied. Good quality. The price is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Serghei88, Thanks for sharing your experience. We are glad that you like the sound quality and price of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Budget friendly headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality and build quality is nice. Light and easy to handle

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sumana,

      Thanks for commenting! We are very happy to hear your satisfaction with the amazing sound quality, lightweight & easy to handle design, and reasonable price of your WH-CH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are very comfortable and have really good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristineC, Fantastic! We're glad you like the comfortable fit and great sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love these headpones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headpones for the gym and office, can easily carry a charge to last all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexandraG,
      Fabulous! We are truly grateful that you love your new headphones. Nice to know it suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Happiest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made. Snug and comfortable, clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WestleyS, We are glad to hear that your new Sony WHCH720N wireless noise canceling headphones are the best purchase you made and you are happy with them. Thank you for choosing Sony! Vincent Sony_US