Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality my wife loves it second Sony headphone we’ve gotten and couldn’t be happier
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fozzy,
Thank you for your positive feedback! We're glad to hear that you and your wife loves your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
The Lewis’s, Seniors who need added help!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received tremendous instore help with our purchase. Item was not in stock so sales clerk ordered it for us and had shipped to our home free within 48 hours!!!! Best Buy is our favorite tech helpers !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RhondaL, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work as intended. Battery life is great and it charge fast. No thing to complain about!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohammedE,
Perfect! We really appreciate that you like your new Sony headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
Great lightweight headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lightweight headphones. Stay on head very well and sound great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nathan,
Thank you for choosing Sony!
We're thrilled to hear that you're loving your WH-CH720N headphones! It's great to know that they are both lightweight and secure, providing a comfortable fit while delivering exceptional sound quality at an affordable price. We hope you continue to enjoy your WH-CH720N headphones!
Best regards,
-Fred
Sony WHCH720N Wireless Noise Canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this headphone! Music is good and voice led presentations are also very good. Comes with a wire for airline travel but love the freedom of wireless
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamesM,
Thank you for choosing Sony.
It's wonderful to hear that you're enjoying the WH-CH720N headphones so much! We sincerely value your interest in both the quality of the music and the vocal presentations. The added feature of a wire for airline travel is definitely a great touch, but the freedom of wireless connectivity indeed makes these headphones even more enjoyable. If you ever have any feedback or suggestions for future improvements, feel free to share them with us. Enjoy your listening experience!
Best regards,
-Fred
Great phones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son loved these as a gift! Used them more than his Apple AirPods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradB,
We're thrilled that your son is so happy with the WH-CH720N headphones and that they've become his go-to choice. We hope he continues to enjoy the excellent sound and noise-canceling features.
Thanks for choosing Sony.
Best regards,
Eliab
Good Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-CH720N: epic bass, cozy fit, great ANC. Battery lasts ages, but build’s basic. Love the vibe for music and chill!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArturoM,
We are so glad to hear you're enjoying the epic bass, comfortable fit, and effective noise cancellation of your WH-CH720N headphones! It's fantastic that the battery life is meeting your needs and providing a great experience for your music and relaxation. We appreciate you sharing your positive feedback!
Thanks for choosing Sony. -Eliab
Great entry to mid-level headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son purchased these headphones with his birthday money after I helped him cross shop a few other ones. It was on sale at the time and he really likes. He says they’re very comfortable (compared to some little kid on ear headphones he had) and likes the sound. I personally find the sound to be okay. Not great but not bad either. But for $100, I can’t complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort
Would definitely recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, our son loves them! We bought a different brand at first and he thought these were way more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ballz,
Thank you for such a great review! We're really glad your son loves his new pair of headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris
Great Headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new wireless headphone. Easy to use, connects to my WIFI very fast.
I would recommend this to a friendLove its color
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for a great, reasonable price. Love the color as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanC,
Awesome! Glad to hear we were able to give you a great deal. We really appreciate you love the color of your WHCH720N headphones. Thanks for choosing Sony! - Kris
Great headset for a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for a good price. The headset connected to my iPhone without issues after installing the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720, Mike. We're glad to hear you found it to be a great value and that the connection process with your iPhone and the app was smooth and hassle-free. It's our goal to make quality audio products that are easy to use and accessible, so your feedback is truly appreciated. If you have any questions or want to explore more features, please don't hesitate to reach out.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Peace on a Noisy Walk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Perform well walking the track in a noisy gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldM,
We're glad the WH-CH720N headphones are performing well for you, especially with their noise-canceling capabilities in a noisy gym environment.
Thanks for choosing Sony.
Best regards,
Eliab
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones. They are easy to connect to Bluetooth and work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, user218371,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your husband is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, he'll be able to enjoy listening to his favorite tunes for a prolonged time!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are actually a great product, they lasted a long time practically until they started to fall apart. The sound quality was also very good. I was able to get lost listening to music with these for a long time. Really love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poison, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. NC is a little off sometimes with other people speaking but music is great and the fit is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH, Thank you for your awesome review! We are glad to hear that you are happy with the sound quality and comfort fit of your new WHCH720! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Work great! Noise canceling is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Julia!
We are so pleased to hear that you love your WH-CH720N headphones and that they are working great for you. It's truly rewarding to know that you find the noise canceling to be awesome. We designed this model to provide a clear and distraction-free listening experience, and it brings us great satisfaction to know that we have succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Fire product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite buy a new pair every year just because
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleS,
Thank you for the review,
It's fantastic to hear you love the WH-CH720N headphones so much! Your consistent positive feedback means a lot to us.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones to workout in a gym. The noise cancellation is awesome, i can't hear anything other than what is playing on my phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaP, thanks for the 5-star rating! We're thrilled to hear the Sony - WHCH720N have accompanied you during your workout sessions at the gym, offering you a great noise cancellation and stunning sound quality! We hope this continues to be an enjoyable experience for you, and thank you for choosing Sony. Regards, -Dominick
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have a good laid-back neutral sound, They also have a good comfortable feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AGordo3, we are truly delighted to hear your feedback on the WH-CH720N headphones! It's great to know that you're appreciating their laid-back neutral sound and comfortable design. These features make them perfect for long listening sessions, ensuring you can enjoy your favorite music or podcasts with ease.
Thank you for choosing Sony!
Best regards,
Estefany