Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Beat purchase for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and feel of the headphones. But its not secure, i wouldnt recommend it for the gym, but for long car rides, i was so light weight that i was able to fall asleep. The noise canceling is worth the price as well. Not totally canceling the noise in the background. But good enough not hear any noises. I personally love the headphones, the battery life is long. I recommend this headphones, if your looking for a headphones thats lighr weight with noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NatalieallysonT, We are glad that you love your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphones everyday and they're great!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, gigisgardenparty! We're so happy to hear that you love your WH-CH720N headphones and that you're using them every day. We designed these headphones to be a comfortable and reliable companion for daily listening, and it's wonderful to know they're meeting your needs. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team.
Comfortable and Battery lasts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with the laptop that we recently bought
I would recommend this to a friend- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are awesome, they have a huge range of sound and block out anything that could usually distract me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eman,
Great! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Works as described. Long battery life, durable, light and stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldE,
We truly appreciate you sharing your positive experience with the WH-CH720N.
We're delighted to hear they're delivering an outstanding performance, battery life, durability, lightness, and the best style!
Thanks for choosing Sony!
Sincerely,
Jenn.
I recommend this headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is awesome I brought it to play with my stereo and it sounds great the bass on it is nice and loud .
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-CH720N, ReginaldM! It brings us great joy to hear that you are enjoying your new headset and finding the sound quality, particularly the bass, to be excellent for your stereo setup. We appreciate your review highlighting these features, as it helps us understand what our customers value most. Should you need any assistance with your headset, please do not hesitate to reach out to us.
Thanks for choosing our products!
Gus
- Pros mentioned:Sound quality
Best purchase for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to use while flying to Dallas and the noise cancelling feature was great. And the sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ceeaba, You've made an excellent choice! We're very happy to hear that you've enjoyed the amazing sound quality and great noise cancellation of your new Sony WHCH720N during your flight to dallas. Thanks for choosing Sony! -Sam
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and value for a present for my niece her and her brother love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dealseeking, thank you for the wonderful review! We're really happy to hear the Sony - WHCH720N headphones made a great gift and that both your niece and her brother are enjoying the sound quality and value. Moments like these are what we love to hear. Thanks for choosing Sony to be part of your special gift! Best regards, -Dominick
My niece loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, quality and easy to connect. Good for every day use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeylaB! We are immensely pleased to hear that you're finding the WH-CH720N to be a very good product.
We've focused on making those headphones deliver not only that great sound quality but also seamless, stable Bluetooth connectivity so they're ready to go whenever you are.
Thank you for choosing Sony!
Best regards,
Estefany
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband for christmas. He's been really happy with them and much prefers them to his ear buds (skull candy). These were the same price as those, so it was a no brainer.
I would recommend this to a friendWorks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for me. I use mainly at the gym while walking on the treadmill. Them deliver a clear sound & their design blocks out all noise at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones over all, have had no problems so far and the sound quality is amazinggg, base is ehh but good thing I’m not a base kinda guy. The best part is the battery life for sure tho.
I would recommend this to a friend- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphones as gift for my daughter and can tell you this she’s convinced me to get a pair durable excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .H BrannyJ, We are glad that your daughter likes her Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
WH CH720
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise cancelling and sound quality headphones at a reasonable price.. Would definitely recommend to someone that is looking for good headphones at an affordable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaW, thank for the great review! We couldn't be happier to hear you're enjoying the exceptional sound quality and noise cancellation function of the WHCH720N headphones. We really appreciate the recommendation. Thank you for choosing Sony! Sincerely, -Jenn.
Comfortable for my Charlie Brown round head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a big ol’ head and these fit me great. Sound is wonderful. Has active noise cancellation, ambient sound options and other functions you can trigger through the SoundConnect app from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi linzkins9, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable pair of headphones, especially for the price. Sound cancelling is amazing, and can be disabled if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gonzahart,
Thank you so much for taking the time to share your experience with the WH-CH720N headphones! We’re thrilled to hear that you find them extremely comfortable and appreciate the outstanding sound cancellation feature.
Thanks for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Sound quality
Headphoneee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but can get a little uncomfortable on the ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marc, we're glad you like the sound quality of our product! We understand your feedback regarding the comfort of your Sony unit. The WH-CH720N headphones are described as Sony's lightest wireless noise-canceling headband ever, with an ergonomic design intended to be lightweight and comfortable for all-day use. They are equipped with noise-canceling technology and a long-lasting battery life, allowing for extended periods of listening without needing a break. If you find them uncomfortable on the ear, it might be worth adjusting the fit if possible or taking breaks during extended listening sessions to alleviate discomfort.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life
Noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were exactly what I needed. They worked really well and held a charge for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joan, Thanks for the positive feedback! We're glad that you found the headphones that are perfect for you. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! -Craig
- Pros mentioned:Sound quality
Great noise-cancelling feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for listening to music with the noise-cancelling feature on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aathoree,
Many thanks for the 5-star rating! It's nice to hear you are having a great time with the amazing sound quality and noise canceling features of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them while I walk and are great. Ease of accessing my I-Phone and listening to Pandora.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, LarryjH,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV