Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphones as gift for my daughter and can tell you this she’s convinced me to get a pair durable excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .H BrannyJ, We are glad that your daughter likes her Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Peace on a Noisy Walk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Perform well walking the track in a noisy gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldM,
We're glad the WH-CH720N headphones are performing well for you, especially with their noise-canceling capabilities in a noisy gym environment.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
Noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were exactly what I needed. They worked really well and held a charge for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joan, Thanks for the positive feedback! We're glad that you found the headphones that are perfect for you. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! -Craig
- Pros mentioned:Sound quality
Great noise-cancelling feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for listening to music with the noise-cancelling feature on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aathoree,
Many thanks for the 5-star rating! It's nice to hear you are having a great time with the amazing sound quality and noise canceling features of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Good Backup System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones because I needed a backup system in case a neighbor complained about noise from my new home theater system. This problem has not occurred yet and may not occur, but my peace of mind is better because the headphones are available. If I wanted the best sound quality, I probably would have bought the more expensive Sony product, but the sound from these headphones is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Headphoneee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but can get a little uncomfortable on the ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marc, we're glad you like the sound quality of our product! We understand your feedback regarding the comfort of your Sony unit. The WH-CH720N headphones are described as Sony's lightest wireless noise-canceling headband ever, with an ergonomic design intended to be lightweight and comfortable for all-day use. They are equipped with noise-canceling technology and a long-lasting battery life, allowing for extended periods of listening without needing a break. If you find them uncomfortable on the ear, it might be worth adjusting the fit if possible or taking breaks during extended listening sessions to alleviate discomfort.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Quality sound!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is headset has noise cancelling sound. A perfect addition to submerge you into your movies, music, and games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dee4K,
Thank you for the purchase! We're glad to hear that you like the noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!
-David
- Pros mentioned:Battery life
Great pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lifetime is great! I use it on my daily dog walks and they are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenD,
Awesome! We're glad to hear that your WHCH720N headphones perfectly suits your daily routine. We also appreciate that you like the long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to use for a 10 year old. He likes the color Blue and wears them everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello chas1061,
That's good to hear! We're glad that he likes the sound quality and color of his new Sony - WHCH720N Wireless Noise Canceling Headphones. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price , and the sound is a high quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maximum, Thank you for the 5-star rating! You've made an excellent choice! Thank you for upgrading to your new Sony WH-CH720N. We're thrilled to hear you love the great audio and overall features of this headphone. Thank you for choosing Sony! -Jess
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Work great! Noise canceling is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Julia!
We are so pleased to hear that you love your WH-CH720N headphones and that they are working great for you. It's truly rewarding to know that you find the noise canceling to be awesome. We designed this model to provide a clear and distraction-free listening experience, and it brings us great satisfaction to know that we have succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Fire product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite buy a new pair every year just because
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleS,
Thank you for the review,
It's fantastic to hear you love the WH-CH720N headphones so much! Your consistent positive feedback means a lot to us.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Plane Ride
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like them. Used them on a flight to Hungary and got some sleep with them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoWoG,
That's great! We're glad to hear that you like the headphones for your travelling. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good price for good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. I think that for the price we bought them you received a very good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fernando,
Great! We're glad that you are pleased with the over-all quality of our Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price. Just what you’re looking for if you want noise cancellation and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganS, Thank you for the great 5 stars review! It makes us really happy to hear you found what you were looking for. The WHCH720N noise cancelling allows users to enjoy their music without external disturbances, not to mention its cushioned earpads and an adjustable headband that helps ensure a secure and comfortable fit for longer listening sessions. Thank you for preferring Sony! Best regards, -Ismael
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! This is a perfect accessory for students.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SukhK,
Thanks so much for the 5-star review of the WH-CH720N headphones! We're thrilled to hear that they are working so well for you and that you find them to be a perfect accessory for students. One of the key features of these headphones is their long-lasting battery life, which provides hours of listening on a single charge, making them an ideal companion for a full day of classes and studying.
Thanks for choosing Sony, have an amazing day!
DiegoV
- Pros mentioned:Sound quality
Sound proof
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice at blocking out all outer sounds. Allows me to stay focused.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JVNAK,
Terrific! We're delighted to hear your enjoyable experience with the superb sound and noise canceling features of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to use. Would recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Diane! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
All perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device one of the best ones i have ever used
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HassanC,
Thanks for this amazing feedback on the WH-CH720N headphones! We're delighted to hear you consider them one of the best devices you've ever used.
It's truly rewarding to know that our headphones are providing such a great experience. We hope you continue to enjoy the sound quality and noise cancellation.
Thanks again for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been great. They gave withstood a teenage boys disregard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcosE,
Thank you for the 5-star rating! We're glad to hear your satisfaction with your Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris