Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband for christmas. He's been really happy with them and much prefers them to his ear buds (skull candy). These were the same price as those, so it was a no brainer.
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed using these headphones. I wish they had more color options but overall great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddy, wow! We're glad you are enjoying our product! We appreciate your feedback regarding the color variants of these headphones. Unfortunately, WHCH720N only comes in black and white color variants. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation, earmuffs can get dirty if used in gym, and doesn't promote headphone safety which would be a huge plus.
I would recommend this to a friend Excellent headset!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this headphones, easy use and completely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mauro,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Sound quality
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love them I'm so glad that I bought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulieD,
You definitely made the right choice! We're pleased to hear that you love your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, amazing sound, good for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kdb23,
Thank you for choosing Sony!
It's truly wonderful to hear that the WHCH720N headphones are lightweight, providing comfort for your everyday use, and that their sound quality is amazing. Your positive feedback about these features inspires us to keep designing products that enhance your daily listening experience.
Best regards,
-Fred
Comfortable for my Charlie Brown round head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a big ol’ head and these fit me great. Sound is wonderful. Has active noise cancellation, ambient sound options and other functions you can trigger through the SoundConnect app from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi linzkins9, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony 720
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound and the 720's are comfortable and stay in place on the cranium. The noiSe cancellation was only average.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KINGDIAMOND666, thanks for choosing and purchasing our product. We're glad you like the sound quality of our product. We appreciate your feedback regarding the noise canceling feature of your SONY unit. In case that the effect of noise canceling is not sufficient, you can follow this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY. ~Earl
Good lightweight headsets for work from home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headsets from Sony. Multipoint connection is good feature which is missing from big brands like Bose. I liked the comfort level these headset provide. It is the lightest headset I have ever used from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PramodR, Fabulous! We're thrilled to hear that you find your WH-CH720N lightweight and comfortable, making it perfect for your work-from-home setup. It's great to know that you appreciate the multipoint connection feature, especially since it's something you noticed is missing from other big brands. We're committed to providing high-quality, user-friendly products, and your feedback reaffirms that we're on the right track. Enjoy your listening experience and thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Sound quality is VERY good. Easy to use as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BatmanFTW,
PerfecT! We are very pleased to hear your enjoyable experience with the amazing sound quality and ease of use with your new Sony headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
The
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best hearing aid I've ever had, the best for going to the gym or everyday life. I recommend it 100%.
I would recommend this to a friendWorkout headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I mostly use them at the gym when I workout. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KatieD,
Thanks for taking the time on sharing your experience with the WH-CH720N headphones. We are glad to learn that you are loving this product, which serves as a perfect companion for your gym workouts. It's wonderful to hear that you appreciate the excellent sound quality as well!
Thanks for choosing Sony!
Sincerely,
Jenn.
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for me. I use mainly at the gym while walking on the treadmill. Them deliver a clear sound & their design blocks out all noise at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great choice for work, the gym, or relaxing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy my Sony headphones! I have been using them for almost a year now and have no regrets. I use them for listening to music mostly, but occasionally use them for audiobooks. I’ve also used them wired on my computer and phone which is nice to have at times if you want to avoid connection issues/quality over Bluetooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanS,
That's great! We're glad to hear that you're enjoying your new Sony headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Awesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, use them for gaming and they are really cool
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TravisW,
Great! We're truly happy that you are enjoying your gaming sessions now with our WHCH720N. Thank you for choosing Sony! - Marco
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancelling! I love that the battery life lasts a long time, they connect quickly & easily to my phone, and I cannot hear anything around me when I’m wearing them. I bought these to workout with and they stay on when I’m jumping rope or doing any standing exercises. However, when doing sit ups they started almost sliding off my head after a month even though they are adjusted to be the tightest they can fit on my head. I know they are not considered to be sport headphones though so overall, they are a great option for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lupe,
Thank you for your time writing this review. We're glad you like the great sound, noise canceling features, long battery life, and easy connectivity of phone to your new headphones. We're sorry if the unit is sliding off while doing some of your exercise routines. We appreciate your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks again for purchasing SONY! - Kris
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but you can easily find better on same price at other stores
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your candid feedback, Computerbestgeek, regarding the WH-CH720N headphones. We value all our customer opinions, especially those that touch on price and competitive value.
We understand your sentiment that "you can easily find better on same price at other stores."
The WH-CH720N is specifically designed to hit a great balance in the mid-range market, focusing on our core strengths:
Comfort and Weight: They are some of the lightest over-ear noise-canceling headphones, making them extremely comfortable for long listening sessions.
Integrated Processor V1: This is the same chip technology found in our premium models, which is crucial for delivering quality sound and effective Active Noise Cancellation (ANC).
Long Battery Life: With up to 35 hours of playback with ANC enabled, they are built to last through your day.
However, we appreciate that the market is competitive, and you've found alternatives that you feel offer more at this price point. We constantly monitor the market and review our pricing to ensure we are offering the best possible value to our customers.
Thank you again for choosing Sony, and for letting us know how we stand against the competition.
Best regards,
Gus, Sony Social Media Team
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones because he hears none of the surrounding noise while watching TV. I love these headphones because I don't have to listen to his movie while I am reading!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hzeller03, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
I recommend this headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is awesome I brought it to play with my stereo and it sounds great the bass on it is nice and loud .
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH-CH720N, ReginaldM! It brings us great joy to hear that you are enjoying your new headset and finding the sound quality, particularly the bass, to be excellent for your stereo setup. We appreciate your review highlighting these features, as it helps us understand what our customers value most. Should you need any assistance with your headset, please do not hesitate to reach out to us.
Thanks for choosing our products!
Gus
Bang for your buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying these are really really good for the price. They fit great on my head, are super lightweight, and comfortable, and sit over the ears nicely. The sound quality is also really good. Are they the best in the world? Probably not but for the price of $150 they are fantastic. And if you get the Sony app and play with the EQ you can make them sound EVEN BETTER Definitely worth the buy if you're looking for budget-friendly headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrevorD, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin