Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones and definitely worth the price, comfortable on my ears and the sound is amazing when it comes through.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeonaC,
Thank you so much for your wonderful feedback on the WH-CH720N headphones. We're thrilled to hear that you find them comfortable and that you appreciate the amazing sound quality.
Thanks for choosing Sony!
Best regards,
- Stephanie
Solid budget headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and functional, solid budget headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user879489,
Thanks for your fantastic review of the WH-CH720N headphones! We're happy to hear that you find them comfortable, functional, and a solid choice for the price.
We designed the WH-CH720N to offer a great balance of features, including effective noise cancellation and excellent audio quality, in a lightweight and comfortable design. Please don't forget to install the Sony | Sound Connect app to elevate your experience!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony Social Media Team.
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its too good, sound quality is superb. Battery life is also good
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Lucky!
We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better headphone than I Have bought . I choose by price but I'm really impressed Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EliS,
Thank you so much for sharing your experience with the WH-CH720N headphones! We're immensely pleased to hear that you’re impressed and found them to be such a great value for the price. Your recommendation means a lot to us. We always strive to deliver products that combine quality and comfort. Thank you for choosing Sony!
Best regards,
-Fred
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing. Weight is good. Really cuts outside noise
I would recommend this to a friendGreat noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Noise cancelling is awesome on a plane. They fold up in a nice little case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chris,
Thank you for choosing Sony!
We're thrilled to hear you're enjoying your WHCH720N headphones. The noise cancelling technology is designed specifically to reduce background noise in environments like airplanes, giving you a much clearer and more immersive listening experience. We're also glad you like the foldable design and carrying case, making them easy to take wherever you go.
Best regards,
-Fred
BEST HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best headphones I’ve ever bought. Amazing sound and works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, HopeS,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good results, loved the sound. Have only used them on a flight so only gave a 4 star
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatM,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life
Great Product
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very good, I really like them. The only issue I’ve had is that hey change weirdly sometime. Great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneE,
Thanks for your time writing this review. While we are glad you like your WHCH720N headphones especially the long battery life, we're sorry to hear if you are experiencing some issues with the unit. Allow us to help and troubleshoot the problem. May we contact you and get more information. If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair with devices and great sound. Would recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, HopeS,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones got them for my wife she approved!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GeorgeR,
Thanks for the five-stars! We're delighted to hear your wife approved the WHCH720N headphones—such a win-win for you and us, of course!
These headphones are designed to be comfortable and deliver great sound quality with effective noise cancellation, making them a fantastic choice for everyday use.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Best Buy Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale and they are definitely the best over the ear headphones for the price ! !
I would recommend this to a friend- Pros mentioned:Sound quality
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product love the sound no discomfort i would bye again
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Scotty, We are thrilled to hear that you love the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Noise cancelling best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent priduct, noise cancelling its perfect for my use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maru,
We're so glad to hear you find the WH-CH720N headphones an excellent product and that the noise canceling is perfect for your needs.
We design these headphones to provide a great listening experience by reducing distractions, so it's fantastic to know it's working so well for you.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them! Still work great after purchasing them over 6 months ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CareneM,
We're thrilled to hear your daughter loves her WH-CH720N headphones and that they are still working great after six months! It's wonderful to know that we are providing a durable and enjoyable listening experience.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my 14 year old son and he loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BelindaV,
Thank you for choosing Sony!
We're delighted to learn that your 14-year-old son is enjoying his WH-CH720N headphones! We truly appreciate you sharing your experience. Knowing that we've made a positive impression means the world to us. Thank you!
Best regards,
-Fred
- Pros mentioned:Sound quality
Decent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones for the price. Not much to complain about.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH, Awesome! We're really delighted to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for leaving us such a great review on the WH-CH720N! -Jess
Sony Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work just great. They help on long flights or trips to help keep the sound down and cancelled our. The fir is comfortable and light. Sometimes it feels like nothing is on your head. Just the music or podcast you enjoy listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Orion! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Common yet sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get to experience that solid closed off sound that comes with the NC and with the kind of ear muffs it has.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ab12,
Thank you for your time writing this review! Glad to hear you like your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
A Good Product At a Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Wireless Noise Canceling Headphones work very well and are very comfortable to wear. Unlike the ones that you wear in your ears, all surrounding sound is completely "blocked out". So all you hear is what is playing in your Sony Headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harmonicat, Thanks for the positive feedback. We're glad you like your new headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig