Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Best head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this head set from best buy clear sounds soft and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DeloresH,
Thanks for choosing Sony!
It’s fantastic to know that you love your WHCH720N headphones! Hearing that you enjoy the clear sound and find them soft and comfortable truly motivates us. Thank you for sharing your experience—we hope your headset continues to bring you great listening moments every day.
Best regards,
-Fred
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with my headphones #######################
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, KathleenI! We are truly heartened to learn that you are pleased with your WH-CH720N headphones.
We designed them to deliver excellent sound quality and effective noise cancellation in a comfortable, lightweight design, and it is rewarding to know that you are happy with them.
Best regards,
Gus, Sony Social Media Team
Perfect gift!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for boyfriend. He loved them so much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CieloA,
That's wonderful to hear! We are so glad that the WH-CH720N headphones were the perfect gift and that your boyfriend loves them so much. It’s great to know that our products are helping to create such positive and memorable experiences.
Thanks for choosing Sony, have a marvelous day!
DiegoV
- Pros mentioned:Sound quality
Decent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones for the price. Not much to complain about.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH, Awesome! We're really delighted to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for leaving us such a great review on the WH-CH720N! -Jess
Great for college
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use for college when I need to study or listen to online lectures and the sound quality is excellent. The battery life is great as well, it will last 2+ days on one charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, That's great to hear! We're glad you find these headphones helpful in your studies. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Common yet sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get to experience that solid closed off sound that comes with the NC and with the kind of ear muffs it has.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ab12,
Thank you for your time writing this review! Glad to hear you like your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Train usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is excellent. Didn’t hear outside noise and clear reception.
I would recommend this to a friendYou'll Want These
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remarkable value for the money. It isn't just the crystal-clear sound, with ample bass and dynamic treble. It's the noise cancellation and the sheer comfort. They're light as a feather and don't make you feel like your head is being squished. I'm seriously thinking of getting another pair as a backup. I'm already looking at two pair for my stepsons. Thank you so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JerryD, Thanks for sharing your awesome experience. We are glad that you like the overall sound quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the head phones, work great. Very good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriB, You've made an excellent choice! Thank you for upgrading to your new WH-CH720N headphones. We're glad you're enjoying all the improvements we made on these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for purchasing our WH-CH720N and for the 5-stars review! -Jess
sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones! perfect to use to workout in
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Skye! We are delighted to hear that you love your WH-CH720N headphones so much.
It is particularly wonderful to know that you find them perfect to use when working out. We designed these headphones to be lightweight and comfortable for long listening sessions, so it's rewarding to hear that they are a great fit for your active lifestyle. With their effective noise canceling and great sound quality, they're meant to keep you motivated.
Thanks again for choosing Sony and for sharing your experience! We hope you continue to enjoy your music during every workout.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Great value for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional sound quality and the noise canceling works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeR,
Perfect! We're glad to hear your enjoyable experience with your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Must Buy Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Before I had bought these headphones, I used Airpods, which were great, but for the gym they weren't. My Airpods would fall out when I'd work out and so I decided to buy these headphones. These are actually great noise cancelling headphones. It's a whole different world when you have them on and they fit great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HossainM, Thanks for sharing your awesome experience. We are glad that you like your new Sony WHCH720N wireless headphones, especially their noise canceling feature. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good liking it. Comfort while using it is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LataV, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Happy w/ purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Good sound and very easy to use,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryA, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WH-CH720N Wireless Noise Canceling Headphones. We are truly happy to hear you like its great features and overall performance of the unit. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Great broad sound and battery life/recharge time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially i was a little disappointed by the max volume, but that seems to be more of an iPhone 14 issue. I can hear lots of sounds in music that i have not heard with other headphones using Bluetooth. Sound quality is great. Both battery charge time and time to recharge are excellent. They adjust nicely for fit in all directions as well. Very happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Habigcon, Thanks for sharing your experience. We are thrilled to hear that you are very happy with your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Sony Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work just great. They help on long flights or trips to help keep the sound down and cancelled our. The fir is comfortable and light. Sometimes it feels like nothing is on your head. Just the music or podcast you enjoy listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Orion! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound, easy to switch between noise canceling to ambient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KitKat, thank you so much for your fantastic 5-star review of the Sony - WHCH720N headphones! It makes us really happy to hear you're experiencing the great quality and sound you were hoping for, and we're especially glad you find it easy to switch between our effective noise canceling and helpful Ambient Sound mode, allowing you to seamlessly transition between immersive listening and staying aware of your surroundings. With their lightweight design, comfortable fit, and long-lasting battery life, the WH-CH720N are truly designed to elevate your everyday audio experience. Thank you for choosing Sony! Regards, -Dominick
A Good Product At a Good Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Wireless Noise Canceling Headphones work very well and are very comfortable to wear. Unlike the ones that you wear in your ears, all surrounding sound is completely "blocked out". So all you hear is what is playing in your Sony Headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harmonicat, Thanks for the positive feedback. We're glad you like your new headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far to use while working out at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, CarlH! We're glad that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great choice for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Perfect for listening to musicals or watch videos. When it comes to phone calls, it doesn't give the Perfect feel.
I would recommend this to a friend