Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Exactly what i was looking for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these head phones not the greatest for lifting weights and working out but great sound and comfort
I would recommend this to a friendValue pick, great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Would recommend...
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan,
Worth the price, right! We're happy to hear that you are pleased with your new Sony WHCH720N and thank you for recommending it. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it work for me at the gym. Sound is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, JudyM!
Great! Thank you for purchasing our Sony - WHCH720N Wireless Noise Canceling Headphones. We are thrilled to hear that you enjoyed using it in your gym session and you like the sound quality of your new headphone. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Stay safe! - Marco
- Pros mentioned:Sound quality
Good noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked pretty good for the price, I wish the sound was just a LITTLE better, he noise cancelling is amazing though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardT, We are glad that you like your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. You may consider the suggestions here to improve the sound quality: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product - great sound quality. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Daniel,
Awesome! Thank you for your recommendation and for appreciating how great the sound quality of our Sony WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco
- Pros mentioned:Comfort
Great gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got as gift for my 12 year old daughter. She never takes them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul, we're glad your daughter is enjoying our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl
RAFA PADILLA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, convenience and easy to use. Great!
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price!!!!!!!!!!!!!!!!!!!!!!!!!@
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VincentF,
Thanks for the fantastic feedback! We're so glad to hear you feel the WH-CH720N headphones are a great value. That's exactly what we aim for with this model—delivering excellent sound and noise cancellation at a great price.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Sony customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with sony. Great noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, Awesome! Thank you so much for choosing Sony! We are glad to hear that you are happy with the noise canceling feature of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Regards,
Carl
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value, work well. As always the people at the Denton store were very pleasant and helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was recommended by staff. Happy with recommendation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TeresaC,
Thank you for choosing Sony!
We're pleased to learn that you're happy with the WH-CH720N headphones that a staff member recommended. We appreciate you taking the time to share your positive experience. We hope you enjoy your new headphones!
Best regards,
-Fred
Excellent Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. Noice cancellation features is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PremK,
Thank you for choosing Sony!
It's fantastic to hear that you're enjoying the exceptional sound quality and noise cancellation of your WH-CH720N headphones! We're delighted to know they have surpassed your expectations. Our cutting-edge digital noise-canceling technology is designed to minimize ambient sounds, providing you with a truly immersive listening experience. We hope you continue to enjoy your time with the WH-CH720N!
Best regards,
-Fred
Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. If you are looking for quality headphones for a good price. These fit the bill perfectly.
I would recommend this to a friendSony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones, good sound quality, comfortable fit
I would recommend this to a friend- Pros mentioned:Sound quality
Good gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted it and they loved it. Good for teenagers and great quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrashantB,
We appreciate the 5-star rating! We're glad to hear that you like the quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones work perfectly! Wired…Bluetooth…Flawless functioning with great sound at a great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrFarf, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Affordable noice canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect price point for the sound quality I wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LouisV, We are glad that you like the sound quality of your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as comfortable as I’d hoped for. Very good sound quality and noise blocking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dennis, We appreciate your feedback. When wearing the headphones, please make sure to adjust the slider according to the size of your head for a more comfortable listening experience. Check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html. Despite your concern, it's good to know that you still like your headphones, especially their sound quality. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. Soft and comfortable ear cups.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ColinC,
Thank you for choosing Sony!
We’re elated to hear that you’re enjoying the WH-CH720N headphones and appreciate your feedback on the excellent sound quality and soft, comfortable earcups. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds.
Best regards,
-Fred
- Pros mentioned:Sound quality
Better Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very a very good headphones. So far nobproblems wuth connectivity and sounds is well built.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelS, We are glad that you now have a very good headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent