Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great noise cancellation for gym or work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and very durable for gym and anything you throw at it. Very comfortable to wear. For the price, you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
Love it 100
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones because I was flying across country to see my grand child for the first time. I needed headphones so I could listened to music and cover up that annoying airplane sound. These headphones got the job done with no problem. I love the noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimmyW, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Work great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphone. They work great. The only thing i dont like is the touch sensitive part. I would rather have buttons.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaM, Thank you for your feedback on the WHCH720N headphones. We're glad to hear that you love the sound quality and overall performance. We understand that the touch-sensitive controls may not be to everyone's preference. The touch sensor control panel is designed to offer a seamless and intuitive way to manage music playback, phone calls, and ambient sound without the need for physical buttons. However, we appreciate your input and will consider it for future product improvements. Thanks for choosing Sony! -Sam
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones, especially for the price. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review of the WH-CH720N headphones, Solid! We are delighted to hear that you are enjoying their quality, especially considering their price point. Your endorsement and recommendation are greatly appreciated. If you have any further feedback or questions, please feel free to let us know.
Thanks for choosing Sony!
Gus
My favorite item!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Sound and connectivity are excellent quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Esteban2010,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
Budget over ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these Sony WHCH-720N headphones are amazing for the price. If you are sporting an Android phone these headphones are equipped with Fast Pair and will connect automatically once you turn them on. if you are in the market and looking for a good quality sounding headphones, I recommend you getting these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul,
Thank you for an amazing review and recommendation! We're glad we were able to give you a great deal. Your purchase allow us to continue to do what we love and provide you with quality products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
One happy child
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my child she absolutely loves the head headphones
I would recommend this to a friend- Pros mentioned:Sound quality
Zzz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality when listening to podcasts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zzzhdms, we're glad you like the sound quality of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
Great for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really good they sound more expensive than they are love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleN, that's absolutely fantastic to hear! We are thrilled that your Sony WH-CH720N headphones are exceeding your expectations and sound "more expensive than they are"! It's awesome to know that our efforts to deliver amazing sound quality and effective noise cancellation at a truly competitive price point are hitting the mark for you. Thanks a lot for your enthusiastic review and for choosing Sony! Regards, -Dominick
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality sound. Fit completely over my ears and are very comfortable. Especially happy because they were on sale. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravelingGirl,
Perfect! We're thrilled that you are enjoying the sound quality, fit, and comfort of the headphones. Thank you for choosing Sony!
-Ralph
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate very helpful! Smooth transaction from start to finish!
I would recommend this to a friend- Pros mentioned:Sound quality
100% recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, sounds perfect, 100% recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GamarM, We're glad that you are enjoying the audio quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
good phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product, 0 water resistance is a bit of a negative
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JesseH,
Thank you for your kind words about the WHCH720N! We’re thrilled to know that you’re enjoying the product. We also appreciate your valuable feedback regarding the water resistance feature. Your insights are truly important to us, and we will certainly consider them as we plan for future improvements. Thank you for choosing Sony!
Best regards,
-Fred
Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying the headphones and the bassis really goid.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-CH720N, ROBERTF! We're thrilled to hear that you're really enjoying them and that the bass performance stands out for you. Delivering an immersive sound experience with clear, powerful bass is one of the key highlights of the WH-CH720N, so it's fantastic to know that feature is making a difference in your listening. If you ever want to explore more ways to personalize your audio or have any questions, we're here to help. Thanks again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well with/without aux cable. ANC is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeetP,
Thanks for the 5-star rating! It's great to hear how much you're enjoying the built-in features of the WHCH720N headphones! We hope you have amazing moments with them.
Thanks for choosing Sony.
-Eliab
Perfect SOUND
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy!! I bought them my granddaughter she never take them of perfect sound she says.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chef, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Super Comfy and Long Battery Life!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the perfect headphone in my opinion. They are super comfortable, have great sound quality, and are easy to connect with a long battery life! I wear these pretty much all day every day and have no issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaT, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great Sounding Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very comfortable to wear on long flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, RobertB,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
Music on fire.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, just wish a headphone case came with the headphones. Noise cancellation is pretty good for the price. I wear these when I study and go to the gym. I had minor issues when connecting it for the first time but I got it to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jackie, We appreciate your feedback and we are glad that you love your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Fantastic purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I could have imagined. Sound is fantastic and the noise canceling is wonderful. I used these on a recent trip to Italy where I traveled by air and bus. I never had to worry about the battery, I just charged them when I arrived & they were good until I got home. They were a lifesaver!! lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mkboe, We're very grateful for this positive feedback! We're really happy to hear you're very satisfied with the excellent audio and noise cancellation of these headphones. Good to know you point out the amazing battery life that is also noteworthy. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess