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Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2762 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,762 reviews
  • Rated 5 out of 5 stars

    LOVE these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound from these, and the noise cancelling is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffP, Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Excelente headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, delivers everything and a little more for the price you pay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodrigoN, we're glad you like your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    great noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is awesome. l was is awe when l wore them to the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vimbai, We are happy that you like the noise canceling feature of your Sony WHCH720N wireless headphones. Thank you for your purchase. Enjoy your workouts! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone for sound and quality!!! Best price as Well. I would pick over BEATS Headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeepsonS, We're glad that you like the sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really comfortable and nice with sound. The sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Destinee, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome Sauce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Great gift for my dad, he loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaR, That's awesome! We are thrilled to hear that your dad loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound quality and feel pretty comfortable. The battery life last for ever, I can go almost two weeks with out having to charge them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnathanMajors, We're glad that you like the sound quality, comfort, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound cancellation and battery life. Adjustable. Comfortable. Easy clean.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoang, we're glad you like the noise canceling feature, battery and comfort of your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Perfect Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones are awesome & a perfect fit the sound is beyond amazing & clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kasey, we're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They’re straight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re alright. Best headphones for the good but not pricey market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaitlynG,
      Thank you for taking your time to write this review. We really appreciate that you like your WHCH720N headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are confident that you'll enjoy this headphones. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it on a 6 hour flight and it was very comfortable and noise canceling for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FayeC, We are happy that your Sony wireless noise canceling headphones work well during your 6-hour flight. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony done it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the ear good quality and pricing noise cancellation is a plus exactly one of my kids needed for school and their bus rides

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cado, Awesome! We are so glad to hear that you are happy with your new WHCH720 headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price, right value, right quality and it works great !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil, Amazing! We're delighted to hear that your new Sony WHCH720N worked as advertised, providing you with performance and quality you expected. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Xmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something slim and they are really nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaH,
      Excellent choice! We're glad to hear that you found the best headphones that perfectly suits your needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good set; the only challenge is when we wear this, it protrudes from both sides, and the look is not good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Craig Sony_US

  • Rated 5 out of 5 stars

    Good product for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with product. Good quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect! Thanks for commenting, WilliamC! We are truly happy to know your satisfaction with the amazing quality of your WH-CH720N for its price. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Solid Work Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality and noise-cancelling capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnG, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of headphones! So comfy and the noice cancellation is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JourneyWithMe,
      Thank you for the 5-star rating and recommendation! It's our pleasure to hear how much you are enjoying the excellent noise cancellation and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear sound easy to wear comfortable easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SilviaB, Thanks for your feedback. We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable strongly recommend this headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Hpallinone!
      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US