Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphone I never thought the headphone sound great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nyc18, Thank you so much for the 5-star rating! We are so glad to hear that you are enjoying your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! ANC works great and app adds customization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnorG, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Sony earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them. I do recommended to everyone that would like to buy it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilianS, Awesome! We are so glad to hear that you are enjoying your new WHCH720N headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Still best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my daughter and she loves it, Sony is a good brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rockets1215, That's great to hear. We're happy that you daughter loves her headphones. Enjoy and thanks for choosing Sony. -Craig
A great budget friendly option.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has really good audio and noise cancelling for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rutt, We are glad that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you get a lot for what you pay. for. great piece of gear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Donny, We appreciate your feedback and we are glad that you now have a great pair of headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Buy now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and really useful! I wear them daily and they’re so comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HoshiP,
Awesome! We're glad that your new headphones perfectly suits your lifestyle. Nice to know you are enjoying the amazing quality and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing SONY! - Kris
You need these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and functionality. Comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Verex, We are glad that you like the sounds and functionality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
For my daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality and good sound. Daughter loves them. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyW, We are thrilled to hear that your daughter loves her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for the gym clean sound no slipping while working out
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, JorgeC! We're glad that you are enjoying your workout with your Sony WHCH720N wireless headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work amazingly, especially the sound proofing,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex2747,
Awesome! We're glad to hear that you are having a great time with your WHCH720N headphones. Your satisfaction with the functionality, features, and overall performance of the unit are greatly appreciated. Thanks for choosing Sony! - Kris
Gym Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Nice size for working out at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GymRat, We are happy you now have a great pair of headphones for working out. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
A drop in sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the older version of this model - WHCH700N, but unfortunately lost them. They sounded great. Sadly, these do not. The bass is weak and muddy, and it seems like there is loudness equalization applied to your audio that you can't turn off. It makes everything sound over-processed and boomy. Using the accompanying app's setting and EQ adjustments does not seem to fix this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DJH85, We are sorry to hear about what happened to your WHCH700N and that the WHCH720N did not meet your expectations when it comes to the sound quality. We'd love to troubleshoot the issue and make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great at blocking out the sound , but the sound leaks which means others can hear my music and I don’t enjoy that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinC,
Thanks for purchasing the WHCH720N Headphones. It's wonderful to hear you are enjoying the excellent noise cancellation of these headphones. Your feedback regarding the sound leakage is greatly appreciated. With closed-back and over-the-ear design of these headphones, you can ensure that the sound leakage should be very minimal. As a suggestion to prevent sound leakage, make sure to adjust the slider to find your ideal fit and enjoy hours of comfortable listening. Music stays in and noise stays out for a great acoustic experience.
Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Sony headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone is excellent quality. Bluetooth connection is usually easy to establish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianeB, Thank you for the amazing review! We're glad you like the excellent quality and easy Bluetooth pairing of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very lightweight and easy to use. Excellent quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NWallace,
We really appreciate you for taking the time to leave us a 5-star review! We're really glad you are enjoying the amazing sound quality, lightweight, and ease of use with your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extra comfortable great sound quality and great blockage
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GilbertoC, Awesome! We are glad to hear that you are enjoying the amazing sound quality, comfort and noise canceling of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Great sound and battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and really great on battery. Sony is superb with audio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarC, That's great! We are glad that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Nice so nice you have to say it twice. Thanks for the business
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ThomasH, We are glad that you like your new Sony wireless noise canceling headphones. You chose the best brand. Enjoy! Vincent
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for the husband and he absolutely loves them!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraW,
That's very sweet of you on getting your husband a new pair of headphones. Nice to hear he loves them. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris