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Customer Ratings & Reviews

$99.99
Save $78.01
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2815 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,815 reviews
  • Rated 5 out of 5 stars

    Awesome Sauce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Great gift for my dad, he loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaR, That's awesome! We are thrilled to hear that your dad loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony done it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the ear good quality and pricing noise cancellation is a plus exactly one of my kids needed for school and their bus rides

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cado, Awesome! We are so glad to hear that you are happy with your new WHCH720 headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They’re straight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re alright. Best headphones for the good but not pricey market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaitlynG,
      Thank you for taking your time to write this review. We really appreciate that you like your WHCH720N headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are confident that you'll enjoy this headphones. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of headphones! So comfy and the noice cancellation is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JourneyWithMe,
      Thank you for the 5-star rating and recommendation! It's our pleasure to hear how much you are enjoying the excellent noise cancellation and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good set; the only challenge is when we wear this, it protrudes from both sides, and the look is not good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Craig Sony_US

  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right price, right value, right quality and it works great !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil, Amazing! We're delighted to hear that your new Sony WHCH720N worked as advertised, providing you with performance and quality you expected. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Xmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something slim and they are really nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaH,
      Excellent choice! We're glad to hear that you found the best headphones that perfectly suits your needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Solid Work Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality and noise-cancelling capabilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnG, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clear sound easy to wear comfortable easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SilviaB, Thanks for your feedback. We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall for the price it’s great! Good noise-cancelling feature and good sound quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianaD, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good head phones at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister says these headphones are exquisite and they feel very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, Thank you so much for giving the product a perfect rating! We're so pleased to hear your purchase went well and your sister is enjoying the great audio quality, noise cancellation, and exceptional comfort of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good product for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with product. Good quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect! Thanks for commenting, WilliamC! We are truly happy to know your satisfaction with the amazing quality of your WH-CH720N for its price. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable strongly recommend this headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Hpallinone!
      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    great performance for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed. Noise cancelling is very good. I use for all of my flights

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomG, We're happy to hear that you like the noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Comfy, Light and great audio

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for some midrange headphones for listening to music.Only gripe is the short wired cord and the inabilty to use the mic in wired mode

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lastfatboy, You've made a great choice! We're glad you like the comfortable fit, lightweight design, and great audio quality of your WHCH720N. At Sony, we are always looking to improve our product quality and features. We have noted your input about the length of the audio cable and the option to use the mic in wired connection mode and will be sure to forward this feedback to the appropriate department.
      Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice very clean voice i like it every one buy this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IshakS,
      Thank you so much for taking the time to leave an excellent rating! Your satisfaction with your new Sony headphones is greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. As featured noise cancellation worked well. Don’t disappointed at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayy, We're pleased to hear that you are enjoying the noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my brand new noise cancelling headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hello MakailaR, That's great! We are thrilled to hear that you really love your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. lightweight and quick connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, easy Bluetooth pairing, and lightweight design of your WH-CH720N Headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! The ear coverings are so comfortable and I love the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Elshadi,
      That's awesome! We're glad that you are pleased with the comfortability that our Sony WHCH720N Wireless Noise Canceling Headphones is providing as well as the quality and color variations. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US