Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
For my daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality and good sound. Daughter loves them. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyW, We are thrilled to hear that your daughter loves her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
You need these!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and functionality. Comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Verex, We are glad that you like the sounds and functionality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great at blocking out the sound , but the sound leaks which means others can hear my music and I don’t enjoy that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinC,
Thanks for purchasing the WHCH720N Headphones. It's wonderful to hear you are enjoying the excellent noise cancellation of these headphones. Your feedback regarding the sound leakage is greatly appreciated. With closed-back and over-the-ear design of these headphones, you can ensure that the sound leakage should be very minimal. As a suggestion to prevent sound leakage, make sure to adjust the slider to find your ideal fit and enjoy hours of comfortable listening. Music stays in and noise stays out for a great acoustic experience.
Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very lightweight and easy to use. Excellent quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NWallace,
We really appreciate you for taking the time to leave us a 5-star review! We're really glad you are enjoying the amazing sound quality, lightweight, and ease of use with your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
A drop in sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the older version of this model - WHCH700N, but unfortunately lost them. They sounded great. Sadly, these do not. The bass is weak and muddy, and it seems like there is loudness equalization applied to your audio that you can't turn off. It makes everything sound over-processed and boomy. Using the accompanying app's setting and EQ adjustments does not seem to fix this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DJH85, We are sorry to hear about what happened to your WHCH700N and that the WHCH720N did not meet your expectations when it comes to the sound quality. We'd love to troubleshoot the issue and make this a better experience for you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Gym Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Nice size for working out at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GymRat, We are happy you now have a great pair of headphones for working out. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work amazingly, especially the sound proofing,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex2747,
Awesome! We're glad to hear that you are having a great time with your WHCH720N headphones. Your satisfaction with the functionality, features, and overall performance of the unit are greatly appreciated. Thanks for choosing Sony! - Kris
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones, the sound is great. Feels a bit cheap but a good mid range option
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveA,
Thank you for the 5-star rating and we're glad to hear that you love the sound quality of the headphones.Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extra comfortable great sound quality and great blockage
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GilbertoC, Awesome! We are glad to hear that you are enjoying the amazing sound quality, comfort and noise canceling of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Great sound and battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and really great on battery. Sony is superb with audio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarC, That's great! We are glad that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Nice so nice you have to say it twice. Thanks for the business
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ThomasH, We are glad that you like your new Sony wireless noise canceling headphones. You chose the best brand. Enjoy! Vincent
Black headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound ,súper confortable I would buy them again ,love them!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VirginiaG,
Amazing! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work very well! Pretty long battery life, and super comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanM,
Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like battery life and comfortable design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
Wife loves
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves them, she has been using them almost every day since we got them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoggeroS,
Perfect! This brings us joy knowing that your wife loves her new Sony WHCH720N. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the perfect 5 Star Review and for choosing Sony! - Marco
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for the husband and he absolutely loves them!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraW,
That's very sweet of you on getting your husband a new pair of headphones. Nice to hear he loves them. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris
Sony headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality been using it for a year definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaifS, Thanks for the feedback. We are glad to hear that you love the quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for choosing Sony! Vincent
Still best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my daughter and she loves it, Sony is a good brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rockets1215, That's great to hear. We're happy that you daughter loves her headphones. Enjoy and thanks for choosing Sony. -Craig
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for an electric piano. Works and sounds great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimS, We are glad that your new Sony wireless noise canceling headphones work great with your electric piano. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is great, nice bass. My daughter loves it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SeanW,
Great! It's nice to hear that your daughter loves her WHCH720N for having such a great audio quality. Thank you for choosing Sony! Enjoy!- Marco
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect wireless headphones at a decent price. My daughter enjoys them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AtlantaMom, Thank you for giving the WHCH720N a perfect rating! We're delighted to hear that your daughter enjoys them. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam