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Customer Ratings & Reviews

$99.99
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Comp. Value: $178.00
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Customer reviews

Rating 4.6 out of 5 stars with 2762 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,762 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome, and the noise cancellation works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techguy, We're glad that you are enjoying the noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bang for the bucks! Sounds great! Confortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KennethH, Thanks for the feedback. We are glad that you are comfortable wearing your new Sony WHCH720N wireless noise canceling headphones and that you like their sound quality. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and adjustable ear pieces only Issue is storage for product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chad, Great! We're so happy to hear that you like the comfortable fit and adjustable left and right earcups of your new Sony WHCH720N. We value your input and strive to continually improve our products to meet the expectations of our customers. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, would buy again. Easy to use and hookup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice JamesF! We are so glad to hear that you are enjoying your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Noise cancelling wireless awesome headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chipkost, glad you like your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product! Extremely good quality. Sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephM,
      Perfect! We're happy to hear you are enjoying the incredible sound quality of your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 720Ns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. Great quality in my opinion. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC,
      Thank you for trusting our products. We are truly happy that you are very much satisfied with the quality of our Sony WHCH720N that makes you want another pair. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and connect. Comfortable to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi security, We are glad that you are comfortable with your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Samsung best headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than expected, very loud, i actually liked the color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneilW, We're delighted to hear that these headphones have exceeded your expectations! And good to know you like the color and powerful sound this unit delivers. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    WHY An App to Control?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and the way they fit, BUT, you have to download the app to get to the real controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are similar to the more expensive models. You just need to fiddle with the equalizer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi liga32601,
      Awesome! We're glad to hear your satisfaction with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Pair of Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio quality, great battery life, all for a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dock, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geat sound and very comfortable. Only thing keeping me from giving a 5 star is that it's not very compact for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KMLV, Awesome! We're pleased to hear you like the great sound quality and comfortable fit of your Sony WHCH720N. We appreciate your feedback that the headphones is not too compact, but it features a slimmer and lightweight headband for portability.
      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and works well would recommend especially for those working from home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DHW1, We are glad that you now have a very comfortable wireless noise canceling headphones that work well for your work. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound qualities. Good price.great controlls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HowardF, we're glad you like the controls and sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing , long life , will recommend to people I know

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bettykat1313,
      Thank you for a remarkable review and recommendation! We're delighted to hear your enjoyable experience with the amazing sound quality and long battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for the gym and they are better than expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, ErnestoR! We're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, Wonderful! We're glad you like the sound quality of your new headphones! Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are some nice headphones and the price is really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisV, Awesome! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, it was a gift. good sound and noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelaC, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WH-CH720N Headphones. We are truly happy to hear your son enjoys the amazing sound quality and excellent noise cancellation of the unit. Good to know that these headphones were a great gift for your son.Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Jess Sony_US