Customer Ratings & Reviews
- Model:
- WHCH720N/L
- SKU:
- 6533160
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great bang for thr price
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something in the mid price range that gave decent sound and this was it!
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to use, quick setup,as advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hsquared, we're glad you like our product! Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Thank you for choosing Sony! Thanks for choosing Sony. ~Earl
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good, I have had Bose and these are just as good for 1/3 the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GSB4LCR, You've made an excellent choice! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is amazing for rhe price and its also really comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asrod, We are glad to hear that your new Sony headphones is the best for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Sr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clear sound comfortable and easy to set up. i’m very happy with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioM, Awesome! We're really glad to hear you're happy and satisfied with the incredible features, amazing sound quality, and exceptional comfort of your WH-CH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Jess
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good item havent had any problems with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ISPENO, We are happy that you now have a very good wireless headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for trusting Sony! Vincent
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great! Sound quality better than I expected to be honest.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gustavo,
You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Good price. Love Sony brand. Great sound,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerle, We are thrilled to hear that you love Sony and the quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great noise canceling. Glad I bought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonW,
Amazing! We're glad that you like the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds fit good and sound is crisp with good base
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cesarm, Thanks for sharing your feedback. We are glad that you like the sound quality and fit of your Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
Great product within Hundred dollar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product within hundred dollar. Sound quality is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello there! We are so glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
They do the trick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were pretty good. They just didn't fit my ears well. But the noise cancellation was supreme and they did the trick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MissMoneyLLC,
Thanks for commenting. We are thrilled to know your satisfaction with the incredible noise canceling function of the WHCH720N. We are sorry if they didn't fit you well. For optimum fit and comfort, we always recommend following the steps on this link to properly wear the headphones:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html?search=fit
I hope this helps.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work a lot better than the model before. No issues as of yet
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Edwin! We're glad that you are satisfied with your new Sony CH720 Wireless Headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece. I particularly like the noise control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiriamA, We are happy that you like the noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls.. Thank you for your purchase. Enjoy! Vincent
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and sound very comfortable on your head
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FastFinish, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent
Head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great comfortable to wear and sound nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictoriaV, Thanks for sharing your experience. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST THING EVERRRRRRR! MANY FUNCTIONS GET IT NOWWWW
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kath, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
Love these
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for the price. Connects to my phone easily! And long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bitia,
Awesome! We are very grateful that you are enjoying the amazing sound quality, easy connectivity, and long battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Good
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound could be louder only issue coulx hsve heeter vase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabb,
Thank you for the 5-star rating! We're glad you like the sound quality of your headphones. If you feel that the sound is low, you may try some solutions below:
Adjust the volume of the headset and the connected device.
If the sound is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app.
Connect the Bluetooth device to the headset once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
For reference: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776823.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this Purchases... Very light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LillieT, We are thrilled to hear that you are very satisfied with your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent